Hotel berhampiran Priestman Building, Sunderland

Stayed at The Grand Hotel for 3 nights with breakfast. Only a short bus ride or car ride away from Sunderland train station and easy to find as it’s on the beach front with walking distance to restaurants and cafes and amusement arcades. There is also a Morrisons which is only a 5 min walk from the hotel. The staff are very helpful and friendly, the hotel is very clean with everything you need in your room from ironing board trouser press iron hairdryer tea and coffee kettle a safe phones and a huge tv. There is also a gym a large swimming pool and sauna and steam room and a jacuzzi hot tub. Loved my stay here and I will defo be back! Soon I hope 😃😃

Stayed here for 2 nights and it was an amazing hotel , very clean , great staff and beautiful rooms . There is a thia restaurant attached to the hotel and their food was outstanding and the service was high quality . There was also a bar serving pub classics too and was very reasonably priced. I would defo stay here again and visit the restaurant as its a hidden little gem of a place.

The drive up to the castle was was fantastic as the view of the castle looked stunning. The entrance to the court yard for parking was quaint and inviting. The look of the court yard looking at all the out buildings looked inviting and very well presented. The “stocks” make for great entertainment The entrance to the reception is like looking for the secret door but the plaque at the side with history information explains why and is interesting to read. Inside the reception is is quite dark but this for me added to the ambience of the place. The staff where welcoming, polite and explained the hotel set up. We stayed in one of the room in the courtyard which was beautiful. Very nicely decorated and good value for money. The room was cozy. We’d booked to have a meal in the Knights Restaurant and we had pre drinks in the bar first The walk to the restaurant through the corridor into the central courtyard was very different yet beautiful. It’s so old and it was nice to see it was decorated and kept within “keeping” The bar again was inviting and cosy and it was great to see that the drinks and wine list was very reasonably priced. So often places know you are a target audience and inflate the prices ridiculously however in our opinion the castle had not done this. There was a good choice of cocktails and the “smoked” cocktails added that something a little bit different and we didn’t mind paying a few pounds more for the “quirkiness”. Again the staff where very professional, friendly and well presented. The walk from the bar/lounge area to the Knights Restaurant was stunning through the corridors of the castle and past a lovely looking staircase and when we walked into the restaurant I was overwhelmed as it was stunning and not what I was expecting. The arched ceiling, the lighting, the privacy of how the tables where set out we felt was very nice. We thought it all created a romantic setting. It was very secluded but included. The menu choice was good and the food was beautiful. The service was great too and again the staff were very professional, polite and very well presented. The prices on the menu varied so I would say they’d catered fo most people’s budget and it was your own choice on how much you spend Our nights sleep was comfortable and the walk back from the restaurant to the courtyard was well lit but again in keeping with been in a castle environment. Great use of mood lighting. My husband even went into the stocks on the was home (🤣) Breakfast the next morning again did not disappoint. The selection was fantastic and plenty of food to choice from Overall we can can not fault our experience. It was a lively venue with great facilities and very well presented. The staff where Courteous, polite, friendly and very well presented. I would recommend this as a place to go and stay. We must go back so we can stay in one of the castle rooms as I am sure they would be as good and maybe even more “quirkier” than the courtyard rooms which were very nice.

I organised a stay here for 19 people, from start to finish staff were extremely helpful with all matters. The rooms were perfect and better than what you’d expect from a hostel. We weren’t bothered by staff although having a large group of boys there for a stag do. Any queries we had throughout the weekend were answered by staff mostly Jade who was excellent with us all weekend not only helping us with advice about Newcastle and booking taxis but also having a laugh at the same time. I’d struggle to book somewhere else when I return to Newcastle.

It's a good price for where th hotel is it's nice and close to everything! But the restaurant inside th hotel has actually shut down and we didn't no this until we actually went to get food which was abit annoying! The staff were ok but not as friendly and nice as other hotels I have been to. I am diabetic and my blood sugar was dropping we tried to ask for help but they weren't to fussed thankfully there was a vending machine

A friend who was also staying at the hotel had an accident away from the hotel. He tripped over a paving kerb cutting his head. The reception staff were very helpful in cleaning the cut and supplying plasters.