Hotel berhampiran Parc, Strasbourg

Disappointing stay. I had paid for an executive room with river view but only got a room facing the other side with a huge building in front of me instead. The hotel said that they had not received the information and the hotel was fully booked. It was not a big deal but I paid extra for the view and ended up with a standard room with some free sodas and amenities. I felt cheated. No Wi-fi for 1.5 days for my 2-night stay. Unacceptable Plus points: Staff was nice, both at the reception and housekeeping. The room was spacious and clean I had better experience with other Novotel hotels before but will not return to this one.

We had the Christopher Lloyd room! Other than that, location directly on the road from RR station (walkable) to Cathedral. With AC and sound insulated windows, very quiet. In room coffee a plus. Lobby coffee and filtered water a plus. Staff helpful with questions. Bkfst buffet more than adequate.

It’s less than 10 mins walk from the Gare and to the old town. Check in process is very smooth. Room is very new and clean.

equipe sympa et souriant, ce trouve juste à côté la petite France (centre ville). la seule chose à laquelle on peut s'attendre est une amélioration du travail de la femme de ménage, elle n'aime pas laver les sols, surtout sous le lit

Hôtel très bien situé, l'état de l'établissement est correct. Cependant les chambres sont petites et les éléments supplémentaires se limitent au savon. Décevant quand vous avez côtoyé des hôtels 3 étoiles dans certains endroits du monde proposant des services bien supérieurs.

No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗

I just checked out of this hotel today. I loved everything about the hotel from the moment I walked in. The staff is exceptionally friendly and helpful. We had to park offsite, several blocks away, but they will transfer your luggage to and from the hotel. We had two rooms at the hotel, and we stayed in a family area that had a door off the hallway to both of our rooms. This is perfect if you have need to but your kids in one room and you/spouse in the other. The queen size rooms are not huge, but I found the room to be laid out very well. It really didn’t bother me at all that they are smaller than some of the hotels we stay at in the United States. Our rooms came with breakfast and it was wonderful. The presentation is beautiful. When you walk in it is a buffet but you can also order off the menu I suggest ordering the French toast. One of the best things about this hotel is air conditioning !!!! I can’t express enough how important it is when it is 95 degrees Fahrenheit outside. The air conditioner did not keep the room at a cool, 71 to 72° but very close. I hope to return to Strasbourg in the future, and I certainly will stay at Maison Rouge again.

We stayed here for two nights and overall had a pleasant experience. Breakfast was adequate - not as good as some of the hotels in the chain, but serviceable. Really Good croissants! Parking is a bit of a mess. We arrived after 8pm both nights and got the last parking spot. Not sure what happens to those arriving later. Air conditioning worked well - important when it is ＞33 out! Biggest letdown was the internet though. Something really wrong with it. We had the last room in the hall and the connection strength was under 5mbs. Ping times to the router in the hotel were over 200ms. Even when working, would cut out for minutes at a time. With a family of four and wanting to load some fresh videos for the next part of the road trip, this was really disappointing and not up to normal IHG standards. Frustrating for a family holiday, but if you need Internet for business, this would have been a deal breaker.

Lovely place to stay- away from the touristy are of the Petite France, yet only a fifteen minute walk there. Quite a few nice restaurants in the area with mainly locals who go there - not your usual tourist traps.The hotel is small, with a slightly oldfshioned air about it - none of your hyper-modern dark corridors and minimalist design. Friendly, smiling service. It feels a bit like coming home. There’s also a smlall spa and if you let them know in time they’ll switch the sauna on for you. Twenty minutes is all it takes. Breakfast is varied, with your usual bacon and scrambled eggs, then hard boiled eggs, small selection of cheeses and cold cuts, fruit, seeds, muesli, juices, breads and pancakes.

I stayed at Hotel les Haras for 3 nights and had a lovely stay. It is across the river just a few blocks from Petite France and the old town. It is a 15 mins. walk from the train station. So everything is close, but you are just outside the centre so it feels really quiet and peaceful. It is near the teaching hospital and the cave historique des hospices de strasbourg (old wine cellar) is worth popping by and is very close. There are also several excellent and affordable restaurants within steps of the hotel - less touristy than the ones near the cathedral. I chose this hotel because hotel guests have access to the spa area/pool for 1 hour daily and this was a highlight of my stay. You do have to reserve a time slot, but I would usually book it on the same day and whatever time I wanted was available. Sometimes I had the facilities to myself, and at maximum there were 3 other people there. The swimming pool is heated and beautifully designed. It is peaceful but big enough you can actually swim some laps. There is also a Finnish sauna, steam room, showers, and one of those buckets where you pull the cord and it dumps cold water on you. Then there is a relaxation area with chairs, loungers, blankets and tea. Just blissful!! If you want to stay over 1 hour, it is 25 euros but I also did not feel they were strict and timing your stay to the minute. I did not use the gym but took a peek and it is small without any mirrors, but has some basic equipment if you need (cardio machines, free weights). They let me borrow the pilates mat as I prefer to workout in my room so that I can use videos from my laptop. When I checked in, I was shocked to see my room was not cleaned and was a mess from the previous guest. I was surprised at the oversight. I would also say the woman who checked me in was not particularly warm. She just gave me my key and did not make any small talk whatsoever (e.g. asking where I came from/how the flight was etc). So my first impression was not the best. But there was a staff member in the hallway, so I told them my room was not ready and she quickly fixed the situation. At first, she said I can wait and they will clean it. But I was annoyed as I had been traveling almost 24 hours (flight to CDG then taxi to train station then train then 15 mins walk in the heat) and just wanted to rest and shower. Plus, it was after 3pm which is the designated check-in time. It's not like I arrived early. Thankfully, they found me another room and immediately took me there and were apologetic. I did not require much assistance from the concierge as I already had things planned out. I did not eat their breakfast, as I preferred to go to different cafes nearby to try their baked goods and coffee. I did enjoy sitting in the courtyard and reading. Front desk staff (a kind man, didn't get his name) were helpful when I needed to borrow a universal adapter. The room itself (the basic queen room) was near perfect. Everything you need and would expect