Hotel berhampiran Home Bargains Stratton, Stratton St. Margaret

Great meal, reasonable price, good service. Arrvied on a whim. Most tables were reserved but 'squeezed' us in. Order was taken quickly. Menu had a good selection. Was a delay getting the food but it was worth the wait. Had the sizzlers and enjoyed every bite. Decent price. Overall a good experience and will be coming back to sample the specials.

This was my/our third stay at the White Hart and that alone tells you that it is such a fabulous Hotel. too many accolades to write but everything was above and beyond expectations. The rooms were much bigger than expected and beautifully appointed. Easily on par with the Premier Inn chain but a little bit more special in every way. The Hotel has style, class and character, which is sadly lacking in the larger chains. The staff are simply wonderful and you can have a good chat with them, regardless of the time of day or how busy they are. The restaurant has an eclectic menu but everything is freshly cooked, so you really do get the best meals. The restaurant isn't a bland space, you do feel as though you are in a much classier restaurant and it is always busy. Free parking and quick access to the major routes makes the location ideal for all clientele. We will most definitely be returning for multiple stays and will be looking forward to it. Thank you and see you soon.

On arrival, first impressions are very favourable. This is a nice-looking inn with loads of character. We arrived out of hours and had to call the number for check-in advice. No problem, this was fairly smooth. Unfortunately, our room, which was otherwise OK, had no aerial cable to reach the television. After 5.30, when the bar opened, I popped in and asked about this. We were promptly swapped to another room, room 3. Room 3 needs to have the toilet properly plumbed in. At the back of the lavatory, there is no drop. In fact, the waist is actually having to work against a very slight upward gradient. This meant that every time I flushed, I had to help the flush with a bucket of water. Sometimes, even then, taking several attempts. Otherwise, the room was clean if not a little tired. There was no housekeeping on our second day, so I had to ask for tea and milk top ups. Apart from that, it would have been fine as we only had 2 nights. On the second night we ate in the restaurant. The food, though it took a while to arrive, was very nice. Although when we were asked if we wanted gravy, which wasn't on the menu, we were charged £1.95 each. While one of our group couldn't have a banana split, we were still charged for it. In spite of her alternative being cheaper. So a nice It was our first time at the Carpenters Arms and a few nigles that could be ironed out fairly easily for a more memorable stay. Would I return, perhaps, I wouldn't rule it out.

Driving into the hotel, we were so looking forward to our stay and a lovely evening with family. From the point of arrival through to departure we were, on the whole, very disappointed. To give a balanced review, the good points and areas for improvement are summarised below. Good points: - Beautiful grounds and plenty of parking - Lovely outdoor space - Choice of bars and eating areas - Pleasant rooms, nice bathrooms - *Some* staff (bar and restaurant) tried incredibly hard to provide a good customer experience Areas for improvement: - Attitude of *some* staff poor verging on condescending - Problems reported, but no apology given despite choosing one of the more expensive rooms thus expecting it to fully reflect hotel’s star rating - Impossible to get food in the evening at a large, AA starred hotel that doesn’t have any nearby alternative eating options - Bar and restaurant understaffed, we felt sorry for the 2 staff who tried hard to make a bad situation as good as they could for several of the resident couples/families We felt, driving away from the hotel, that it rests on its laurels far too much and doesn’t live up to its star rating. There are far better alternatives that are friendlier, more customer focused, more welcoming and respectful of guests. These establishments provide a service far superior to that which we received at Stanton House hotel. Advice to Management - Stanton House needs to take a long hard look at itself and demonstrably show that it can meet customers basic expectations.

Lovely modern and clean hotel. Annoyingly, the cleaners woke us at 8am to clean the room!! Furious… stayed for anniversary and was woken up. Room incredibly hot and no air con. Hotel foyer was freezing cold- other guests with blankets and jumper! They need to adjust air con in public places and improve bedrooms. Carparking well priced at £6 Would definitely stay again if they could assure no early wake up call from staff

There was a double booking on our booked apartment but the customer service offered us another similar property which was cozy and clean. The beds were comfy, the bathroom was big and clean. We had a good night sleep in a stormy weather outside. Location was central. There was £100 online payment of deposit before sharing the self-check details, which has not been returned yet. I hope, it will be resolved soon.

FREEZING COLD. Window don't shut. And they haven't even put a extra heater in the room to help. The window has clearly been like that for a while. SORT IT OUT. Thanks..I had an awful night sleep and feel I want my money back tbh..

We chose this hotel for a couple of reasons. Firstly it said it had a car park. Then two days before our stay, they emailed to say their car park was limited and we might have to park elsewhere. Limited is being nice - it has 8 car park spaces for the whole hotel. So it is highly likely you'll need to stay at the car park across the road with no gates and no security. We were supposed to get a discount as we were staying at the hotel but were told the discount wasn't working. Then the lifts weren't working so we had to carry out cases to the top floor! Having lugged our luggage up 15 flights of stairs (which were not nice and had rubbish in the stairwell), we found they had put us in a double and not a twin. My husband is 6ft 4 so we always book twin beds as we can't fit in a double...and this was a small double. They do not have a phone to ring reception so I had to go back down 15 flights of stairs to talk to reception. Even though they made the mistake, they acted like we were a real inconvenience but they did move us...to the twin room next door, which meant another 15 flight of stairs for me. Breakfast the next morning was crazy and they had run out of most things. They did bring out more but we had to wait about 20 minutes to even get cutlery. We were really unimpressed with the hotel. The staff weren't friendly or helpful, there were hardly any amenities and having to deal with the dirt and rubbish in the stairwell, the hotel did not feel clean. I would rather pay a little extra and stay somewhere much better.