Hotel berhampiran Kleiner Hohenstein Park, Stuttgart

Das Hotel liegt am Rand eines Wohngebiets an einer befahrenen Straße. Es belegt einen Teil eines größeren Geschäftshauses. Personal ist sehr freundlich. Das Frühstück ist sehr gut, das Zimmer sauber und ansprechend eingerichtet. Leider gibt es nur Vorhänge und keine Gardinen, so dass man am frühen Morgen Sonnenlicht nur bekommt, wenn einem der ~6m entfernte, über Eck im gleichen Gebäude befindliche Büroarbeiter ins Zimmer schauen darf. Die Schallisolation der Wände ist gut, die Zimmertür lässt leider ziemlich viel durch. Schlecht, wenn morgens ab 6 umtriebiges Klappern im Gang einsetzt. Zusammengefasst: Für früh aufstehende Geschäftsreisende in Ordnung.

It’s alright, but I definitely recommend getting your own room if you are a female traveling alone. I genuinely hoping this hotel to have female only dorm so female traveling alone will feel more secure

We enjoyed our stay! There is a small selection of vegan options available at breakfast, which is great :)

Haben zuerst ein Zimmer im Keller bekommen . Da es aus dem Bad muffig gerochen hat bekamen wir ein anderes Zimmer im 2. Stock das gut war. Erstes Zimmer 3 Sterne Qualität. Warum nicht gleich das bessere Zimmmer geben. Recepron mit Auszubildende belegt. Hatten keine Ahnung und haben auch keine Hilfe geholt. Waren schon öfters da aber dieses Mal wird es glaub das letzte Mal gewesen sein

I do not normally advise others to completely avoid a hotel, but in this instance I do. I was disgusted by the quality of the product and standard of customer service at Motel One Stuttgart-Mitte. To begin, my welcome to the hotel was a tea and coffee machine roped off and taped up (pics attached). What a horrible way to, in the first moment of arrival, make your ‘guests’ feel unwelcome and disrespected. It is common practice at hotels all around the world to offer tea and coffee facilities in the room. If not offered in the guest rooms, hotels/hostels/motels etc offer these facilities in the common areas of the hotel (Hub by Premier Inn for instance). When I asked about this upon check in I was informed “you can pay” and collect tea from the bar. Whilst styling itself as a ‘budget hotel’ this accomodation cost over €80 per night, for that price I expect tea and coffee to be included…..as it is at a €30 hostel down the road. How dare you price gouge your guests in this manner. I asked to speak to the hotel manager (who it later turned out was not the hotel manager as he was apparently in Frankfurt). She reiterated that accessing the tea and coffee machine was “not allowed” however I may request boiling water from the bar….I accepted this solution. That night I requested a cup of boiling water and was met with a strange look and questions, I was forced to explain that the hotel manager said I could have boiling water. As I waited I got a tea bag from the tea/coffee station which was met with absolute horror by the reception staff who berated me and told me off for taking the tea bag. So as it turned out I was allowed boiling water but not a tea bag….how petty can you be? What an appalling way to treat ‘guests.’ I would have been happy to pay the 5-10 cents for the tea bag as it appears motel one count every last cent. Not to worry I had a spare tea bag in my bag….that’s an extra 10 cents for the motel one brand. Another example of the complete disregard and disrespect shown to the needs of their guests can be seen through their refusal to turn the air conditioning on!!!!! As has been remarked on by other guests on this forum. It is summer in Germany, the 2 days of my stay were above 25 and with the sun glaring in the room the room itself was above 35, as such, I had 2 wrestles, sleepless nights which affected my time in this wonderful city. When I asked about the air conditioning it was made clear that it WOULD NOT be turned on. I asked what I should do, I was told to open the window. Open the window to music, partying, car noise, car horns, airplanes, trains….and worst of all the construction work by the hotel itself….the hotel I am PAYING to stay in!!….all of which can be heard throughout the day and night. At this point I realised that all motel one care about is how much money they can make out of each guest….why pay for the electricity of the air conditioning system when the guests can have an uncomfortable and disruptive sleep….the comf

Das Hotel ist zwar in die Jahre gekommen und geschwitzt habe ich trotz dem eiernden Ventilator und den zugezogenen Vorhängen im Zimmer an einem sommerlichen Abend/Nacht in Stuttgart, aber dafür war das Hotelpersonal super freundlich und hilfsbereit, stets für Fragen offen, das machte alles wieder wett! Mein Zimmer und das Bad war sauber und geräumig, zudem war ein großer Schreibtisch und eine Minibar vorhanden. Das Kennenlernen und Schlendern der Stadt konnte sofort beginnen, denn das Hotel liegt unweit von Einkaufstraßen, Museen und dergleichen. Bus- und Bahn in der Nähe und der Hbf knapp über ein Kilometer fußläufig erreichbar. OK, die zentrale Lage hat nur einen Haken, ein ”bisschen” laut war es stellenweise abends durch Leute, Autos auf dem Weg zum nächsten Club...

It was the most traumatizing stay I ever had! The receptionst lied to me about being able to stay the next day even it was booked out on booking. She said they still have rooms and it’s still enough time to pay the next stay. I trusted her words! At 11 am when I was still asleep suddenly the housekeeping aggressively knocked on my door even the don’t disturb sign were out. They yelled in front of my door telling me I have to leave immediately!! I quickly put on some Clothes and told them that I already extended my stay. Of course I thought this incompetent receptionist blocked my room when she guaranteed me my room for the next day?! But instead those cleaners said it’s not possible to stay bc they are fully booked!! I first still thought it must be a misunderstanding, telling them what the receptionist told me the other day. She than even showed up herself. But instead of being apologetic she showed a total different face and even threatened me in an bossy tone that I have to leave by 12 pm which were in 40 min (!!) otherwise they would call the police!! 😳🤷‍♀️ I was SO shocked and disappointed but her super f*ed up behavior. I already extended the room on booking for another five nights (!!) bc she were so nice before! Everything were paid in advance!! I felt so fooled & trapped. I got only 40 min left to shower, dye my hair and to pack all my stuff!! When I just got out the shower like 20 min later and still in time (!) it started knocking on my door again. I was like wth 🤦‍♀️ When I opened the door in a towel, I couldn’t believe my eyes : IT WAS THE POLICE! like why? for what reason?? I totally didn’t get it! I was the one who got crazily trapped and degraded as never before and they are doing this to me? like why?? I calmly explained the officers what happened and Im pretty sure they themselves were thinking like what the hell are we even doing here.. I also told them that, of course I won’t return after everything what just happened and that I except to get a refund. The receptionist agreed. I promised to be out at 12 if they would let me go now to keep packing. The police left. I was never as stressed as I was in that moment! I even offered the staff some chocolate the day before..I really couldn’t believe this all just happened.. Bc I was rushing everything like crazy, I didn’t pack things properly as I normally do, so it was a challenge to close my suitcase. When it turned 12 p I was panicking like never before! I couldn’t close my suitcase.. It turned 1 after 12 and the terror immediately started again, knocking on my door/ yelling.. I just kept focusing on my suitcase. At 2 after 12 I finally got it. I went down to the front desk and were expecting my invoice and the refund as discussed before with the police. BUT, the same narc receptionist suddenly acted like she never told me so and refused to give me my money back. They obviously tried EVERYTHING to provoke and punish me for .. what exactly..? 🤷‍♀️ I asked for the manager. He called

On arrival at reception I was welcomed by a delightful gentlemen called Marcus. He was extremely helpful and spoke excellent English (a great help as my German consists of counting to 10, please and thank you) I had booked two rooms for one night. Both rooms were clean and nicely laid out. Although the hotel is located right by a train line of some sort, we couldn’t hear any of the outside noise and several trains passed during the time we were there. The selection of items on offer in the morning was amazing. We would certainly be very happy to stay here again.

das ”neue” leonardo ist sehr schön geworden. alles sehr modern und ebenso geschmackvoll gestaltet und eingerichtet. die zimmer sind geräumig und bieten alles, was man erwartet. wir hatten ein zimmer zur straße und (aufgrund der schalldichten fenster) nichts davon gehört; im sommer wird das (bei geöffnetem fenster) sicher anders sein. das bett hatte leider eine durchgehende matratze und (nur eine!) decke; manche mögen das mögen, für uns war das nichts! bad ok, internet-empfang ausreichend. frühstück vielfältig und gut. aus dem benachbarten öffentlichen parkhaus (13 € pro tag) kommt man - trockenen fusses - über den fahrstuhl zur reception. personal freundlich und zuvorkommend. uneingeschränkt emfehlenswert!

The hotel location: It has direct access to main road which runs through train station and towards stuggart. So not a problem in finding it. About 1.5km from train station. For grocery shopping there is kaufland on street backside of it for which you could also access a 2min by walk pathway in front of tesla office (yes they opened one). The room: The room I opted was double bedroom without kitcehente. The room was small but still spacious for one person, with a TV, window opining for fresh air and sunlight, the bathroom is ok, the shower area much bigger than other hotels (where you would otherwise have struggled to move your hands around in other hotels). Only difference to other rooms which had option of kitcehente is that the entry area near door is bit wide in those rooms (though it's just wash sink and one microwave for the sake of kitcehente) One thing which I didn't like was that the bed was actually joined by 2 wiggle beds, made the sleep uncomfortable, would have preferred one queen/king bed. Service/Staff: Had opted for room including breakfast in the price. So was expecting that they charge total bill amount in all and don't charge separetly for breakfast in bill (treat as complimentary in that room price), but staff didn't understood and did separate charges for room and for breakfast. Was a bit inconvenience. General view: The hotel has a bar at reception, breakfast area is big and worth price to pay extra except for vegetarian as nothing apart from juice and fruit/joghurt. Good ambience, enough free space outside. Overall satisfied with my stay, except that it's little away from train station and the breakfast billing (not a deal breaker for me).