Hotel berhampiran transformations garden services, Stratford-upon-Avon

Title: fantastic staff, comfortable stay Reception: Liz at reception was fantastic and Helen at breakfast was informative made great suggestions on where to visit historical sites. Room / facilities: Room number 19 is on the ground floor and is clean. The room consists of 2 single beds, desk, chair, iron and board, stand shower (no tub) in the bath room, desk and chair. Self control air conditioning with a window that opens about 5 cm. The room does not have a fridge. Although we had to change rooms due to plumbing issues, our second room was very functional and comfortable. Parking: This is available at an additional £3.50 per night cost, car registration must be provided at check in. Whilst there are plenty of parking spaces, a car is required to get to the hotel, resulting in the spaces filling quickly. Wifi: Complementary and good speed. No validation or password required. Breakfast: The buffet breakfast is from 6.30am to 9.30am and consists of cereals, yogurt, breads (to toast) jams and spreads, fresh fruits, pastries, eggs, bacon, baked beans, sausages & harsh browns, juices, tea /coffee. Staff are very attentive to remove plates and refill food items. Nice touch having a staff member come around during breakfast offering sweet pastries. Conclusion: Centrally located “base”hotel for day trips to surrounding towns or Warwick town. Very nice staff, with a Mcdonalds outside your door step. Letdowns: No fridge, inconsistent room features. Location / Nearby: Warwick town is a 5 min drive. Other nearby towns are 10-20 mins drive away.

We were made to feel so welcome from the moment we walked into reception. We bid for our stay as part of charity auction. The owners of Stratford park had donated a golf break of a night dinner, bed and breakfast and two rounds of golf in aid of Primrose Hospice. The junior suite is a lovely room, cozy and relaxing with luxury touches. Maz, the restaurant manager was attentive and looked after our every need. He gave great recommendations for food and wine and all was delicious. Golf - lovely course with wide fairways. Again friendly service from all. My challenge was to get over the water on 17th. I didn’t succeed so I will definitely go back.

The service was great! There was an error with room allocation and as the booked room was not available, we got upgraded to a suite which was wonderful as we were celebrating a special milestone birthday. The dinner at the Trevellyn Restaurant was beyond expectation as we were vegetarian and the vegetarian meal prepared by the chef was awesome. The hotel decor itself looked a little tired although it added to the authentic look of the listed building. It was a hot weekend during our stay and although there was no air conditioning, a small fan was provided which made a little difference when sleeping at night. The gardens needed some upkeep and it would have been lovely if the fountains had been working. Overall we did enjoy our stay and look forward to coming back again after it has gone through some upgrading and refurbishing.

Great location , managed to park easily and check in staff very friendly and helpful super comfy beds and pillows. Standard rooms are a little tired looking and maybe could have been cleaned a little more thoroughly, but overall a lovely break and I would definitely stay here again

An absolutely perfect stay. The hotel is situated in an idyllic position with the RSC Theatre directly opposite on the banks of the Avon. What really made the trip was the incredible colleagues of the hotel who were so accommodating throughout. We loved our stay. Thank you so much.

Gorgeous hotel in a great location. The rooms are spacious and full of the expected Indigo special touches. The addition of the garden courtyard really sets this one ahead of some of the other IHG hotels we’ve stayed in.

莎士比亞小鎮的酒店，進去有個暖爐，很温馨，房間有點小，英國的房間都不太，離幾個景點步行都能到達，附近吃喝也方便。雖然衹入住了一晚，但是整體感覺都很好！

I've stayed at this hotel four times, and unfortunately, I've consistently been disappointed with the housekeeping service. Each time, the room was never topped up with essentials, and the bins were left full, even when we put the ”clean my room” tag out. This lack of attention from housekeeping has been frustrating. However, when I reported the issue to reception during my most recent stay, Rejo from the reception team immediately took action. He personally came to our room and cleaned it thoroughly, ensuring everything was in order and making our stay much more comfortable. His prompt response and dedication to resolving the issue were greatly appreciated.

We had a lovely stay here, the facilities are really good. We enjoyed the pool and gym areas, there’s outdoor games to play and the grounds are beautiful. However, the service leaves a lot to be desired. A lot of the staff are very young and whilst friendly the method of service is very reactive (we noticed this in a few other reviews). Lots of glasses and plates being left around, dirty tables not being cleaned whilst groups of staff are stood in the corner chatting. I wouldn’t mind this as much if it wasn’t a 4/5 star hotel. Often staff would forget what you’d ask for and you’d be waiting ten minutes for a spoon or milk with your tea. Whilst the food is lovely it is fairly overpriced - this didn’t bother us as much as we had dinner credit included but I wouldn’t have eaten there without credit. Having said that, we had a great meal in the restaurant and the staff provided a pudding as a surprise for my birthday which was a lovely treat! Overall, we would return to stay again - but don’t expect 5* service.

Nice looking pub with lovely river opposite Accommodation was round the back with separate door to enter which had a key code lock where a key to enter is stored in a box this was explained to us as the pub shuts early due to low season. We returned around 11:30pm put the code in and no key was in the box we then had to call an emergency number and somebody had to travel to us to let us in a bit inconvenient for both parties I’m just glad I wasn’t on my own as it’s in the middle of nowhere Rooms were fine bed clean etc but I think it should state very clearly that the rooms share a bathroom as I didn’t notice that and would not have booked knowing this , the apar**ent they have though is lovely and has ample room and it’s own bathroom. Beer was good Breakfast next morning was fine not worth though the £25 for 2 people as you get a cooked breakfast with tea or coffee that’s it it’s just brought to you no buffet option or juice cereal etc and some of it was a bit cold Staff were fine I would stay again as to be honest what we paid wasn’t a lot but I’d prefer to pay a bit more and have my own bathroom I’d also recommend just having a coded door not a key in a box as I gather this problem will happen often