Hotel berhampiran Supermal Pakuwon Indah, Surabaya

Review for Four Points by Sheraton Surabaya, Pakuwon Indah Four Points by Sheraton Surabaya, Pakuwon Indah, is an exceptional choice for both business and leisure travelers seeking a comfortable and upscale stay in Surabaya. Conveniently located adjacent to the Pakuwon Mall, the largest shopping mall in Indonesia, the hotel offers direct access to a variety of dining, shopping, and entertainment options. The rooms are modern, spacious, and well-designed, featuring comfortable beds, sleek furnishings, and thoughtful amenities such as high-speed Wi-Fi, a smart TV, and a well-equipped workspace. The bathrooms are equally impressive, offering premium toiletries and rain showers. The hotel’s dining options are noteworthy, with Lime Restaurant serving a delightful variety of local and international dishes. The breakfast buffet, in particular, stands out for its extensive selection and quality. Guests can also enjoy the hotel’s excellent recreational facilities, including a well-maintained swimming pool and a fitness center. The staff are warm, professional, and attentive, ensuring a seamless experience from check-in to check-out. Overall, Four Points by Sheraton Surabaya, Pakuwon Indah, offers great value for a four-star property. With its strategic location, top-notch facilities, and exceptional service, it is a fantastic choice for anyone visiting Surabaya. Rating: 4.5/5

Excellent service I would recommend pax to choose The Westin for the service and quality. Food and service at club lounge was amazing, the staff are so well trained with politeness and respect. We had a perfect stay.

Salah satu hotel baharu 5 bintang terbaik dan harga mampu milik di Surabaya... terletak dengan baik, tepat di seberang pusat beli-belah terbesar di Surabaya Pakuwon Mall dengan perkhidmatan ulang-alik percuma hotel , dan berhampiran kami boleh menemui McD dan beberapa penyewa makanan. Diterima dengan mesra oleh pegawai perhubungan tetamu Riri, dan mereka memberi saya kek mini selamat datang di bilik saya dan pemandangan bandar terbaik di tingkat tinggi Bilik ini selesa, dengan katil dan kemudahan baharu, dan terdapat 2 guling unik yang pernah saya lihat. Kolam renang di tingkat 17 dengan pemandangan yang menakjubkan, tiada gim tetapi kami boleh mengakses gim Roca public dengan perkhidmatan ulang-alik hotel.... Sarapan yang lazat tetapi ruang kawasan sarapan terlalu kecil. Akan mempertimbangkan untuk staycation di sini lagi. Terima kasih

Ascott waterpalace hotel lobby is located in front of PTC west lobby. I entered the wrong lobby, apartment lobby so need to turn around. After taking the parking ticket, I parked my car near lobby and started started the check-in process. The check-in process takes about 30 minutes because it explains many rules that must be obeyed and the procedure for replacing the parking ticket with a parking card after check-in and replacing the parking card with a parking ticket at check out. Fortunately, the check-in process was carried out in a sitting position with a comfortable and soft chair. The hotel lobby is on the left while the apartments are on the right. The interior and furniture are still very well maintained and good even though the corridor leading to the room feels stuffy and hot. Executive rooms have kitchen facilities, living room, dining table, bedroom and bathroom. Cooking utensils and cutlery are very complete. Microwaves, electric stoves, sinks, dispensers, kettles, pans, plates, glasses, spoons, forks, soup bowls, and washing machines are all complete and functioning properly. The room is really suitable for gatherings event and cooking together. There are 2 TV's in the living room and bedroom. Wifi and TV service is also very good. Amazingly, I paid close attention to the cleanliness in my room, with a large room size, I didn't find any dirty or stained parts at all. The bathroom is equipped with a bath and shower. Amenities are produced by Budi Jaya Amenities which contain 100 ml (normally only 30-40 ml). the sachet uses brand twinnings. The public facilities are top-notch and very complete, starting from a clean kids club, a special hotel pool complete with a gazebo even though the pool size is not too big, a business center, a gym with a life fitness brand and complete equipment (although a bit dark), and there are 4 pools available integrated with apartment facilities (1 pool is being renovated, rotating pool, kids pool, and standard pool). I think they should improve the breakfast quality, taste are pretty below the standard and the food variants are also very minimalist. Even though coffee uses a coffee machine, there is only black coffee. Others are pudding, cake, cereal, juice (orange and kiwi). Sausage, vegetables, noodles, fried rice, chicken, fruit slices, soup, porridge, omelette. I've only tried a bit of everything and have no interest in adding more. On the other hand, the lack of breakfast is very reasonable because the price difference between breakfast and room only is only Rp. 40.000,00

Lokasi strategis terletak di pusat Surabaya barat. Dekat UNESA lidah wetan

Semuanya sedap, sarapan juga ada banyak variasi. Semua kakitangan ramah, saya sangat suka di sini. Terima kasih.

We were assigned to a smoking room but can't change due to fully booked hotel. The staffs were trying hard to clear the air and sanitize the room. They were truly helpful and prioritize their guest's needs.

My 2nd time staying here and always satisfied with the warm service!! The receptionist was really helpful and nice. I love their modern and clean look, the room is super spacious! If your’re a breakfast buffet lover you must love their breakfast! 😍 Definitely worth ittt

Ein Traum von einem Hotel! Die Zimmer sind geräumig, mit grandioser Aussicht. Vor allem die wohl saubersten Zimmer aller bisher in Indonesien besuchten Hotels. Alleine dafür hat das Hotel einen goldenen Preis verdient! Aber auch das Bad ist schön geräumig, sogar mit Badewanne und Dusche. Im Hotel ist für alles gesorgt: Mehrere sehr leckere Restaurants (wir waren im japanischen Restaurant und haben das Abendbuffet im anderen Restaurant probiert, beides sehr sehr lecker und qualitativ hochwertig). Zum Frühstück wurden sehr gute Gerichte angeboten, mit großer Auswahl, nur leider sehr viele Leute und wenige verfügbare Plätze. Der Pool war super und der Bademeister aus Malukan sehr freundlich und er spielte sogar Musik aus Papua! Das Personal überhaupt im Hotel war sehr freundlich, hilfsbereit, immer verfügbar und zuvorkommend. Wir waren wirklich rundum begeistert. Erholung garantiert! Sehr gerne beim nächsten Mal in Surabaya wieder!!!