Hotel berhampiran San Antonio Beach, Surigao Del Sur

Staffs are very friendly

One of my favorite travel stories took place here at the Almont Hotel. First a little description of the setting - the hotel is situated on a typical Spanish style town square with an old colonial Catholic church and a central small park with a bandstand and small kiosk businesses around the square. For the second time I was stranded in Butuan, this time due to a delayed flight from Manila arriving close to midnight causing me to spend the night there before continuing on the next day. Remembering my pleasant previous stay at the Almont, I checked in there a little after midnight into a pleasant second floor room. I had just fallen asleep when I felt someone shaking my bed! I woke up but there was nobody there! Ghosts? No. an earthquake! I had experienced earthquakes before so jumped out of bed grabbed a sheet, wrapped it around myself and headed out of the room and down the stairs and into the street joining the other hotel guests who were similarly wrapped in sheets and bedclothes all excitedly milling about while the ground was still shaking.! Suddenly all the power in Butuan went out and with it all the lights as well! It was a starless, moonless night and the square was pitch black and several screams and louder talking arose when suddenly a bright white cross appeared in the sky! I'm sure that everyone fell to their knees in prayer, certain that the end of the world was at hand and this was the Rapture. We were going to meet our maker! Gradually a few generators came to life - the first being the one in the church which was responsible for lighting the cross at the top of the steeple. We were all saved! And given a second chance to atone for our sins! I hope you enjoyed the story as much as I enjoy retelling it again and again! BTW Butuan as well as much of the Philippines is no stranger to earthquakes with many small tremors every year. But the Almont was completely undamaged and I will feel safe there the next time I stay there!

The Grand Palace Hotel was a real let-down, starting with not living up to what they say. They claim to provide tea & coffee in the rooms, but there's no tea. Their web site says they have an airport shuttle, but they don't. Breakfast was disappointing too. Only 2 juices. Luckily one was usually pineapple. As well as the usual lukewarm breakfast items, they had some random cakes that were as bland as cardboard. Fortunately, you can walk through the Annex, cross the road and a few metres to your right is a bakery that sells doughnuts for 6 pesos that are vastly better. The hotel has guards with assault weapons and dogs. Seems pretty ridiculous and unsafe. Also the dogs spend most of their time living in cages alone next to the swimming pool. I had two bookings here, the first in a big king room. (They call it a ”matrimonial” room!) The WiFi mostly didn't work. It's totally inadequate for the number of people who use it, especially if a big business group comes in for a conference during the day. (The DHCP server just runs out of addresses and you can't connect until someone else disconnects.) Even when it connected, it wasn't very fast. One other issue I had was the appearance of cockroaches every so often. The small single room was a vast improvement, as well as being half the price. While the single rooms have no windows, they have two massive advantages. Firstly, fast WiFi that works. The single rooms are in a hall behind the reception area and have their own access point that works brilliantly and isn't overloaded. Secondly, the small room doesn't have so many places for roaches to hide. I didn't see a single insect intruder. Note for those who might be confused by this site: The information and reviews on this page are for the Butuan Grand Palace Hotel. There is also an Annex. Tripadvisor currently has the headings swapped.

Very nice experience booking hotel using trip.com. Very nice and clean hotel also my family love it

The place was beautiful and serene. We had a small issue regarding our dinner from the restaurant, but the staff were so kind and considerate that they made a huge effort to make it up to us. From missing an ordered food item to being given a free meal, that was a huge come back. We went from disappointed to being happy in the end. That pizza was delicious! Highly recommended.

Aside for the accidental double booking that was not reversed by trip com , pretty good affordable hotel . The aircon is new and not noisy which is rare . Hinatuan is an interesting town to stay at for sure .