Hotel berhampiran Kirche St. Albert, Stuttgart

Sehr saubere schöne Zimmer. Das Personal ist sehr nett. Leider ist der Sauna berreich sehr klein

We really enjoy our stay at Hotel Azenberg. The location was perfect for us as we could walk to the city center (15-20mn walk). And the staff was great, always there when needed. They even went the extra miles and called a museum where we forgot some of our belongings and made sure we could collect them back although it was a bank holiday.

I had a one night stay at this property and it was a mix bag.  Some highlights  - staff in general were friendly  - accessibility to the hotel is good - via public transportation and if you have your own car, there is street parking available and in the shopping centre.  Parking in the hotel's garage is on the expensive side of 17.50€ per night - rooms were spacious and clean - water pressure and temperature was good Some improvement points - bathroom size was on the small side, also found that the location of the towel cabinet in the bathroom to be quite dangerous/harzadous as it's placed within a small space area opposite the toilet bowl which if not careful you can potentially hit your head while getting up at the corner of the cabinet - zero recognition or care as a HHonors elite.  This has to be one of the first property in Germany or anywhere that matters, not offered any complimentary bottle of water in the room.  When I went to request for this after check-in at the reception, they initially was happy to bring me one, but later informed that I had to pay for it as I had the points as the option.  I find this pretty sad as it does not even cost €1 for a bottle. - again like a lot of other properties, no minibar in the room and the temperature control in the room was not the best when wanting to cool down the room. The only reason I would return to this property is because of the location, but if I had a car, I would most probably stay back at the Hilton Garden Inn Neckkerpark property which I had much better experience. 

We enjoyed our stay! There is a small selection of vegan options available at breakfast, which is great :)

Haben zuerst ein Zimmer im Keller bekommen . Da es aus dem Bad muffig gerochen hat bekamen wir ein anderes Zimmer im 2. Stock das gut war. Erstes Zimmer 3 Sterne Qualität. Warum nicht gleich das bessere Zimmmer geben. Recepron mit Auszubildende belegt. Hatten keine Ahnung und haben auch keine Hilfe geholt. Waren schon öfters da aber dieses Mal wird es glaub das letzte Mal gewesen sein

It was the most traumatizing stay I ever had! The receptionst lied to me about being able to stay the next day even it was booked out on booking. She said they still have rooms and it’s still enough time to pay the next stay. I trusted her words! At 11 am when I was still asleep suddenly the housekeeping aggressively knocked on my door even the don’t disturb sign were out. They yelled in front of my door telling me I have to leave immediately!! I quickly put on some Clothes and told them that I already extended my stay. Of course I thought this incompetent receptionist blocked my room when she guaranteed me my room for the next day?! But instead those cleaners said it’s not possible to stay bc they are fully booked!! I first still thought it must be a misunderstanding, telling them what the receptionist told me the other day. She than even showed up herself. But instead of being apologetic she showed a total different face and even threatened me in an bossy tone that I have to leave by 12 pm which were in 40 min (!!) otherwise they would call the police!! 😳🤷‍♀️ I was SO shocked and disappointed but her super f*ed up behavior. I already extended the room on booking for another five nights (!!) bc she were so nice before! Everything were paid in advance!! I felt so fooled & trapped. I got only 40 min left to shower, dye my hair and to pack all my stuff!! When I just got out the shower like 20 min later and still in time (!) it started knocking on my door again. I was like wth 🤦‍♀️ When I opened the door in a towel, I couldn’t believe my eyes : IT WAS THE POLICE! like why? for what reason?? I totally didn’t get it! I was the one who got crazily trapped and degraded as never before and they are doing this to me? like why?? I calmly explained the officers what happened and Im pretty sure they themselves were thinking like what the hell are we even doing here.. I also told them that, of course I won’t return after everything what just happened and that I except to get a refund. The receptionist agreed. I promised to be out at 12 if they would let me go now to keep packing. The police left. I was never as stressed as I was in that moment! I even offered the staff some chocolate the day before..I really couldn’t believe this all just happened.. Bc I was rushing everything like crazy, I didn’t pack things properly as I normally do, so it was a challenge to close my suitcase. When it turned 12 p I was panicking like never before! I couldn’t close my suitcase.. It turned 1 after 12 and the terror immediately started again, knocking on my door/ yelling.. I just kept focusing on my suitcase. At 2 after 12 I finally got it. I went down to the front desk and were expecting my invoice and the refund as discussed before with the police. BUT, the same narc receptionist suddenly acted like she never told me so and refused to give me my money back. They obviously tried EVERYTHING to provoke and punish me for .. what exactly..? 🤷‍♀️ I asked for the manager. He called

十分滿意且性價比高的新酒店，設計感舒適度地理位置都非常高。房間很大，而且層高非常高，色彩很和諧，設計很人性化，布局合理。去哪裡都很方便。這是此行唯一一個沒有交涉就按我定的房型給我的酒店。因為我發現在歐洲，衹要你是個中國人，加錢訂的好的房型一般都會給你降級，給你小的或差的房型。最後要通過去前台交涉才能給到你預定的房型。這個酒店是這次唯一一個沒欺負我，直接給我預定房型的酒店，必須五星好評！還有一個溫馨提示，如果英文不好，在歐洲定房間就定基礎房，千萬別加錢定別的房型，因為不出意外，他們肯定會給你差的房型，這個是我經驗之談，這次定了1 1晚的住宿，衹有3次是沒有重新交涉換房間，住的很憋屈。別的幾天，天天都在前台交涉，心累！

Different. Very relaxing ambience, not brightly lit. The young staff are all very pleasant and can speak to you with a warming smile. Lots of seating in foyer and if you can play the guitar there’s a couple there for residents. The bedroom are different but everything there that is needed. Our first night was very peaceful but on the second night we were awakened @ 1.30 am to the sound of a French couple who stormed into their bedroom next door to us arguing and shouting at each other very loudly. I put up with it unto 1.45 and then thumped the adjoining wall quite loudly when they quietened down a little, for a while. The room has no phone so I couldn’t ring down to inform them. The bed and pillows were clean and comfortable . We didn’t have any food so can’t comment on that. Lovely wee spot and very central.

On arrival at reception I was welcomed by a delightful gentlemen called Marcus. He was extremely helpful and spoke excellent English (a great help as my German consists of counting to 10, please and thank you) I had booked two rooms for one night. Both rooms were clean and nicely laid out. Although the hotel is located right by a train line of some sort, we couldn’t hear any of the outside noise and several trains passed during the time we were there. The selection of items on offer in the morning was amazing. We would certainly be very happy to stay here again.

The hotel location: It has direct access to main road which runs through train station and towards stuggart. So not a problem in finding it. About 1.5km from train station. For grocery shopping there is kaufland on street backside of it for which you could also access a 2min by walk pathway in front of tesla office (yes they opened one). The room: The room I opted was double bedroom without kitcehente. The room was small but still spacious for one person, with a TV, window opining for fresh air and sunlight, the bathroom is ok, the shower area much bigger than other hotels (where you would otherwise have struggled to move your hands around in other hotels). Only difference to other rooms which had option of kitcehente is that the entry area near door is bit wide in those rooms (though it's just wash sink and one microwave for the sake of kitcehente) One thing which I didn't like was that the bed was actually joined by 2 wiggle beds, made the sleep uncomfortable, would have preferred one queen/king bed. Service/Staff: Had opted for room including breakfast in the price. So was expecting that they charge total bill amount in all and don't charge separetly for breakfast in bill (treat as complimentary in that room price), but staff didn't understood and did separate charges for room and for breakfast. Was a bit inconvenience. General view: The hotel has a bar at reception, breakfast area is big and worth price to pay extra except for vegetarian as nothing apart from juice and fruit/joghurt. Good ambience, enough free space outside. Overall satisfied with my stay, except that it's little away from train station and the breakfast billing (not a deal breaker for me).