Scandic Grand Central

We loved our stay and the hotel staff were very helpful! the breakfast was amazing also!

staff are helpul. have water kettle, iron, room is clean and nice

Checking in at 3 pm is quite late, especially after arriving from an early flight at 9:15 am. I inquired about early check-in, and even though several other travelers arrived around the same time, it wasn't clear whether they booked through Trip.com or directly with the hotel. I found myself waiting around the hotel for nearly 2 hours in the hope of securing an early check-in. However, the response I received when I inquired about a room was, "You can return and check again if a room becomes available, but check-in time is at 3." I was exhausted and took my chances, waiting for almost 2 hours, and fortunately, a room became available. What surprised me was that the guest service at the front desk didn't proactively inform me when a room was ready, even though I was waiting in the lobby area, which is relatively small and not far from the counter. As for breakfast, it was decent, but I encountered a disappointing incident. I placed my food on the table and briefly left to get coffee, but upon my return, I found that the table had been cleared, including the fresh food I had taken. On the positive side, the hotel's location is quite convenient, being close to Central Station and within easy walking distance of various points of interest. Apart from the late check-in and the breakfast table issues, everything else about the hotel was satisfactory.