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Terokai Ulasan Tetamu Hotel di Sun City

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Bush Bungalows at Sun City Resort
3.7/54 Ulasan
Bush Bungalows is a great unspoiled gem with in the Sun City resort. Large Thatch Chalet close to the entrance of Sun City. This is not your normal hotel room, more like a bush experience combined with all the benefits of the Sun City Resort. Chalets are large, clean and more than exceptionable. Atmosphere is more relaxed compared to the rest of Sun City Resort hotels. I am a regular visitor to Sun City Resort and this was our third stay this year at Bush Bungalows, our 10th visit this year to Sun City Resort and the 2nd weekend in a row that we visited Sun City. Regrettably this time it was our worst stay ever and clearly the management of Sun City Resort do not care for these Chalets: 1. Check-in what a disaster then we stay in this Bungalow then in that Bungalow and then when we arrived at the Bungalow they booked us into, it was the wrong room and we had to wait almost 45 min for new Bungalows key card.. 2. Air cons not working properly had to get maintenance to clean filters before it worked and according to them they last serviced the units more than 3 months back and they recommended to management to service units more regular as result of construction work in the area but management ignored this request. 3. Show head was broken, when maintenance come to repair Hotel management wanted them to remove broken shower head and replace it with one in another room. But I refuse how can management rectify this and I forced them to go get a new shower head and replace broken one with a new shower head. 4. Water was leaking threw underneath the glass partition in our chalet it was so bad that I slipped and injured myself, did report this and even wrote several email. but up to date no response or apology from Sun International. 5 They advertise in the welcome book in your room that a complimentary shuttle is available, but when you phone for this you are told to find your own transport. Bush Bungalows is a perfect place, just a great pity that Senior Management and Hotel management do not care for this beautiful place.

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