Hotel berhampiran La Neustadt, Strasbourg

I pay close attention to hotel ratings and we decided on this hotel for it’s raining north of 9.0. We were not disappointed . First off the staff at the front desk were extremely friendly, professional and helpful. Our room was very nice and the beds were very comfortable. There’s a outside patio in the center court to enjoy a drink and the hotel location is about as good as it gets. We were very happy to spend three nights here. It truly deserves the 9 points plus.

Sarapan sangat mewah, biliknya agak kecil, aksesori Hermes, lokasinya sangat bagus, di persimpangan adalah Hermès, jarak berjalan kaki 2-3 minit, sangat bagus, lain kali anda datang ke Strasbourg akan menginap di sini

Disappointing stay. I had paid for an executive room with river view but only got a room facing the other side with a huge building in front of me instead. The hotel said that they had not received the information and the hotel was fully booked. It was not a big deal but I paid extra for the view and ended up with a standard room with some free sodas and amenities. I felt cheated. No Wi-fi for 1.5 days for my 2-night stay. Unacceptable Plus points: Staff was nice, both at the reception and housekeeping. The room was spacious and clean I had better experience with other Novotel hotels before but will not return to this one.

I just checked out of this hotel today. I loved everything about the hotel from the moment I walked in. The staff is exceptionally friendly and helpful. We had to park offsite, several blocks away, but they will transfer your luggage to and from the hotel. We had two rooms at the hotel, and we stayed in a family area that had a door off the hallway to both of our rooms. This is perfect if you have need to but your kids in one room and you/spouse in the other. The queen size rooms are not huge, but I found the room to be laid out very well. It really didn’t bother me at all that they are smaller than some of the hotels we stay at in the United States. Our rooms came with breakfast and it was wonderful. The presentation is beautiful. When you walk in it is a buffet but you can also order off the menu I suggest ordering the French toast. One of the best things about this hotel is air conditioning !!!! I can’t express enough how important it is when it is 95 degrees Fahrenheit outside. The air conditioner did not keep the room at a cool, 71 to 72° but very close. I hope to return to Strasbourg in the future, and I certainly will stay at Maison Rouge again.

Very good service at this hotel where I stayed for two nights on a business trip. The hotel is within walking distance of the European Parliament building. Very convenient location. From the station or to the center it is also very close by public transport. Very good quality hotel, rooms comfortable and quite big. Great service, very good breakfast.

Bonsoir Après avoir réglé mon séjour avec vous. J'ai appelé l'hôtel pour confirmer la réservation. Ce qui a été fait. Plus tard j'j'ai rappelé une deuxième fois pour avoir un parking et si possible une douche au lieu d'une baignoire, j'ai eu une dame du nom de Justine désagréable qui m'a à refusé les services que j'ai demandé et fini par me dire qu'il fallait que j'annule la réservation avec vous car il n'y avait plus de places pour nous. Je lui ai dit que ce n'était pas possible. Cette réservation n'était ni modifiable ni annulable. Nous nous a dit qu'elle n'en avait rien à faire et qu'en arrivant il n'y aura pas de chambre pour nous. Finalement nous nous sommes présenté le jour j comme prévu, nous avons eu une chambre et une place de parking. C'était quelqu'un d'autre qui s'était occupé de nous heureusement ! Pourquoi cet affront ? Nous aimerions bien savoir pourquoi ? Nous ferons une réclamation auprès de la hiérarchie de cette dame. Bonne réception

We booked the Boma hotel for a short stay in Strasbourg due to its location, as it is right next to Petit France, within walking distance to everywhere in the oldtown, but also only a 8min walk to the train station. We never had to use any transports in the two days we stayed, the Cathedral and other landmarks were only a 10min walk. However, we were also pleased with what we found as the hotel was new, modern but with character. There was music in the halls and lift to set the atmosphere and the decor overall was urban modern but worked very well. The room was not very big but had everything we needed for a short stay: a very comfy bed with memory foam pillows, which granted us a fantastic sleep at night; small desk with a kettle and a variety of coffee/tea; the minibar had water and soft drinks (and were free); there was a large tv on the wall with some media contents (films and music) which were also free for us to use; a safe where we could store our passports, etc during our stay; the bathroom had a good size with a large shower and the amenities were surprisingly good (which sometimes is compromised in smaller hotels). Our room was facing a main street but the windows were double-glazed, so we barely could hear anything from the outside. In the lower ground floor there's a (large) luggage room with large lockers for the guests to use, self-service and free. Since we arrived at Strasbourg in the morning we used it, as check-in is only at 3pm; then used it again after checking out, for a few hours, to explore a bit more of the old town before we took the train to Paris. Breakfast was was fairly good. Mainly continental but there were also scrambled eggs and bacon. There is a supermarket 20 metres away from the hotel, which was quite convenient in case we needed to buy anything during our stay. There is also a french bakery / patisserie just across the road. A lot of other coffee shops, restaurants, shops, etc just nearby. The staff was friendly, provided all the information we needed for a great stay. Would definitely recommend this hotel to visit Strasbourg, as it's perfectly located and has everything that you'll need to explore the old town.

就在小法蘭西里麪，運河邊上，出門右轉就是景區，方便遊玩，房間很好，很安靜。這個地方的景色和宮崎駿漫畫風格很像。

Just a 3 min walk from Strasbourg Train Station straight across the plaza. Very easy walk to most sights such as the river and famous covered bridges and towers (5mins) or cathedral (10mins). Large mall and Galleries Lafayette (10mins)Excellent front of house staff (special mention of Gabrielle) who are very welcoming and helpful. Room we had (103) was spacious, clean and very comfortable. The bed was comfortable and aircon worked well (very quiet and efficient). We had no noise from either the road or other guests. If I had to find a complaint it would have been nice to have a fridge in the room. The breakfast was excellent in quality and choice and again the staff very professional. The breakfast room is very tastefully laid out and modern.

The hotel is very well located for both the train station and the center of town. The lady who checked us in was very friendly and apologized for being so busy (she had 3 phones all ringing at the the same time). It all felt very secure as it seems a staff member on reception has to let you in to the lobby. It was also really nice that they had decorated for Christmas with Christmas trees and decorations in the lobby and breakfast room. On check in we were given a small Stork key ring (possibly for being Ibis members) which was a nice touch. There was a glass cabinet with these in behind reception so I think they were also available for purchase along with a few other souvenirs. Our room was on the ground floor of the annex building, which involved walking through the breakfast room and then a short (covered) walk outside through the parking area. The room was okay, although a little smaller than other Ibis rooms we have stayed in previously. The bed was comfortable although personally I found the pillows quite soft. The heating worked well and was appreciated with the cold weather outside. The location on the ground floor meant we heard some movement during the night with people returning and heading up the stairs. They did provide a bottle of water but it needed a bottle opener to take off the lid, something we did not have, nor could we locate in the room. There was a water dispenser on the way through to reception as well. Although we did not have breakfast during our stay due to having to walk through the breakfast room we did see the selection of pastries on offer and it did look good.