Hotel berhampiran University of Connecticut, Storrs

Attended daughters orientation, did not realize hotel was right on campus ! The hotel was great and I got a great rate on Priceline. There were bikes to use to go around campus , bar / food area was closed due to holiday but food options were close by . Wish rates would be more reasonable during parents weekend and move in day but realize this is when their money is made .

My husband’s family grew up here and they remembered this Inn as children. Of course, we decided to stay here for a memorial service of a dear friend of theirs. This is a charming bed and breakfast. Clean, the linens, pillows and bed are comfortable. You have to wait a little bit for the hot water before you hop in the shower—otherwise, you would think there’s no hot water! (that’s what our other companion thought and ended up using our room’s shower). The room was cold when we arrived, but my husband found the thermostat and adjusted the heat. This is an old inn, so the floorboards are sometimes squeaking when you walk. It is not good for elderly people who have problems with stairs because the rooms are on the second floor. The hand soap though was so watery it needed a new bottle. Some reviewers had written about the wonderful breakfast served here. Perhaps that was years ago, because our breakfast was downstairs in the “lounge”. Store bought muffins, K-coffee, bananas/apples, store bought granola. It would have been nicer if it was put on some nice containers (at least for the granola). There is a restaurant (seems like it is not part of the B&B—but they have menus in the room). Went there for a cocktail and was told we had to move to the lounge area because they close at 9pm.

給上學的妹妹訂的，開始不知道不夠21歲能不能辦理入住，直接打電話問，因為和北京時間差12小時，注意下電話時間，店家聽是學生，爽快答應，不錯！

床比較大，房間大小可以，有熱水很好，早餐一般般近漢堡王比較方便

So I booked a room. Got to the room about 830pm. Mind you check in is at 3pm. Turn the Tv on and got a pink screen. Tried turning it on a few times. Nothing. So i call the front desk and guy says ill be right up. He gets to the room tries to fix it but he couldnt then he says sorry but the Tv and Cable dont work today. So i replied well thats not acceptable. We need a diff room or refund. Tells me no other room available. They were sold out. He goes back downstairs and a girl calls the room n tells me the same thing about how the cable dosent work. I answered so you guys dont check your rooms before guest show up. Literally gives me an attitude and says well we do check out rooms but the day before. Also says it worked yesterday so idk. I answered thats not acceptable once again she answers well idk what to tell you. We cant fix it and theres no Manager here. Ill call you if a Manager calls back and hangs up on me. I go downstairs and said hey thats very rude n unprofessional. She says well i told you it dont work idk what to tell you. You can just check out and well refund you if my Manager says its okay. Then goes on and says now u can leave the property or ill have to call the police and have you escorted. I was shocked over an issue that has nothing to do with me over cable not working. Then she leaves the front desk and says i dont give a s*** what you do but you have to go. I have Never ever been treated so rotten and spoken to that way any hotel ive stayed at. I TRULY DO NOT RECOMMEND STAYING HERE Unless your ready for the poor customer service and mistreated.