Holiday Inn Express Stoke on Trent

Ulasan Holiday Inn Express Stoke on Trent

Holiday Inn Express Stoke on Trent

Trentham Lakes, Sir, Stanley Matthews Way, Stoke-on-Trent, ST4 4EG, United KingdomLihat Butiran Hotel
Holiday Inn Express Stoke on Trent
Holiday Inn Express Stoke on TrentHoliday Inn Express Stoke on TrentHoliday Inn Express Stoke on Trent
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.4/5
Sangat Baik
128 ulasan
Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.3
Perkhidmatan4.4
Kebersihan4.5
Tapis mengikut:
Atur mengikut:
Semua ulasan(128)
Ulasan positif(28)
Penginapan yang hebat!(14)
Tuan rumah yang peramah(12)
Sarapan pagi yang lazat(6)
Bilik yang hebat(5)
Pengguna Tetamu
Bilik Double Mudah Diakses
Menginap pada Nov 2024
Pasangan
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Dis 2024
Greeted fabulously by the staff who recognised us from a previous stay. Room was lovely and stunning breakfast. Will return for further stay ☺️
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Martin - Hotel Operations Manager
Pengguna Tetamu
Bilik Kembar Standard
Menginap pada Okt 2024
Pasangan
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Nov 2024
I love this hotel I’ve stayed in here a lot in the past when I’m seeing family very good and polite staff and welcoming I do recommend this to everyone
Terjemah
Jawapan daripada Pihak Penginapan: Wow, 5-stars! Thanks so much. We're happy to know you had a lovely stay at our hotel. The team will be happy to know their service was worth mentioning. We hope to see you again and All the best, Martin - Hotel Operations Manager.
EllistonBrady-Elliston
Bilik Double Standard dengan Sofa Bed
Menginap pada Sep 2024
Keluarga
5 ulasan
3.5/5
Disiarkan pada 13 Okt 2024
Check-in was long as people were paying for the car park. They gave us a room for 2 bit there was 3 of us. Told reception, and after 30 minutes, we were told to move rooms. Sleep was okay. AC/ heater didn't work, beds were okay bit hard. The shower had low water pressure, making showers a long time. The breakfast was awful, too many people not enough tables. Greasy, stale bread, pancake machine didn't work. Kept running out of everything.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Martin - Hotel Operations Manager
Pengguna Tetamu
Bilik Kembar Standard
Menginap pada Jul 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 6 Ogo 2024
Very friendly staff. Very efficient. Good value for money and breakfast was well cooked and prepared with the staff being attentive and helpful.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for the fantastic review!Martin - Hotel Operations Manager
Shavon
Bilik Standard
Menginap pada Jun 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Ogo 2024
I really enjoyed my stay with my family here on my birthday,everything was amazing, would definitely stay here again.
Terjemah
Jawapan daripada Pihak Penginapan: Wow, 5-stars! Thanks so much, Shavon. We're glad to see you had an enjoyable stay. We hope to see you again and All the best, Martin - Hotel Operations Manager.
Pengguna Tetamu
Bilik Kembar Standard
Menginap pada Jun 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Jul 2024
The staff was friendly and helpful the breakfast was good. The cleanliness of the room was excellent and had a good night sleep. The only minor complaint from myself is that they closed the bar early so was unable to have a quick pint 🙁. But would definitely use again if in the area.
Terjemah
Jawapan daripada Pihak Penginapan: Wow, 5-stars! Thanks so much. We're glad you felt the team were friendly and helpful. That's what we like to hear! What's better than a filling breakfast to kick-start your day? We're happy you enjoyed it. We appreciate the feedback and we hope to see you again. All the best, Martin - Hotel Operations Manager.
jeffera
Bilik Double Standard dengan Sofa Bed
Menginap pada Mei 2024
Pasangan
12 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Jul 2024
Pleasantly surprised. Definitely would rebook. Also had gluten free station for breakfast which was a nice bonus
Terjemah
Jawapan daripada Pihak Penginapan: Wow, 5-stars! Thanks so much, jeffera. We're thrilled to hear you had a pleasant stay. We hope to see you again and All the best, Martin - Hotel Operations Manager.
Pengguna Tetamu
Bilik Kembar Standard
Menginap pada Nov 2023
Pasangan
6 ulasan
4.2/5
Sangat Baik
Disiarkan pada 3 Jan 2024
Staff are friendly and helpful. Steve is smart and good at problem solving. I’ll highly recommend for stay.
Terjemah
Jawapan daripada Pihak Penginapan: Hi, thanks for taking the time to review our hotel! We're glad you felt the team were friendly and helpful. That's what we like to hear! Thanks for the recommendation and we hope to welcome you back. All the best, Martin - Hotel Operations Manager.
Pengguna Tetamu
Bilik Double Standard
Menginap pada Jan 2024
Pasangan
1 ulasan
4.5/5
Hebat
Disiarkan pada 3 Feb 2024
We really enjoyed the food. Excellent service. Cheerful staff and very comfortable
Terjemah
Jawapan daripada Pihak Penginapan: Hi, thanks for your review of our hotel. The team will be happy to know their service was worth mentioning. It's great to see you enjoyed the food you had during your stay. We hope to see you again and All the best, Martin - Hotel Operations Manager.
Pengguna Tetamu
Bilik Double Mudah Diakses
Menginap pada Dis 2023
Bisnes
1 ulasan
4.5/5
Hebat
Disiarkan pada 31 Jan 2024
Excellent value, good breakfast and service
Terjemah
Jawapan daripada Pihak Penginapan: Hi, thanks for taking the time to review our hotel! We're glad to see you had an enjoyable stay. We hope to welcome you back and All the best, Martin - Hotel Operations Manager.
Pengguna Tetamu
Bilik Double Standard
Menginap pada Mei 2023
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Jun 2023
Wonderful stay, all welcoming staff and lovely room, all clean, will recommend hotel to family and friends.
Terjemah
Sylvine Maguire
Bilik Double Mudah Diakses
Menginap pada Jun 2023
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Jul 2023
Nice hotel for 1 night. Well clean and the staff was friendly.
Terjemah
Muhammad Abdullah
Bilik Kembar Standard
Menginap pada Okt 2024
Solo
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Nov 2024
All good
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Martin - Hotel Operations Manager
Pengguna Tanpa Nama
Bilik Double Standard dengan Sofa Bed
Menginap pada Nov 2022
Bisnes
2 ulasan
3.2/5
Disiarkan pada 22 Dis 2022
Got there just after 3pm and the room wasn’t ready, almost 2 hours later the room was ready, in that time we waited in the lobby, nothing was offered to us, no care in the world. The room was lovely and clean, the heating was shocking tho, personally I wouldn’t stay again as for the price you can get better. Location there Is a harvester next to It and that’s it, if you don’t drive you’re going no where.
Terjemah
Pengguna Tetamu
Bilik Double Standard
Menginap pada Jul 2023
Bisnes
20 ulasan
4.0/5
Sangat Baik
Disiarkan pada 1 Sep 2023
Great stay for a last minute booking.
Terjemah