Hotel berhampiran KRI Dewa Ruci di Surabaya

Good location. The room was clean and spacious, overlooking the city centre. Hotel staffs are friendly, easy going and courteous. Morning breakfast was awesome, lots of local cuisines. It takes less than 10 minutes drive to Gubeng train station.

Great place I enjoyed my stay here. Room was great very comfortable. Location ok.

BILIK: Biliknya baik-baik saja, seperti yang digambar. AC Sejuk. Semasa memasuki bilik yang ditempah, 2 botol air mineral bersaiz sederhana disediakan, sayangnya satu lagi tinggal setengah, dan satu lagi masih ditutup. Keadaan tilam juga tidak kemas. BILIK: Ketika memasuki bilik mandi, ada bekas sabun bar di wastafel, tong sampah di bilik mandi juga mempunyai sisa tisu yang belum dibuang. # Pada masa akan datang, mungkin ada lebih banyak perhatian.

Stay 1 night at Mercure Manyar Surabaya, here under are the experiences 1. Fast cek in and warm welcome by Mr. Umar MOD, got #507 & 505 2. Room set up - nice environment, love euro pillow 3. Amenities is okay 4. Install with Smart TV 5. Warm staff 6. Room wifi is good¹ Things need improvement 1. Coridor the way to room is not so bright 2. Towel - thats time to replace 3. No bottle (Aqua?) Set up, seems apply green concept ? 4. Simple breakfast & small car park Who love Surabaya, it is recommended to stay at Mercure Manyar

the hotel was nice, in a good location in the center of the city. breakfast was very good, with multiple choices from local to international. the room overall was okay, clean and the bed was very comfortable, but the sound proof was terrible, in the night it was difficult to sleep as from the nearby mosque came out the song another thing, the windows don't have the possibility to open even for a little to change the air

Bersih... Mungkin hrs ditambah ada gelas dan sendok utk buat minum hangat. Dispenser lantai 2 dong biar g hrs naik turun

Always wanted to stay in here since the previous building was my teachers' place 😆 The hotel looks great, and it's comfy inside. Need more air circulation tho, I booked the most affordable one but it shouldn't be the reason for less air circulation 🤍

Nestled in an enviable location, this hotel has rightfully earned its popularity among locals. Upon arrival, we were greeted by a team of amiable staff who extended a warm welcome. The breakfast buffet was exceptional, and we highly recommend trying the in-house nasi goreng. The spacious rooms, while lacking in some amenities, were otherwise comfortable. However, we did notice a slight odor of dampness and dust that was slightly unpleasant. One minor quibble we had was with the lighting - the dimming lights were not strong enough to provide sufficient illumination, especially after sunset. Additionally, we were disappointed to find only one pair of slippers provided in the room despite booking for two guests in each of our two rooms. Was this a cost-cutting measure? Our biggest issue arose when we arranged for the hotel's car service to take us to the airport upon departure. The driver first dropped off our parents at the domestic terminal, but it wasn't until later that he informed us of an additional charge to take us to the international terminal - despite the short distance between them. We had already paid a premium for the hotel's chartered car service, and it was disappointing that the driver did not disclose this additional charge upfront. While we understand the importance of profit margins, we believe it's essential to prioritize transparency and honesty with guests. Overall, this hotel was a decent choice for the price we paid. Despite the minor drawbacks, we enjoyed our stay and appreciated the friendly staff and excellent breakfast.

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Nice place to stay.Home away from home.Very nice staff and tasty and variety of dishes in the breakfast menu. I have to specially thank two women receptionists who helped me to visit a dentist ( since I developed tooth ache) The staff is kind & generous. I wish this hotel management and staff / employees a good health & prosperity.