Hotel berhampiran Strathaven Park, Strathaven

Lovely hotel, directly off the motorway (so a car is necessary). We stayed for one night because we were going to a concert in Strathaven. The owner was a very friendly man, and the room was lovely. A huge comfortable bed, hot shower, clean linens, small toiletries, and tea/coffee in the room. We had a great stay.

Don't waste your money - book elsewhere! Regrettably, stayed here on a business trip. The room was absolutely filthy and had what seemed like years of dirt and lint under the bed including a dirty slipper, plastic packaging and even some loose change, which just shows how poor the cleaning is. I called up the night manager who was supposed to bring a TV remote , and they kindly gave the room a light hoover after I expressed my disgust at the filth , but it was still filthy around the corners. The bathroom tops had old hair stuck in the corners too. There were apparently no other rooms to move me to so by this time the choice was to ether stay in the dirt room or sleep in my car so I opted to stay. Additionally, the TV remote was missing, as was the night manager who was supposed to bring a TV remote to my room. - After about 30 minutes and a reminder from me that then remote was missing, making it impossible to view the TV, I was brought a remote from an entirely different TV which obviously didn't do the job on the TV in my room. At that point I gave up the idea of watching TV and went to sleep. It rained quite heavily on the night of my stay and sine the gutter directly outside my window was broken and blocked so the water as cascading into a large pool directly below my windows . Since the windows were missing some hardware, they didn't close properly so the noise of the rain and cascading water filled the room. After showing the morning manager the photos I had taken the previous evening of the filthy room and the video of the extremely noisy overflowing gutter during checkout, there was an apology but nothing more. I did have a follow up call from the manger a couple of weeks later when I requested a copy of the invoice and I've been offered an upgrade the next visit which will be NEVER. That experience cost me £126-00 with no offer of a partial or full refund. I've stayed in countless hotels over the past 20 years and the Macdonald Crutherland is by far the worst. Avoid it like the plague !

My hubby and I are just back from a Lazy Sunday stay at your hotel. We had arranged our afternoon tea for 12 noon and we had dinner booked for 7.30pm to allow us to have space in our tummies for the dinner. The afternoon tea was great with everything you could ask for. It was well presented and the quality of everything was spot on. I had mixed feelings about the mushroom and tarragon soup as I don't like mushrooms but this was delicious. The waitress on clearing our table commented on the fact that we had finished everything as it was the first time she had seen clean plates in a while, we did say that it wasn't an effort to finish it as it was so good. Our check in at 2pm was smooth and we were really pleased when we were given an upgrade to the Jade suite which was so unexpected. The suite was very spacious and very tastefully decorated. It had two large TV's, one in the lounge and one in the bedroom. The kingsize bed was so comfortable and had good quality bedding. The biggest bonus was that the very large bathroom had a jacuzzi bath and a large walk in shower which we did make use of twice. Large and good quality towels were provided and two towelling bathrobes added to the experience. As the weather was lovely we were able to have the patio doors open to the small balcony. Our meal at night was excellent and the staff very pleasant. Our breakfast in the morning had a great selection to chose from and when I asked for my bacon to be put on the side of my pancakes, bacon and maple syrup it wasn't a problem to the waiter (who we had seen on previous visits, last one being 2019 which is reassuring to the way you look after your staff). The offer was advertised as Lazy Sunday and this what we had. We had a walk round the outside of the hotel, taking photos of the lovely flowers and on the bridge and we also sat for a while reading our books in the garden (all of this possible because of the great weather). This was our third visit to the hotel is something that we hope to be able to do again soon. Thank you all at The Radstone.

The service provided was pleasant. The hotel is located along the highway and has a supermarket beside with some fast food joints. The hotel is not exactly in a touristy location but it serves as a convenient location to branch out and back when visiting multiple places. Breakfast was served with sausages, bacon, eggs, cereal, etc. pretty normal of which both my children had enjoyed. Room was clean and spacious with the double bed and sofa bed. If we are visiting Scotland in future, this hotel will definitely be on our consideration.

Hotel was ok receptionist seemed a bit flustered when we arrived. It does say check in at 3 but we wanted to enjoy the day out in East Kilbride so arrived at 12 . She did comment to another member of staff about us and another couple arriving early. We didn’t have to go to room just wanted to get out and about without luggage. She then said she could charge us a fee for early check in but said she would let us off this time. If she had charged me I would have said stick it. Reception is floor 12 . We were on floor 8 . Couldn’t get heating to work in room and the wind was whistling through the windows and were really noisy couldn’t do anything about the windows. All in all it was fair

Stayed in the Stewart suite and it was an amazing room. Downstairs was a comfy bed and bathroom. It has a coffee machine along with a normal kettle so plenty of choice. There was a spiral staircase leading to the upstairs where there was a jacuzzi bath, steam / shower room toilet and sink a huge sofa and TV. It also had a swing chair. It also had a mini bar which contained 2 complementary cocktails and other alcohol which you paid for. We had a couple of cocktails before dinner which were very good. The meal was a mixed bag. Both starters were tasty although the tempura batter was heavier than usual. The prawn and mango starter was excellent. My husband had the steak and I had the steak frites. Both were ok but we're a bit greasy. The breakfast was excellent I had the eggs Benedict and the eggs were cooked perfectly. All the staff were friendly and helpful and very welcoming. We really enjoyed our stay and will definitely be returning.