Hotel berhampiran Nike Factory Outlet, Teluk Subic

I dont understand the good reviews. Maybe it depends on a not so high standard. Of youre that, then go ahead. But if your not, continue reading. First. This hotel does not have it's own website so cancellation will be a hell. The phone numbers jn the website do not work. ***? The hotel concierge will be of no help. They will only say, it's a third party reservation and they cant do anything about it. (Maybe if the hotel has it's own booking website, them maybe you can help their customers!) So if you want to be hassled just to cancel, if thats youre thing then this hotel is for you. Goodluck with that. Second. The cheap rate is a bait because in reality, they will have additional P2k charge. So Be careful when booking online because the real rate is at the bottom of the webpage way after the 'continue with reservation' button! So chances are, you will clikc the 'continue with reservation button' thinking that youre just paying the bait cheap price because before that button, no other rates are mentioned! I fell victim and it's my fault. Im not used to cheap tricks like this specially when Marriott never pulled one on me. Great. Had i known i will pay much more then i should have booked in a much much better hotel. Oh wait. I cant cancel because cancellation is just gonna be a hassle. Third. The room is dated and needs alot of TLC if not a total reno. They should include the disclaimer-objects in the picture appear much better than they are in real life) , There are a lot of better hotels for better prices and services so please, scout for other hotels in subic. For the price i paid. It didnt even include a breakfast buffet but what the heck, i dont even want to be seen in this hotel.

We stayed from Feb 20-22 with our friends and were assigned the 3rd floor overlooking the beach. We were assigned a corner room facing the sunrise and the sunset views which were awesome. The rooms were very clean and truly enjoyed the restaurant where we ate dinner there both nights including the acoustic musical entertainment. Most of all, we really appreciated the kindness, warmth and hospitality of all the staff from the front desk, the room staff and the restaurant, including the pool staff. Cant wait to come back there next time!

Friendly Staff, Excellent service and wide pool! We booked Emerald Manor Hotel after I read reviews and the reviews are right, staff are friendly, they greet everyone with a smile. I think this is also important. Filipinos are known for their hospitality and beautiful smile. It made our stay enjoyable and comfortable. Whenever we ask something from the housekeeping, they provided us with a speedy service. The pool is also large and wide, perfect for families. My 3yrs old enjoy the pool as well as my family. We booked the Family room and it was large. We were thinking of booking the family suite but it was already booked out but the family room is also good so we are happy. The complimentary coffee at the reception area is also good and the reception staff mentioned it to us which makes it better while we wait. The included breakfast is also delicious and serving is good. I would definitely recommend this especially for families.

I my family and I rented three rooms here in December 2022. Two rooms with a king size bed and one room with two queen size beds. All rooms had spectacular views from their private balconies. The Wi-Fi connection was not strong in one of our rooms but the staff promptly moved us into a new room. We especially enjoyed how the hotel offers massages in the room. The beach was rocky but the view was unbeatable. The breakfast in the morning was great and cost friendly and the dinner in the evening was even more cost friendly and so tasty. We can’t wait to return here during our next trip to Subic!

A nice boutipue hotel small but smelly!! After big dissappointing before this place we had a high expetation! But been quick panelized again! The room a very small, and with almost 3500 per night overprized! No kettle, no ref, no hot water, very bad internet, and a very welcome early in the morning staff by 6am which was very noisy! After 7pm was the mysic switch on, noisy continue! At the terraze you getting anoid from local vendors over lobster, fish, pasalubongs and more things you does not need! At the end i had enough! Noise level fare to high! We paid for 4 nights after 1 night we get informed we will not receive anything back!!! Very unprofessionel handling of complains Pool water is green many tiles are damaged and wood is rotten

One of the worst stays I have ever experienced in a supposed resort. Firstly paid over ₱7000 for a room to fit 3 adults and a kid. The room was very tired, not very clean, tv did not work properly and very basic in amenities. Not worth with the price! The overall resort is very tired. It needs a major refurbishment. Paint is peeling, large cracks in the building, garden returning to jungle etc! Staff are not at all friendly or flexible. Arrrived with our family at 12pm after a long drive. Requested an early check in. Advised they are just cleaning the room now. I said that is great can you advise how long until will be ready. The reply you can not access it until 2pm at the earliest. Wow. Thanks. The free breakfast is average basic Filipino style breakfast food. It is a buffet format only 7am to 9am. Very limited hours for a supposed resort. Also requested if we could just take. plate to our room (literally a minute from where the food is served) to be told no not possible. The location is average. On a busy highway. Not sure where they get Waterfront for the name of the hotel as the only water close by is the run down pool with a run down bar. The bar has chairs that look like they have been recycled from a trash site. The bar staff did not know how to make basic cocktails and constantly referred to a 'menu' with the expected result being average overpriced drinks. The final and worst part of this once in a life experience was the check out process. We went to check out around 11.15am well before the noon requirement. After handing in the keys and and the deposit slip for the ₱1000 to be returned in full (we did not consume anything in the room) I just stood there for about 10 mins. I asked why the delay. Advised housekeeping was checking the room. Ok so I sat down. After another 20 mins chased them. Finally advised they would be keeping my deposit because of supposed stain on pillow case and sheet. We were invited to inspect the linen. First, the pillow case was like this whern we arrived! Second, the small dirt marks on the sheet were not stains at all and clearly would be cleaned in a standard wash.! After my wife argued the ridiculous of the accusation and the ridiculous of not getting a tiny bit of dirt out in a standard wash we were finally given our deposit in full. This I expect was a scam attempt to falsely pocket our deposit. The whole check out experience took over 45 mins and was embarrassing in that the false accusations were directed at us in front of other customers. If there is one resort/hotel to avoid this is it! If you are crazy enough to stay there now you now only have your self to blame!

This resort provides all in one relaxation, with the great view and clean beach side of Subic Bay. Rooms are quite old but still comfortable to sleep in. Hoping they can change the headboard to reduce the wood chips that falls off since it is a bit old. The entire resort is great, they just need to improve their rooms and the lobby. Staff is great, kudos to the Bar Staff, specifically Arvin, during night shift. Also to the breakfast restaurant server during our stay, one of the longest staying employees 15 yrs, whom Ive met years ago, and still there. Just forgot kuya /tatay name. Still same exemplary service.

If this place will be renovated I will surely go back. But unfortunately it is an old hotel. Before entering zambales there will be a checkpoint so basically we need an antigen test before entering the place. I thought the pool with slides is 5-6ft deep but it's just 4ft. And the other pool which I think is the deeper one is full of moss.

Staff are accommodating. The place is appealing. Their villas are spacious. Their foods are delicious. I also appreciate their band who serenade us during our dinner near the beach, ”sayang lang kasi umuulan that night”, but still the whole team enjoyed the night. They also provide shuttle from place to place, fresh and new bath towel's are also provided in the beach, hindi mo na kailangan bumalik in your villas in case you forgot to bring yours.

Thank you so much for the great staff in this place. We felt the warm hospitality during our stay. The place is majestic and the intricate details of the wood work will make you love the place. It is quite luxurious even if it’s smaller in scale compared to some of the luxury resorts in Bataan (ie Las Casas, Montemar, Anvaya). It’s very quiet so you will be able to relax anywhere. The bed is also very good so your sleep will be nice. The only major improvement is the food. I think that the selection is limited since a lot were not available. The taste is also not worth the price. It’s too expensive for Pinoy home cooked meals. There are also ants but this is bearable and we are also in a farm so bugs and ants will be inevitable. Other than the food, everything else has been great!