Hotel berhampiran Q1 Skypoint Observation Deck, Surfers Paradise

Great location. Very clean and had everything I needed. Lovely balcony. Very relaxing and quiet but close to everything. It had a lovely energy and I could have quote happily stayed longer. Short walk across the bridge to supermarket and restaurants. Loved it.

I booked an ensuite room a few months ago in this place and we were supposed to check in on 26/12. that didn’t happen because of covid so we went later on 28/12 (our booking was from 26/12 to 29/12). we called a hundred times to make sure they didn’t put anyone in our room as we were going to arrive there a few days later. when we got there, the guy on the reception gave us the key to our room and we realized someone was there cause there were bags in the room. after that, the same guy said these people were not supposed to be there and also said they were fully booked and he was going to talk to the manager. then, the manager came to us and said the room was double booked and they were really sorry, only thing they could do was give as a refund. I quickly checked on booking.com if there was a room for that night in Surfers Paradise and all the places were double or even triple the price we were supposed to pay on Backpackers in Paradise. so I started arguing with the manager cause only a refund was not enough, we had booked the room months before that and they simply come to us saying there was nothing they could do, really annoying and disrespectful. good thing was the blonde lady at the reception that came up with an idea to call someone that was supposed to check in the night before asking if they would come so we stayed there for the night (in a room completely different than the one we booked in the first place). we asked for a refund and they agreed. They gave us a refund on 03/01 and on 26/02 they charged $270 from my account without my permission. after calling booking.com a hundred times, we still haven’t got the money back cause they say the hostel don’t authorize the refund. this is really serious. we stayed there in december, then in february they charge money from my bank account and now they don’t wanna give him the money back. besides all that, terrible place to stay. bad management and dirty rooms

Booked at Tiki appartments for a family holiday and proposal. We booked the one bedroom apartment with a sofa bed as we had 4 of us staying. Apon arrival we expected a fresh and clean room with two beds set up for the 4 of us. Unfortunately it was NOT. We found that the sofa bed was still set up as a couch and no bedding to be found. We also noticed how dirty the room was from hand prints and splatter marks on all the mirrors to mold and dirt on on the floors, walls and bath. Also dead moths lying around on window seals. (Photos attached) After our 2nd night staying, we hadn’t received a room clean. We asked at reception and was told that they only service the rooms if we request it. We requested a clean for the next day but apon arrival the next evening found the room as we had left it. After another attempt of requesting a room sevice the next day we got one. From the 3rd - 6th day of staying 2 of us got quite sick and unfortunately put it down to how unhygienic the rooms were. - Hair dryer was faulty and didn’t work. - Fans only worked on the highest settings. - TV’s didn’t work. ( fixed after someone looked at it.) - Brocken switches everywhere. - Everything was dirty and sticky. -Views gorgeous. - Location perfect. -Pool & Spa perfect. This hotel needs a priority overhaul with maintenance and housekeeping to lift there game. If it wasn’t for the amazing night receptionist Sharna that did everything in her power to make our stay the best possible we would have gone elsewhere. Higher management please fix theses problems, all the reviews are the same over and over again.

頂級地段，去哪兒都方便！我的房間朝西，主要看湖景，絕美！海景從陽台探出頭也能看到。沒有瘋狂海風的侵擾，可以在陽台上悠閑玩耍享受！雖然房間設備比較陳舊但很乾凈；提供的用品也比較少，但也夠用了。 必須吐槽一下的是，度假勝地海景海岸，附近都是酒吧，年輕人玩瘋了，半夜三更在樓下狂歡，尤其是周末，基本是徹夜尖叫……我用了耳塞，都很難入睡。酒店窗戶的隔音效果太差太差了。

Good value hotel near cavil avenue which is the centre of Surfers Paradise. The room is a bit dated but still clean. Nice hinterland view from the balcony.

The room was very pleasant, it was cozy and clean. The hotel team has always been friendly, patient and helpful. That impressed me the most. We spent 5 nights here on holiday and I must say that everything was excellent. The location of the hotel is quite close to my destination as well as some other business centers in the city. As for the room, it’s very clean and super huge, it is excellent and surprisingly comfortable. I would definitely recommend this hotel to others having a holiday. This hotel suit those a family trip.