Hotel berhampiran Grabhügel, Stuttgart

Positive things first : - Fast elevators - Big Room - Lots of seating possibilities in room - Bathroom with shower separate from Toilet - Big bed - Nice lightning - Lots of storage Now the negative things: - Can't close the curtains properly - so it's quite light ( especially as the building in front of us had the lights on... ( maybe add some clips on the wall where we could clip the curtains in ). - Very soft pillows ( like really soft xD ) - It wasn't mentioned anywhere that the Parking is NOT in the same building. Really inconvenient as you have to walk over a high speed big street, then 2 floor down to find your car - not really ideal if with Luggage or if you have difficulties to walk. Otherwise it was a great stay :)

I had a one night stay at this property and it was a mix bag.  Some highlights  - staff in general were friendly  - accessibility to the hotel is good - via public transportation and if you have your own car, there is street parking available and in the shopping centre.  Parking in the hotel's garage is on the expensive side of 17.50€ per night - rooms were spacious and clean - water pressure and temperature was good Some improvement points - bathroom size was on the small side, also found that the location of the towel cabinet in the bathroom to be quite dangerous/harzadous as it's placed within a small space area opposite the toilet bowl which if not careful you can potentially hit your head while getting up at the corner of the cabinet - zero recognition or care as a HHonors elite.  This has to be one of the first property in Germany or anywhere that matters, not offered any complimentary bottle of water in the room.  When I went to request for this after check-in at the reception, they initially was happy to bring me one, but later informed that I had to pay for it as I had the points as the option.  I find this pretty sad as it does not even cost €1 for a bottle. - again like a lot of other properties, no minibar in the room and the temperature control in the room was not the best when wanting to cool down the room. The only reason I would return to this property is because of the location, but if I had a car, I would most probably stay back at the Hilton Garden Inn Neckkerpark property which I had much better experience. 

We enjoyed our stay! There is a small selection of vegan options available at breakfast, which is great :)

This place is perfect—the staff operates as one team, and they are unfailingly professional and friendly. Everyone who works there is kind, helpful, and efficient. I came in after having traveled several hours, and was greeted warmly. I was in my room very quickly. The room itself was spacious and well-laid out—plenty of closet space for weeks’ worth of business clothing and the floor plan gave me space to feel comfortable. It was very quiet and I felt very secure. I used IHG rewards for the breakfast amenity, and so glad I did! The offerings were great (I have dietary restrictions,) and the staff was truly beyond compare. Heated cup stands next to the coffee makers are examples of the details that made it all so pleasant. The location adjacent to the train stop was wonderful for heading into downtown, and even during the train strike, the buses made it fairly easy to get where I wanted to go when I didn’t feel like driving. The adjacent parking structure was great, too—warm, dry, and secure. I find myself hoping to go back to Stuttgart so I can visit the Holiday Inn again!

Très bon séjour gmobal, petit déjeuner fantastique, équipement de sport et piscine sympathiques. Le tout à été malheureusement entaché par une literie désastreuse. La chambre 218 n'est pas équipée de lits, mais d'un canapé et de deux lits rabattables avec des matelas de mauvaise qualité. Même nos enfants ont eu mal au dos, c'est vraiment dommage. Sinon c'était vraiment bien dans sa globalité.

I do not normally advise others to completely avoid a hotel, but in this instance I do. I was disgusted by the quality of the product and standard of customer service at Motel One Stuttgart-Mitte. To begin, my welcome to the hotel was a tea and coffee machine roped off and taped up (pics attached). What a horrible way to, in the first moment of arrival, make your ‘guests’ feel unwelcome and disrespected. It is common practice at hotels all around the world to offer tea and coffee facilities in the room. If not offered in the guest rooms, hotels/hostels/motels etc offer these facilities in the common areas of the hotel (Hub by Premier Inn for instance). When I asked about this upon check in I was informed “you can pay” and collect tea from the bar. Whilst styling itself as a ‘budget hotel’ this accomodation cost over €80 per night, for that price I expect tea and coffee to be included…..as it is at a €30 hostel down the road. How dare you price gouge your guests in this manner. I asked to speak to the hotel manager (who it later turned out was not the hotel manager as he was apparently in Frankfurt). She reiterated that accessing the tea and coffee machine was “not allowed” however I may request boiling water from the bar….I accepted this solution. That night I requested a cup of boiling water and was met with a strange look and questions, I was forced to explain that the hotel manager said I could have boiling water. As I waited I got a tea bag from the tea/coffee station which was met with absolute horror by the reception staff who berated me and told me off for taking the tea bag. So as it turned out I was allowed boiling water but not a tea bag….how petty can you be? What an appalling way to treat ‘guests.’ I would have been happy to pay the 5-10 cents for the tea bag as it appears motel one count every last cent. Not to worry I had a spare tea bag in my bag….that’s an extra 10 cents for the motel one brand. Another example of the complete disregard and disrespect shown to the needs of their guests can be seen through their refusal to turn the air conditioning on!!!!! As has been remarked on by other guests on this forum. It is summer in Germany, the 2 days of my stay were above 25 and with the sun glaring in the room the room itself was above 35, as such, I had 2 wrestles, sleepless nights which affected my time in this wonderful city. When I asked about the air conditioning it was made clear that it WOULD NOT be turned on. I asked what I should do, I was told to open the window. Open the window to music, partying, car noise, car horns, airplanes, trains….and worst of all the construction work by the hotel itself….the hotel I am PAYING to stay in!!….all of which can be heard throughout the day and night. At this point I realised that all motel one care about is how much money they can make out of each guest….why pay for the electricity of the air conditioning system when the guests can have an uncomfortable and disruptive sleep….the comf

It was the most traumatizing stay I ever had! The receptionst lied to me about being able to stay the next day even it was booked out on booking. She said they still have rooms and it’s still enough time to pay the next stay. I trusted her words! At 11 am when I was still asleep suddenly the housekeeping aggressively knocked on my door even the don’t disturb sign were out. They yelled in front of my door telling me I have to leave immediately!! I quickly put on some Clothes and told them that I already extended my stay. Of course I thought this incompetent receptionist blocked my room when she guaranteed me my room for the next day?! But instead those cleaners said it’s not possible to stay bc they are fully booked!! I first still thought it must be a misunderstanding, telling them what the receptionist told me the other day. She than even showed up herself. But instead of being apologetic she showed a total different face and even threatened me in an bossy tone that I have to leave by 12 pm which were in 40 min (!!) otherwise they would call the police!! 😳🤷‍♀️ I was SO shocked and disappointed but her super f*ed up behavior. I already extended the room on booking for another five nights (!!) bc she were so nice before! Everything were paid in advance!! I felt so fooled & trapped. I got only 40 min left to shower, dye my hair and to pack all my stuff!! When I just got out the shower like 20 min later and still in time (!) it started knocking on my door again. I was like wth 🤦‍♀️ When I opened the door in a towel, I couldn’t believe my eyes : IT WAS THE POLICE! like why? for what reason?? I totally didn’t get it! I was the one who got crazily trapped and degraded as never before and they are doing this to me? like why?? I calmly explained the officers what happened and Im pretty sure they themselves were thinking like what the hell are we even doing here.. I also told them that, of course I won’t return after everything what just happened and that I except to get a refund. The receptionist agreed. I promised to be out at 12 if they would let me go now to keep packing. The police left. I was never as stressed as I was in that moment! I even offered the staff some chocolate the day before..I really couldn’t believe this all just happened.. Bc I was rushing everything like crazy, I didn’t pack things properly as I normally do, so it was a challenge to close my suitcase. When it turned 12 p I was panicking like never before! I couldn’t close my suitcase.. It turned 1 after 12 and the terror immediately started again, knocking on my door/ yelling.. I just kept focusing on my suitcase. At 2 after 12 I finally got it. I went down to the front desk and were expecting my invoice and the refund as discussed before with the police. BUT, the same narc receptionist suddenly acted like she never told me so and refused to give me my money back. They obviously tried EVERYTHING to provoke and punish me for .. what exactly..? 🤷‍♀️ I asked for the manager. He called

Das Hotel ist zwar in die Jahre gekommen und geschwitzt habe ich trotz dem eiernden Ventilator und den zugezogenen Vorhängen im Zimmer an einem sommerlichen Abend/Nacht in Stuttgart, aber dafür war das Hotelpersonal super freundlich und hilfsbereit, stets für Fragen offen, das machte alles wieder wett! Mein Zimmer und das Bad war sauber und geräumig, zudem war ein großer Schreibtisch und eine Minibar vorhanden. Das Kennenlernen und Schlendern der Stadt konnte sofort beginnen, denn das Hotel liegt unweit von Einkaufstraßen, Museen und dergleichen. Bus- und Bahn in der Nähe und der Hbf knapp über ein Kilometer fußläufig erreichbar. OK, die zentrale Lage hat nur einen Haken, ein ”bisschen” laut war es stellenweise abends durch Leute, Autos auf dem Weg zum nächsten Club...

Different. Very relaxing ambience, not brightly lit. The young staff are all very pleasant and can speak to you with a warming smile. Lots of seating in foyer and if you can play the guitar there’s a couple there for residents. The bedroom are different but everything there that is needed. Our first night was very peaceful but on the second night we were awakened @ 1.30 am to the sound of a French couple who stormed into their bedroom next door to us arguing and shouting at each other very loudly. I put up with it unto 1.45 and then thumped the adjoining wall quite loudly when they quietened down a little, for a while. The room has no phone so I couldn’t ring down to inform them. The bed and pillows were clean and comfortable . We didn’t have any food so can’t comment on that. Lovely wee spot and very central.

das ”neue” leonardo ist sehr schön geworden. alles sehr modern und ebenso geschmackvoll gestaltet und eingerichtet. die zimmer sind geräumig und bieten alles, was man erwartet. wir hatten ein zimmer zur straße und (aufgrund der schalldichten fenster) nichts davon gehört; im sommer wird das (bei geöffnetem fenster) sicher anders sein. das bett hatte leider eine durchgehende matratze und (nur eine!) decke; manche mögen das mögen, für uns war das nichts! bad ok, internet-empfang ausreichend. frühstück vielfältig und gut. aus dem benachbarten öffentlichen parkhaus (13 € pro tag) kommt man - trockenen fusses - über den fahrstuhl zur reception. personal freundlich und zuvorkommend. uneingeschränkt emfehlenswert!