Hotel Hilton Garden Inn di Summit Township

I rented two rooms off of them and for two night for my wife and our older kids. The kids room ended up. Eing a handicap room which we did not request and when the first child showered water got every where all over the tile floor because the shower curtain was a good 6-7 inches off of the floor. There was BLACK MOLD coming out of the base of the shower which only goes to show how much they clean the shower. The door to the bathroom didn’t lock and the the main door to the room had to be slammed shut and then checked to make sure it locked as when we returned at the end of the first day the door was open. Nice right!! Security not such a priority there I guess. When I made mention this the night manager he offered to change our room for our last night which I declined. Be also said well no one told us about the mold before. I said no one should have to if your cleaning people were doing their job!!! Upon checking out and mentioning it the the hotel manager he offered me a $25.00 discount and did so with attitude so I said thats fine if thats all you can do go ahead and I will call corporate to discuss more to which he said if you are calling corporate then I am not giving you the $25.00. I said are you really trying to hold $25.00 over my head so I dont call corporate lol needless to say I told him keep his $25.00 then called corporate and they gave me a free two night stay to any of their properties. One thing for sure is it WONT BE SLEEP INN IN ERIE PA!!!

Dengan penginapan di Hawthorn Suites BY Wyndham Erie di Erie, anda akan berada di kawasan hiburan, hanya 4 minit berjalan kaki dari Splash Lagoon dan hanya 3 minit memandu dari Pusat Beli-belah Millcreek. Hotel ini berada 5.3 km dari Presque Isle Downs and Casino dan 11.9 km dari Tasik Erie.Pastikan anda menikmati kemudahan rekreasi yang disediakan, termasuk kolam renang tertutup, tab spa dan sauna. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, kedai hadiah atau gerai surat khabar dan gril barbeku.Sarapan Eropah percuma disajikan pada setiap hari dari 6:30 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 78 bilik berhawa dingin yang menampilkan dapur dengan peti sejuk/penyejuk beku saiz penuh dan ketuhar gelombang mikro. Televisyen skrin rata dengan program kabel menawarkan anda hiburan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi meja dan pembancuh kopi/teh, manakala pengemasan disediakan setiap hari.

Lokasi yang baik, hanya di sebelah berkelajuan tinggi, terdapat banyak restoran dan pasar raya di sekitar. Perkhidmatan ini sangat mengalu-alukan.

The manager here is amazing. Her name is Alex. She goes above and beyond. She does her job but at the same time greets you with a smile. If you need anything she doesn’t make you feel like you are bothering her. The rooms are clean. The room has full size toiletries. Dove. Full size hand soap and body lotion at the sink. Full size shampoo, conditioner and body wash ash in the shower. It was easy to get towels. We enjoyed the free breakfast.

The difference a day made! I have only positive things to say about my experience at this hotel. Check-in was welcoming and informative. Without prompting, I received a detailed orientation to the site and its amenities, and was encouraged to use them. The commitment to providing outstanding customer service at the Courtyard by Marriott Erie Ambassador Conference Center extends beyond the front desk. Literally every employee I encountered was helpful, gracious, or attentive. For example, one employee gave me recommended two local grocery stores. This morning's breakfast was bountiful and tasty. By contrast, yesterday's breakfast at the Home2 Suites Erie was basic and blah -- breakfast bowls heated by a lamp, plain bagels, and cereal with milk. No yogurt. Mainly for work, I spend approximately 60 nights per year at hotels. I recognize that hospitality is largely performative. Even if hotel employees are in a bad mood, they tend to meet the expectation to smile and provide useful information. My stay at the Courtyard by Marriott Erie Ambassador Conference Center was flawless. This was a sharp contrast to my previous night's stay at the Home2 Suites in Erie. Unlike at the Courtyard by Marriott Erie Ambassador Conference Center, where my stay was very pleasant, there were zero smiles at the Home2 Suites in Erie. At the Home2 Suites, I was not greeted by name, even after I introduced myself to three employees -- front desk; front desk manager; manager on duty. When I tried to ask questions about the location of the elevators and when breakfast was offered, the front desk manager stopped emptying the trash to butt in the conversation and threaten to cancel my reservation. I obtained that information from the manager on duty, but only after she looked it up. My room at the Courtyard by Marriott Erie Ambassador Conference Center was clean and comfortable. All the expected amenities were present. Nothing was untidy. By contrast, my room at the Home2 Suites by Erie was clean-ish. There was no lotion in the bathroom. There was no hair conditioner in the bathroom. In the shower, I noticed a VERY dirt place where one might place a bar of soap. While showering, I discovered that there was NO shower gel in the wall-hung dispenser. When I removed its cover, I confirmed the dispense was bone dry. Yet another letdown by the Home2 Suites by Erie. I mean, essentially an employee has to *never* check the dispenser for it to be empty. I had high hopes that my next stay at the Home2 Suites, for which I had pre-paid would be more pleasant. I confirmed my reservation with Hilton Honors on 5-31-23 and 6-1-23. I used the Hilton app to select my room and check-in on 6-1-23. As I approached the front desk at 3 p.m. to get my card keys, I saw the side profile of the front desk manager from the day before. She dashed into the office, closed the door, and canceled my reservation at 3:02 p.m. In my experience, that is an all-time low in customer service by a hotel employ

It's an older building but has all those little extras that are so important for people that aren't staying for vacation purposes. I can't express how having a fridge and microwave when staying in a motel are essential more than you realize until you stay somewhere that doesn't offer those extras. Also they provide coffee maker, ice bucket, blow dryer, shampoo and conditioner, soap, and continental breakfast.

Came with family...customer service was great. Room was clean and breakfast was great. Really enjoyed our stay. Staff was very accommodating. Pool was clean and staff was helpful when asking for places around to eat.

Place was clean, room was huge bed was comfortable. I asked if I could get wash clothes for 2 days and never received them. Food was ok.

Dengan penginapan di La Quinta Inn & Suites by Wyndham Erie di Erie, anda akan berada dalam lingkungan 5 minit memandu dari Presque Isle Downs and Casino dan Splash Lagoon. Hotel ini berada 6.8 km dari Pusat Beli-belah Millcreek dan 9.8 km dari Pusat Konvensyen Bayfront.Gunakan peluang rekreasi seperti kolam renang tertutup atau kemudahan lain yang termasuk akses Internet wayarles percuma dan televisyen di ruang bersama.Dapatkan sesuatu untuk dimakan di bar/deli snek yang disediakan untuk tetamu La Quinta Inn & Suites by Wyndham Erie. Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 9:00.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, pusat perniagaan 24 jam dan daftar masuk ekspres. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 70 bilik tamu yang menampilkan peti sejuk dan televisyen skrin rata. Katil tilam berlapik anda disediakan dengan peralatan tempat tidur premium. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan digital disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan bidet.