Hotel berhampiran Fashion World Indonesia, Sukajadi

Facilities : Room Cleanliness ***** (The room is clean) Room Facility ***** (Overall Facilities is Great, The TV is already Smart TV, The internet connection is fast) Room Decoration ***** (Great Decoration, vintage furniture and unique) Swimming Pool **** (Good decorated swimming pool) Bath Amenities ***** (Have hairdryer, the soap fragrance is good) Lobby ***** (Good Decorated) Entertainment **** (Have children playground) Parking Area **** (Quite Spacious Area, not far from hotel just next to hotel building) Lighting ***** (Good & Warm Lighting inside the building) Note : #June 2022 i stayed at Family Room its spacious room with working desk, good decorated and clean Services : In room Dining - (Not yet Try it) Staff Hospitality ***** (The reception is friendly, often smile and quite helpful, the lobby securities and room service staff are friendly) Check-in Time **** (Spent average 10 - 15 minutes per guest, have 2 staff in check-in counter) Parking Officers **** (only have 1 Parking officers, Always Stanby) Restaurant : Food Taste ** (So-so national food e.g bubur ketan hitam not the best i ever had, the international food is okay i think) Food Variety **** (Lots of choice from national to international food) Price - (Not yet try it) Note : Review Based on Breakfast at belviu cafe & bistro. Location ***** (Paradise for Shopping addict & Food Traveller, located at commercial area Jl. Dr Setiabudhi) Nearby Landmark : - Rumah Mode - Paris Van Java Mall - Cihampelas Walk

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

This hotel is very nice! The staff are very kind and treat me & my wife as well as their loved ones. Especially, the bell boy. He is so kind and well trained personal butler alike. Too bad, every staff didn't have name tag. Well, thank you so much for the warming welcome!. Hotel design, atmosphere, furniture, are so on point with their concept. Definitely, one of my favorite hotels in Bandung. But, it would be more lovely and lively if breakfast are well, a little bit more French, or have one or two French-style breakfast. Not only all Indonesia cuisine. And last but not least, if only every broken or aged furniture such as wall and ceiling could be fixed, it would be more enjoyable...

This hotel is very comfortable..nearby to mall just opposite..the room is very clean and i get a free upgrade thank you so much De Java Hotel 😁

The hotel were equally impressive. One of the highlights of my stay was the Rooftop Bar experience. The Rooftop served delectable dishes prepared with the finest ingredients. The flavors were exquisite, and the presentation was great. Last but not least, the exceptional service provided by the hotel staff truly made my stay memorable. They were always ready to assist with a smile, going above and beyond to ensure my comfort and satisfaction. Their attention to detail and genuine care for guests' needs set a new standard for hospitality.

The location is ok. The staff are friendly and the service is good. The website says the room I stayed is 30 sq. Meter but the room itself is no more than 18. The room does come with a patio which is relatively big. There is a wall in the patio that blocks view (5th floor). The bath room is relatively small and no bathtub. I left the hotel around 7:30 in the morning to the nearest high speed train station by Grab and it took around 30 minutes. There is a safe in the room. The buffet breakfast is ok. The swimming pool is not big enough for laps. The chairs at the restaurant are too high and not comfortable.

The room is good, but the restaurant service is bad. I ordered 2 menus, 1 has served and we wait more than 10mins until they said the menu has sold out. Why they just tell us earlier that the ordered menu was unavailable any more, why they just made us wait couple of times after the first order had served

Stayed at this hotel for its proximity since the other Accor hotels nearby were fully booked. Sadly, this was a wrong decision. Ibis is part of Accor hotels should have a clear standard and proper QC (for service and most important cleanliness) in which a total absence at this property. Accor puts effort to have guests becoming their ALL members, but this hotel does not really understand what kind of value to be delivered to members including their top tiers. Got checked in and was given a flooring-mop look alike towels with dark stains all over surface. Not a single guest would deserve to get this kind of towel. Those defected towels should have been scrapped away already. When asked for replacement - yes they do have towels in good condition. Question is WHY put those dirty defect ones? Front office was barely recognize loyalty membership, not even offering a late check out. When asked, a male FO staff (Ag***) replied and asked if I had reservation. How ridiculous? Not to mention, their Assistant FO Manager (D**) who was standing there, pretended to hear nothing instead of stepping in his staffs. Completely shows no leadership. For members or any guest who expect an international standard and cleanliness, STAY AWAY from this hotel. Hope this helps.

Ambiente tranquillo con il personale molto qualificato gentile e disponibile. Buona la colazione con servizio gradevole . La camera era come da foto scelta e insonorizzata , vicino al centro con possibilità di girare il centro a piedi

Stayed here from 4 to 5 July 2022. The staff from main gate, reception to resto were so friendly and nice. Although the hotel still recovered from the covid pandemic but they could gave great service and facilities. The room was spacious and clean, but need attention to small details. The breakfast menu were various and good taste. The swimming pool a little dirty when I stayed in weekday. The kids corner located in resto and the garden there's no playground anymore. But overall I will recommended this hotel and I would like to say thanks to the hotel staffs and management.