Hotel berhampiran Blue turtle cove, Teluk Subic

Friendly Staff, Excellent service and wide pool! We booked Emerald Manor Hotel after I read reviews and the reviews are right, staff are friendly, they greet everyone with a smile. I think this is also important. Filipinos are known for their hospitality and beautiful smile. It made our stay enjoyable and comfortable. Whenever we ask something from the housekeeping, they provided us with a speedy service. The pool is also large and wide, perfect for families. My 3yrs old enjoy the pool as well as my family. We booked the Family room and it was large. We were thinking of booking the family suite but it was already booked out but the family room is also good so we are happy. The complimentary coffee at the reception area is also good and the reception staff mentioned it to us which makes it better while we wait. The included breakfast is also delicious and serving is good. I would definitely recommend this especially for families.

Prinzipiell sind die 4**** zu viel, realistisch gesehen sind 2,5* angebracht. Check in verlief reibungslos, Zimmer war sauber, groß und praktikabel eingerichtet. Das abgebildete Zimmer im Netz war leider die Suite, dementsprechend die Enttäuschung über den fehlenden Meerblick. Zudem gibt es direkt im Hotel kein Frühstück, diese Info wird im Netz auch vorenthalten, man wird auf 2 benachbarte Lokale verwiesen die NUR lokales, meistens lauwarmes bis kaltes, Frühstück anbieten, bei der Nutzung des lokalen Buffet anstatt der Auswahl kostet dies auch noch Extra😡 Das Hotel ist stark frequentiert und sehr laut, bis hin zu Parties am Pool oder auf den Zimmern bis weit in die frühen Morgenstunden. Ein Einschreiten des Management war nicht erkennbar. Für Gäste wie wir, die sich erholen wollen, ist dieses Hotel mit den ständigen, nächtlichen Feiern von Kurzzeiturlaubern oder Kongressteilnehmern, ungeeignet, zumal ab 06:30h am Morgen schon wieder die ersten Gäste zum Frühstück aufbrechen und man dann auch wieder unfreiwillig geweckt wird. Ich hätte mir den 7tägigen Aufenthalt auch anders vorgestellt. Wiederholungsfaktor seeeeehr gering bis gar nicht😰

The only budget hotel I've been in that has Netflix. Our room was super spacious and it has that Japanese/Korean vibe where as soon as you open your hotel room, you get your own mini foyer where you leave your shoes. Then you open another door that leads to the actual room. There's no closet, but there's a boutique-type of clothes hook and some hangers to hang your clothes in. The bed was big and comfortable. Room was also well furnished -- plenty enough tables and chairs for a hotel room, which I love. There's a corner table with 2 sofas on each side. Then a coffee table, also with 2 seats on each side. Then the bedside table.. and a vanity/utility table with a vanity seat. It also has a fridge and your usual hotel room supplies. I would have given this a perfect score, if not for the staff. Most of them, if not all, were unfriendly. Hotel guests like to feel welcomed and the front desk people there, unfortunately, seem to give off that cold energy like they are not happy to be there or something. And the bidet was quite dirty.. eww!

Once again without fail, MANGROVE impressed with their levels of service & quality of the establishment, staff , food & drinks. To date after traveling 15 years to the Philippines the Long Island Iced Tea is unbeatable. The restaurant staff seemed to remember my preferences at all times. At times the resort was packed but the staff managed a very large party very well. Lea at reception never fails to impress with her memory and she is always good at handling special request. A request for me to supply my own seafoods for the chef to cook was handled well & cooked as requested . check-in & check-out was seamless.

I my family and I rented three rooms here in December 2022. Two rooms with a king size bed and one room with two queen size beds. All rooms had spectacular views from their private balconies. The Wi-Fi connection was not strong in one of our rooms but the staff promptly moved us into a new room. We especially enjoyed how the hotel offers massages in the room. The beach was rocky but the view was unbeatable. The breakfast in the morning was great and cost friendly and the dinner in the evening was even more cost friendly and so tasty. We can’t wait to return here during our next trip to Subic!

A nice boutipue hotel small but smelly!! After big dissappointing before this place we had a high expetation! But been quick panelized again! The room a very small, and with almost 3500 per night overprized! No kettle, no ref, no hot water, very bad internet, and a very welcome early in the morning staff by 6am which was very noisy! After 7pm was the mysic switch on, noisy continue! At the terraze you getting anoid from local vendors over lobster, fish, pasalubongs and more things you does not need! At the end i had enough! Noise level fare to high! We paid for 4 nights after 1 night we get informed we will not receive anything back!!! Very unprofessionel handling of complains Pool water is green many tiles are damaged and wood is rotten

On checking in for 3 days I paid for my room cash up front and was shown my room. A few hours later received a text to say the room I was given was more expensive and I could either pay the difference or leave. After an argument I opted to pay the diff. but despite all the credit card signs on the counter the receptionist could not accept my card as she did not know how to operate the machine. I could not connect to the internet and was told if I looked on my key tag the password was there. However they soon discovered they had put the wrong password on my key. That night I found the new bedside lamp did not work, nor could I open the safe which was locked. The website stated tea and coffee were provided in the room, there was none, it also mentioned a bed cover or duvet, yet my bed had a single thin sheet. the bar fridge had a list of drink prices taped to the door, but was empty. The glass window was smashed and the broken glass held together with sticky tape (Picture provided !) On leaving I was told I did not need to pay the difference on the room !!

One of the worst stays I have ever experienced in a supposed resort. Firstly paid over ₱7000 for a room to fit 3 adults and a kid. The room was very tired, not very clean, tv did not work properly and very basic in amenities. Not worth with the price! The overall resort is very tired. It needs a major refurbishment. Paint is peeling, large cracks in the building, garden returning to jungle etc! Staff are not at all friendly or flexible. Arrrived with our family at 12pm after a long drive. Requested an early check in. Advised they are just cleaning the room now. I said that is great can you advise how long until will be ready. The reply you can not access it until 2pm at the earliest. Wow. Thanks. The free breakfast is average basic Filipino style breakfast food. It is a buffet format only 7am to 9am. Very limited hours for a supposed resort. Also requested if we could just take. plate to our room (literally a minute from where the food is served) to be told no not possible. The location is average. On a busy highway. Not sure where they get Waterfront for the name of the hotel as the only water close by is the run down pool with a run down bar. The bar has chairs that look like they have been recycled from a trash site. The bar staff did not know how to make basic cocktails and constantly referred to a 'menu' with the expected result being average overpriced drinks. The final and worst part of this once in a life experience was the check out process. We went to check out around 11.15am well before the noon requirement. After handing in the keys and and the deposit slip for the ₱1000 to be returned in full (we did not consume anything in the room) I just stood there for about 10 mins. I asked why the delay. Advised housekeeping was checking the room. Ok so I sat down. After another 20 mins chased them. Finally advised they would be keeping my deposit because of supposed stain on pillow case and sheet. We were invited to inspect the linen. First, the pillow case was like this whern we arrived! Second, the small dirt marks on the sheet were not stains at all and clearly would be cleaned in a standard wash.! After my wife argued the ridiculous of the accusation and the ridiculous of not getting a tiny bit of dirt out in a standard wash we were finally given our deposit in full. This I expect was a scam attempt to falsely pocket our deposit. The whole check out experience took over 45 mins and was embarrassing in that the false accusations were directed at us in front of other customers. If there is one resort/hotel to avoid this is it! If you are crazy enough to stay there now you now only have your self to blame!

If this place will be renovated I will surely go back. But unfortunately it is an old hotel. Before entering zambales there will be a checkpoint so basically we need an antigen test before entering the place. I thought the pool with slides is 5-6ft deep but it's just 4ft. And the other pool which I think is the deeper one is full of moss.

Las Casas Filipinas de Acuzar is a cool place, but it has its ups and downs. When we arrived, checking in wasn't smooth. Our key card didn't work, and we had to wait 30-40 minutes to get into our room. Plus, there wasn't even a place to wait comfortably. The food at the Filipino restaurant was okay, but it was pricey for what you got. Breakfast was better though, with lots of yummy Filipino dishes at a fair price. Housekeeping staffs and jeepney drivers were awesome. They were really nice and helpful. Our room was big and had a huge bathroom, which was nice. There's a ton of stuff to do around the resort, so staying just one night isn't enough. You really need at least two days to enjoy everything. The best part was seeing all the old houses. They were like stepping back in time and were super interesting. Overall, Las Casas Filipinas de Acuzar is a neat place to visit, even though it has some things that could be better.