Hotel berhampiran Kostol Božského Srdca Ježišovho, Stupava

My boyfriend & I stayed here for 2 nights during our inter-railing trip. Upon arrival we were given 2 drink vouchers to enjoy at the bar which was very generous. Furthermore, the staff at reception went above and beyond for us. When we got to the next city as part of our trip I realised I had left something in the hotel which was of sentimental value to me. I emailed the hotel & Maros replied within 24 hours to let me know that they could post my item home that I had left behind. The kindness & willingness of the staff to provide this level of customer service was something I was very grateful for & something that has been somewhat lost to an extent in this modern age. Not only this, the hotel itself is lovely & the rooms are extremely spacious which suited us as we had a lot of luggage. Would definitely recommend a stay here whilst in Bratislava!

ホテルの場所は少し離れていますが ホテルは値段よりもお得感あるほど 綺麗で清潔感あります。 流石のヒルトンブランドです。 周りの治安もよいです。 徒歩５分ほどで ガソリンスタンド併設のコンビニもあります。 目の前に食事できる感じの良い店舗もあり。 不自由はしません。 交通機関も５分くらいで着きます。

The new and modern hotel with very warm rooms (you will appreciate in the colder days) in walking distance from national bank and 20 min walk from main train station.hotel offers parking for good price (during weekend there is a option to park on the street for free) and breakfast for 10-15 Eur. The staff is also very friendly.

Ficamos hospedados no quarto 606 de 27 a 28/11. O quarto é excelente mas ficamos surpresos com o péssimo atendimento da ”recepcionista” que nos atendeu por volta das 07:30 da manhã. Extremamente arrogante e debochada. Nos sentimos indesejáveis no ambiente. Sempre vamos a Europa e foi a primeira vez, em todas as cidades e países que já tivemos, que fomos mal atendidos dessa forma. Acho importante averiguar se isso acontece com outros hóspedes pois os apartamentos são excelentes, mas se precisasse voltar, não voltaria pra esse hotel e não indicarei para amigos que ainda isso a Bratislava. Ninguém merece esse tipo de tratamento.

when walking in the entrance you automatically feel welcome. The placement of the hotel is ideal for taking in all the sights by foot. the room was nice clean and tidy and the coffee machine a bonus. As hotels go, its a plesant hotel. The thing that I found empressive and stood out to me was the staff, especially the hard working girls in the breakfast room. They deserve a medal!! very attentive and efficient at keeping the breakfast enviroment clean and tidy and paying attention to their clients... Just for these hard working girls the hotel gets full marks from me. often a good hotel is let down by its staff, not here!! well done staff...

Service was nice, hotel is in the centre of the old town so shop or some sights were close, everything was nice and clean and there was no problem

Overall a good stay. Reception friendly, hotel is a good location and is about a 5 minute walk into the centre. Room a little dated but nothing awful - it was clean, nice hot shower and bed was comfy and large. Would’ve been nice to have plug sockets either side of bed.

The female receptionist and manager were very helpfull -polite .Great wifi-clean quiet rooms.Would stay there again.

The location is great as it’s in the very center of the city and you can basically walk to most of the places without even using public transportation. Other than that, there are not so many positive things to say as the rooms are quite small (but clean and with everything you may need even to cook a simple meal) and the walls are so thin you can hear ANYTHING is going on in the next room, and not only that one. On Saturday we couldn’t sleep for most of the night as a bunch of guys decided to get drunk and didn’t care about keeping it quiet (not even after my boyfriend knocked on their door and told them we were trying to sleep, this was around 01:00 AM and they went on talking and shouting till almost 02:00 when they finally decided to go out to keep drinking). The next morning, we told the girl at the reception about it and she said she was really sorry and that she would have talked to her manager in order to give us a discount on our stay to make up for it. Unfortunately, that was the last time we saw that girl (we stayed other 3 nights and she asked us our room number and our contacts) and we never heard from the property till today. In the end it looks like they are sorry for you but they don’t really care or pay attention to their job, when I let them know about our early check-out they even asked me to pay a fee for it because they didn’t realize I asked for an early check-out and not an early-check-in! In another occasion we had to let people in as they had been calling the number to get the door opened for minutes but there was no one at the reception, when the girl finally arrived we could see that what was keeping her from answering was that she was making herself a cup of tea (or whatever she was drinking..).. Definitely they can improve their staff skills when dealing with people and maybe try to look not so bothered by guests because they have to interrupt their personal calls or because they want to have their beverage. Not a pleasant experience and we won’t go back there next time in Bratislava!

This is truly a grand historical hotel almost on the scale of great hotels like the Plaza in New York and the Savoy in Paris, but for 1/10 the price. Great service and wonderful breakfast buffet. The best location with 95% of the restaurants and sights within a few blocks walking distance. If you can stay in the same rooms as Franz Liszt, Johannes Brahms, Arthur Rubinstein, Franklin Delano Roosevelt, Thomas Edison and Albert Einstein, why would you stay anywhere else in Bratislava.