Popular Hotel Radisson Blu di Stockholm

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Radisson Blu Royal Viking Hotel, Stockholm

Radisson Blu Royal Viking Hotel, Stockholm

4.7/5138 Ulasan
Great, lively bar and restaurant! Great location. Rooms were good. Check-in and check out was fairly quick. Quite a few small issues though that they could easily improve upon. Curtain doesn't close all the way so there is some light in the room from the buildings next door that keep their lights on at night. Internet and phones weren't working the night I arrived. They could have told me that upon arrival.. There was some urban construction at 4am for some strange reason. I was told I had made two bookings but I only paid for one. Not sure what happened with the second one that they said I made. Wish they would have followed up with me so I didn't have to worry about it.. They say there is a swimming pool on trip.com but then I found out you can't actually swim in it. They should be more transparent about the size and purpose. I'd still consider it again though.
Radisson Blu Waterfront Hotel, Stockholm

Radisson Blu Waterfront Hotel, Stockholm

4.7/549 Ulasan
I booked a room with a bathtub for myself and my partner to enjoy a romantic weekend in Stockholm. A couple of weeks before arrival I purchased a bathbomb and sent an email to the hotel to ask about whether the room would include a single-use plastic bathtub cover for sanitary purposes. I was told that the hotel does not provide bath covers but makes sure that baths are thoroughly cleaned after each guest. Completely understandable. All good so far. However, upon arrival, I was bluntly told by a Mr Love that my room would in fact not include a bathtub since bathtubs are assigned randomly (this was not mentioned when booking the room). After telling Mr Love my concerns, I was rather rudely told to just accept the situation since the hotel was apparently overbooked anyway. The conversation did not lead anywhere and in the end it was suggested that it was my fault that I would not be getting a room with a bathtub. The cherry on top was that the room did not include toothbrushes and toothpaste even those items were promised: these items were brought to our room only after making a call to the front desk. Romantic getaway in Stockholm ruined by rude service and incompetency. Definitely will not be staying with Radisson again.

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