Hotel berhampiran Bascote Top Lock, Grand Union Canal, Stratford-upon-Avon

My partner and I had been to Coventry the night before and stayed in a 4 star Ramada hotel which - surprisingly - is also owned by Wyndham. My partner had booked the room and mistakenly booked the Northbound hotel instead of the Southbound hotel. The person on the desk at the Southbound hotel was super helpful and could not have done enough for us. When we got to the Northbound hotel, the staff here were equally helpful. This was a last-minute booking so we didn't have to drive tired and we were pleasantly surprised by the quality of the room!

Title: fantastic staff, comfortable stay Reception: Liz at reception was fantastic and Helen at breakfast was informative made great suggestions on where to visit historical sites. Room / facilities: Room number 19 is on the ground floor and is clean. The room consists of 2 single beds, desk, chair, iron and board, stand shower (no tub) in the bath room, desk and chair. Self control air conditioning with a window that opens about 5 cm. The room does not have a fridge. Although we had to change rooms due to plumbing issues, our second room was very functional and comfortable. Parking: This is available at an additional £3.50 per night cost, car registration must be provided at check in. Whilst there are plenty of parking spaces, a car is required to get to the hotel, resulting in the spaces filling quickly. Wifi: Complementary and good speed. No validation or password required. Breakfast: The buffet breakfast is from 6.30am to 9.30am and consists of cereals, yogurt, breads (to toast) jams and spreads, fresh fruits, pastries, eggs, bacon, baked beans, sausages & harsh browns, juices, tea /coffee. Staff are very attentive to remove plates and refill food items. Nice touch having a staff member come around during breakfast offering sweet pastries. Conclusion: Centrally located “base”hotel for day trips to surrounding towns or Warwick town. Very nice staff, with a Mcdonalds outside your door step. Letdowns: No fridge, inconsistent room features. Location / Nearby: Warwick town is a 5 min drive. Other nearby towns are 10-20 mins drive away.

The service was great! There was an error with room allocation and as the booked room was not available, we got upgraded to a suite which was wonderful as we were celebrating a special milestone birthday. The dinner at the Trevellyn Restaurant was beyond expectation as we were vegetarian and the vegetarian meal prepared by the chef was awesome. The hotel decor itself looked a little tired although it added to the authentic look of the listed building. It was a hot weekend during our stay and although there was no air conditioning, a small fan was provided which made a little difference when sleeping at night. The gardens needed some upkeep and it would have been lovely if the fountains had been working. Overall we did enjoy our stay and look forward to coming back again after it has gone through some upgrading and refurbishing.

Bed was very old and small and incredibly uncomfortable room 2007 Air conditioning (which didn’t appear to be air conditioning) was very loud and useless, room was so hot and stuffy- as was the hotel, especially this side of the building. Table fan provided which helped cool the room slightly. TV kept turning its self on throughout the night. Only English tea- no earl grey. Shower was a dribble of water. No room service after 9:30 which was very disappointing and no suggestions of where we could order food from elsewhere. Bar shut and no drinks for guests. The room was a long way from reception and lift. Good points- public areas are lovely, garden really pretty and plenty of space. Room sizes are very big, shame about tiny TV and bed

An absolutely perfect stay. The hotel is situated in an idyllic position with the RSC Theatre directly opposite on the banks of the Avon. What really made the trip was the incredible colleagues of the hotel who were so accommodating throughout. We loved our stay. Thank you so much.

莎士比亞小鎮的酒店，進去有個暖爐，很温馨，房間有點小，英國的房間都不太，離幾個景點步行都能到達，附近吃喝也方便。雖然衹入住了一晚，但是整體感覺都很好！

Gorgeous hotel in a great location. The rooms are spacious and full of the expected Indigo special touches. The addition of the garden courtyard really sets this one ahead of some of the other IHG hotels we’ve stayed in.

I've stayed at this hotel four times, and unfortunately, I've consistently been disappointed with the housekeeping service. Each time, the room was never topped up with essentials, and the bins were left full, even when we put the ”clean my room” tag out. This lack of attention from housekeeping has been frustrating. However, when I reported the issue to reception during my most recent stay, Rejo from the reception team immediately took action. He personally came to our room and cleaned it thoroughly, ensuring everything was in order and making our stay much more comfortable. His prompt response and dedication to resolving the issue were greatly appreciated.