Hotel berhampiran Sipan, Sudurad

Cet établissement bénéficie d’une superbe situation en bord de mer avec des chambres ayant de très belles vues directement sur la mer. L’hôtel fait partie d’un immense complexe comprenant plusieurs hôtels et locations d’appartements avec de nombreuses petites piscines et plusieurs restaurants. Les chambres sont grandes et assez confortables sans pour autant pouvoir revendiquer un caractère très luxueux. En effet, à titre d’exemple les rideaux de la chambre étaient troués et le miroir grossissant de la salle de bains est très basique sans éclairage. Le plus gros défaut de cet établissement est lié à la qualité de service qui est très, très insuffisant. Le personnel est aimable mais probablement insuffisamment formé, vous n’êtes ainsi jamais accompagné à votre table au restaurant et les hommes sont servis avant les femmes,. Ce manque de qualité de services se voit beaucoup au petit déjeuner, c’est le pire endroit existant, une usine, un très grand self service où tous les clients des différents hôtels du complexe se retrouvent tous dans la promiscuité. Là encore, personne pour vous accompagner à table ou prendre votre commande, à vous de vous débrouiller et de vous servir dans cet immense self de cantine. Terminons par les restaurants du complexe, ce sont des restaurants de midi mais il leur manque la qualité de service, une carte un peu plus élaborée et un décor plus raffiné pour pouvoir prétendre vous accueillir à dîner comme un hôtel 5 étoiles devrait le faire. A ce titre il est préférable de se rendre dans les restaurants de l’hôtel MORE, un autre 5 étoiles à 5 mn de marche qui sont de bien meilleure qualité. Le roof top de l’un des hôtels du complexe Royal reste cependant sympathique pour boire un verre en observant le coucher du soleil. Au final cette superbe situation est un peu gâchée par le manque de raffinements de l’établissement, par le service déficient et par l’usine du petit déjeuner.

Amazing stay at Sun Gardens Dubrovnik, from check in with Adriana who brought us to view the facilities and club lounge area and arranged luggage promptly to our room which had magnificent balcony views overlooking the islands on the Adriatic Sea. The bedroom was spotless clean with ample space for 2 persons with complementary fruit , chocolates and a bottle of wine.Breakfast was excellent, there are also restaurants on site serving up a great range of local cuisine. Amenities at the hotel were very well managed and staff were very knowledgeable and helpful. On checkout our luggage was brought direct to our transport which was arranged by the very professional Ante at reception. Overall amazing experience and would recommend 10/10 .

When shown the room I enquired if it could possibly be changed. The outlook was grim, over the kitchens which was noisy and there was a strong smell of food. We changed to a much better room the next day. Breakfast was O.K but the evening meal was basic. Pudding was the same every night, cut up fruit, a blancmange type of pudding or small pastry squares. On really hot days a scoop of ice-cream would have been perfect. We decided to eat out one evening and asked if we could swop dinner for lunch. Lunch was actually much cheaper but they said it was not allowed. There was no negotiation which was bad P.R. as most hotels will do this. The cheapest bottle of wine was 30 euros which I thought excessive. On the plus side, Ljuba, the cleaner on floor one was very good, friendly and looked after us very well. The hotel was just over the road from a pleasant beach which was very good for swimming. The hotel pool was very good and in September we always found a sunbed. I think that they need to be a bit more imaginative with the evening meal to ensure that clients return.

What a wonderful hotel! From the moment we were picked up at the airport to having our final fabulous breakfast- the staff were so kind, friendly and helpful. I would highly recommend getting the hotel transfer from airport as it was so quick and efficient. Our room was on the 4th floor and we had a fabulous view. The bed was really comfortable and we had a great night’s sleep. Our room was cleaned every day. We ate out most nights as there are so many amazing restaurants to choose from on the island. However, one of our favourite experiences was dinner at La Baja at the hotel. The service was excellent and the food delicious. There was a live band that night which was the cherry on the cake! We didn’t use the pool as I much prefer swimming in the sea so we spent most days at the beach. It is stony but that didn’t bother us. Towels are provided and there were always sun loungers available. All staff were wonderful especially the waiter in the A La Carte breakfast restaurant- didn’t get his name unfortunately. This was our first time on this island and we are hoping to be back next year and staying at Lafodia again! We would highly recommend this hotel- you’ll love it!!

Amazing location! There are two hostels under this name; one located a little out of the busy center (up a quieter street); the other was directly in the middle of town, next door to everything. The rooms were large, with lockers and plenty of space around the bed for placing items. The toilets and showers were super clean and right next door to the rooms. I didn't use the kitchen or terrace area, so can't comment on those. The room was loud, but that's part of the deal being so close to town. The showers provided no space to place items, there was a soap tray in the shower, but no where to leave clothes etc outside.

Der erste Eindruck war mega. Schönes großes Suite mit Meerblick. Alles gut. Der Zimmerservice war die ersten beiden Tage auch noch ok. Frühstück lässt zu wünschen übrig. Auf den ersten Blick alles da was das Herz begehrt. Aber, es schmeckt nicht wirklich gut bis ungenießbar. Das Servicepersonal hat alles mögliche zu tun, nur nicht die Gäste bewirten oder aufmerksam sein. Komplett am falschen Ort. Für 5 Sterne was anderes erwartet. Die Reinigung des Zimmers war leider auch die ersten beiden Tage super toll (hatten 6 Übernachtungen) die letzten Tage war es so schlecht, teilweise nur das Geschirr abgespült die Betten gemacht und die Handtücher gewechselt. In der Suite gab es eine nespresso Maschine mit 4 Kapseln, wir waren zu 2 und dementsprechend hatten wir nur die 1 beiden Tage was davon. Danach wurde er nicht mehr nachgefüllt. Sehr sehr schade, man könnte soviel Kleinigkeiten besser machen…