Hotel berhampiran Seneca Ponds, Streetsboro

This was a really nice property to stay in. I really loved how close it was to every place I needed to go to or visit, including restaurants, family, and shopping. The staff, especially AJay was personable and helpful. The continental breakfast was more than continental, that was a lot of food to fill up on. The pool, although small was a lot of fun, for those of us who don't know how to swim, I wish there was a hot tub, but the pool served its purpose. The room was nice and clean as well. The only thing missing was a liquid soap and lotion mount by the sink. They only had that one little bitty soap, but I'm glad I travel with my own. Yet having that as an option, that little touch would've given the room a little more pizazz. All in all, I enjoyed my stay, I highly recommend Fairfield, they aim to please.

We were In town for a funeral and the staff could not have been nicer. Everyone was so friendly and greeted us daily- we were here for a week and every single person we encountered was kind. Joe and Steve at the front desk were especially gracious, Devante who was the housekeeper for our room checked with us daily to see if we needed anything, and Miss Jean at the morning breakfast was always there with a smile and a kind word every day. Also, there is a lady who I think we the assistant manager who was very helpful, but I lost the paper I wrote her name on. We had to leave in a hurry, so I was very thankful for the onsite laundry service. Also the location is wonderful, there are at least half a dozen restaurants within walking distance of the hotel, although it was 20 degrees so we drove a block. :) The hotel was sparkling clean, the coffee was always ready and hot and we loved having a kitchen to save money on eating out for an entire week. The only suggestion I have was that they should have one non-meat breakfast sandwich- my husband is a vegetarian and almost all the hot offerings had meat. He ate a lot of oatmeal and yogurt. But we will stay here again on our next visit home. Thanks to the wonderful and warm staff who treated us like family when we really needed a safe haven on a sad week.

We enjoyed our 1 night stay here. The room was clean & comfy. The only complaint is that we were told our stay included breakfast the next morning- Sunday & they did not have anything for us. We even Got up early so we did not miss the breakfast. Overall, we would definitely stay at this hotel chain again in the future.

I recently spent a night in Sheraton Akron/Cuyahoga. It started off promising, but unfortunately a series of unfortunate issues led to a very unsatisfactory stay. I have lifetime elite status at both Marriott and Hilton, so I have seen plenty of hotel rooms. I manage a business myself, so I fully understand the challenges of motivating employees, satisfying customers, and balancing income vs expenses while trying to optimize operations. I consider myself a reasonable traveler and try to give the hotel management benefit of the doubt, but on the other hand, I also want to provide an honest review to help my fellow travelers. The good: (1) Nice location, overlooking the Cuyahoga River Gorge, especially if you choose to book a room on the river side (but beware, it also faces the noisy highway, which is on the other side of the narrow river.) (2) Every staff I came in contact with were courteous and professional. (3) Room was very spacious, with a separate sitting area. (4) Complimentary bottled water in the room The bad: The hotel is older, so I experienced various “hardware” issues during my stay. (5) Sink faucets were very difficult to turn. The pivot point, where the faucet handle was attached to the sink, was loose. When I tried to turn on and off the faucet using one hand, it was super hard, because the handle was not pivoting, instead I was effectively pushing the whole thing laterally. I had to use 2 hands, one to press down on the pivot point, and the other to turn the handle. It’s inconvenient when one hand was occupied (such as when I was brushing my teeth or shaving), but I couldn’t help but wonder if a guest had arthritis in the fingers, they might not be able to turn on/off the faucet at all. (6) Tub faucet had the regular switch to direct water from going out of the spout into the tub or going out of the shower head. However, there was a leak in the switch. When it was flipped to the Shower, part of the water was still coming out of the spout into the tub. That made the shower water pressure very weak. (7) TV was not connected to the internet. I thought all Marriott-chain hotels had migrated to digital TV that could stream online content, but apparently this hotel has not. I have come to rely on it to watch shows at night and to do workout videos in the morning. Not being able to stream the online content messed up my morning exercise routine. (8) Club Lounge: The lounge at this hotel was open 24/7 with beverage and fruit and snacks (granola bar) available all the time. That’s very nice. However, the day when I was there, the evening reception food offering was very poor - a small plate of crackers and some cheese cubes. That was it! I am used to other Marriott/Sheraton lounges with dinner-like options. I was at another Sheraton last month where a typical evening reception consisted of a cheese and cracker board, AND a veggie tray, AND a fruit tray, AND 2 hot entrees such as Coconut crusted shrimps, and lasa

This hotel exceeded our expectations. They were friendly and went above and beyond to ensure we had a comfortable stay. Taj (spelling?) at the front desk was especially kind, helpful, and friendly during our stay. She’s was delightful. As a family that frequently travels, book this hotel! I promise you won’t be disappointed. Front desk is helpful, rooms are clean (housekeeping was prompt to visit each day), beds were comfy (pillows were a little too fluffy for my taste), and breakfast selections were better than most.

一般般吧 還行

The place has a signs-under construction and it really needs it. The layout of the rooms is fine- roomy and lots of space. But mold, rust on doors. 1942 carpet and drapes - which hung funny. Paint awful. Kitchen area fine. This could be a nice place with a large face lift.

Although there are some tech issues with this place (resetting the room Chromecast would not get it to work and neither would the phone pairing/dishwasher is crazy loud/shower pressure adequate) the relaxed and comfortable atmosphere compensated sufficiently for this stay. Holly and the other staff make you feel like you're visiting with family (but not too close family) - like cousins - in a good way. So I felt welcome and the room and bed was comfortable, piling three of their marshmallow pillows enable me to get sufficient head support and the pool and gym are good enough for a short stay. Kitchen set-up is just enough to do the basics but has everything you need, the large fridge is great. The area set aside for dogs was well established and attended to, all the walks were regularly cleared of snow. As buffet breakfasts go I thought it was better than average at this point, with a small but well chosen selection that can cover all tastes and was not the usual dried out recycled buffet fare.

冰天雪地的世界，過來出差遇上鵝毛大雪， 環境：乾淨整潔，Hampton都差不多，床很舒服，牙刷是不配的，需要問服務員拿。早餐是典型的西式早餐，簡單方便