Hotel berhampiran Spielplatz Große Falterstaße, Stuttgart

It was the most traumatizing stay I ever had! The receptionst lied to me about being able to stay the next day even it was booked out on booking. She said they still have rooms and it’s still enough time to pay the next stay. I trusted her words! At 11 am when I was still asleep suddenly the housekeeping aggressively knocked on my door even the don’t disturb sign were out. They yelled in front of my door telling me I have to leave immediately!! I quickly put on some Clothes and told them that I already extended my stay. Of course I thought this incompetent receptionist blocked my room when she guaranteed me my room for the next day?! But instead those cleaners said it’s not possible to stay bc they are fully booked!! I first still thought it must be a misunderstanding, telling them what the receptionist told me the other day. She than even showed up herself. But instead of being apologetic she showed a total different face and even threatened me in an bossy tone that I have to leave by 12 pm which were in 40 min (!!) otherwise they would call the police!! 😳🤷‍♀️ I was SO shocked and disappointed but her super f*ed up behavior. I already extended the room on booking for another five nights (!!) bc she were so nice before! Everything were paid in advance!! I felt so fooled & trapped. I got only 40 min left to shower, dye my hair and to pack all my stuff!! When I just got out the shower like 20 min later and still in time (!) it started knocking on my door again. I was like wth 🤦‍♀️ When I opened the door in a towel, I couldn’t believe my eyes : IT WAS THE POLICE! like why? for what reason?? I totally didn’t get it! I was the one who got crazily trapped and degraded as never before and they are doing this to me? like why?? I calmly explained the officers what happened and Im pretty sure they themselves were thinking like what the hell are we even doing here.. I also told them that, of course I won’t return after everything what just happened and that I except to get a refund. The receptionist agreed. I promised to be out at 12 if they would let me go now to keep packing. The police left. I was never as stressed as I was in that moment! I even offered the staff some chocolate the day before..I really couldn’t believe this all just happened.. Bc I was rushing everything like crazy, I didn’t pack things properly as I normally do, so it was a challenge to close my suitcase. When it turned 12 p I was panicking like never before! I couldn’t close my suitcase.. It turned 1 after 12 and the terror immediately started again, knocking on my door/ yelling.. I just kept focusing on my suitcase. At 2 after 12 I finally got it. I went down to the front desk and were expecting my invoice and the refund as discussed before with the police. BUT, the same narc receptionist suddenly acted like she never told me so and refused to give me my money back. They obviously tried EVERYTHING to provoke and punish me for .. what exactly..? 🤷‍♀️ I asked for the manager. He called

Sind in den letzten Jahren gelegentlich hier gewesen. Unter neuem Namen hat sich nicht so viel verändert. Die Reservierung klappt wie immer perfekt. Wenn keine Großveranstaltungen in der Gegend stattfinden, sind günstige Preise und Angebote verfügbar. Die Anfahrt mit dem Auto in die Tiefgarage geht gut, dann muss man allerdings in der riesigen Tiefgarage des Einkaufszentrums den richtigen Ausgang finden. Das Hotel ist nicht zentral in Stuttgart, sondern im Vorort, die Anbindung mit der S-Bahn (5-10 min Fußweg) ist auch abends gut. Empfang und check-in schnell, höflich, unkompliziert. Zimmer und Bad sind sauber, und funktionell, aber kein Luxus. Manche Zimmer zur Hauptstraße können bei geöffnetem Fenster recht laut sein. Zur anderen Seite schläft man aber sehr ruhig. Im Sommer kann es in den Zimmern je nach Lage und Sonneneinstrahlung auch warm werden. Das Frühstücksbuffet war immer sehr gut, zur Zeit wird die Auswahl durch die Gesundheitslage deutlich eingeschränkt, aber immer noch ist die Qualität akzeptabel. Wer sich der Lage bewusst ist, für den ist die Übernachtung hier ihren Preis wert.

We enjoyed our stay! There is a small selection of vegan options available at breakfast, which is great :)

I had a one night stay at this property and it was a mix bag.  Some highlights  - staff in general were friendly  - accessibility to the hotel is good - via public transportation and if you have your own car, there is street parking available and in the shopping centre.  Parking in the hotel's garage is on the expensive side of 17.50€ per night - rooms were spacious and clean - water pressure and temperature was good Some improvement points - bathroom size was on the small side, also found that the location of the towel cabinet in the bathroom to be quite dangerous/harzadous as it's placed within a small space area opposite the toilet bowl which if not careful you can potentially hit your head while getting up at the corner of the cabinet - zero recognition or care as a HHonors elite.  This has to be one of the first property in Germany or anywhere that matters, not offered any complimentary bottle of water in the room.  When I went to request for this after check-in at the reception, they initially was happy to bring me one, but later informed that I had to pay for it as I had the points as the option.  I find this pretty sad as it does not even cost €1 for a bottle. - again like a lot of other properties, no minibar in the room and the temperature control in the room was not the best when wanting to cool down the room. The only reason I would return to this property is because of the location, but if I had a car, I would most probably stay back at the Hilton Garden Inn Neckkerpark property which I had much better experience. 

Sehr saubere schöne Zimmer. Das Personal ist sehr nett. Leider ist der Sauna berreich sehr klein

Cooles Konzept mit dem Self Check in alles sehr einfach und unkompliziert schöne Ausstattung hat mir im großen und ganzen sehr gut gefallen würde wieder kommen

Das Hotel liegt am Rand eines Wohngebiets an einer befahrenen Straße. Es belegt einen Teil eines größeren Geschäftshauses. Personal ist sehr freundlich. Das Frühstück ist sehr gut, das Zimmer sauber und ansprechend eingerichtet. Leider gibt es nur Vorhänge und keine Gardinen, so dass man am frühen Morgen Sonnenlicht nur bekommt, wenn einem der ~6m entfernte, über Eck im gleichen Gebäude befindliche Büroarbeiter ins Zimmer schauen darf. Die Schallisolation der Wände ist gut, die Zimmertür lässt leider ziemlich viel durch. Schlecht, wenn morgens ab 6 umtriebiges Klappern im Gang einsetzt. Zusammengefasst: Für früh aufstehende Geschäftsreisende in Ordnung.

das ”neue” leonardo ist sehr schön geworden. alles sehr modern und ebenso geschmackvoll gestaltet und eingerichtet. die zimmer sind geräumig und bieten alles, was man erwartet. wir hatten ein zimmer zur straße und (aufgrund der schalldichten fenster) nichts davon gehört; im sommer wird das (bei geöffnetem fenster) sicher anders sein. das bett hatte leider eine durchgehende matratze und (nur eine!) decke; manche mögen das mögen, für uns war das nichts! bad ok, internet-empfang ausreichend. frühstück vielfältig und gut. aus dem benachbarten öffentlichen parkhaus (13 € pro tag) kommt man - trockenen fusses - über den fahrstuhl zur reception. personal freundlich und zuvorkommend. uneingeschränkt emfehlenswert!

On arrival at reception I was welcomed by a delightful gentlemen called Marcus. He was extremely helpful and spoke excellent English (a great help as my German consists of counting to 10, please and thank you) I had booked two rooms for one night. Both rooms were clean and nicely laid out. Although the hotel is located right by a train line of some sort, we couldn’t hear any of the outside noise and several trains passed during the time we were there. The selection of items on offer in the morning was amazing. We would certainly be very happy to stay here again.

The hotel has had some recent renovations but unfortunately they used direct stick carpet which made the floor very hard. It's fairly close to everything, local train will take you into the town center, approximately 15 minutes. The room was a reasonable size and the bed comfortable. Bathroom was OK but the shower was small. It was unusual to find that the bar and restaurant were both closed . However, close by there is a supermarket where you can buy just about anything. There are also many local restaurants withing walking distance. The gentleman on the afternoon shift was extremely helpful with directions and suggestions. Another positive note, is that the hotel is walking distance to the Porsche Museum, which is a must see.