Hotel berhampiran Sutton Park National Nature Reserve, Sutton Coldfield

Perfect stay when coming to see Chris brown everything you need in a spacious room with fab views of the city comfy bed and lovely hot powerful shower will definitely be staying again 🥰 also so so close to the bill ring

Best Hotel ever ,reasonable price ,great people great services,staff is so friendly ,breakfast also yummy..Rooms are so clean ,i had great time there.

I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.

Despite everything was clean and spot on, the hotel has these group of Asian Men who seem to not stay in the hotel but pay to use the pool, jacuzzi etc Those men are disgusting! They would stay and not leave for other people to use the jacuzzi/sauna while speaking very loud and staring at other people! One of them was peeling his feet in the pool and washing it off with the water in the jacuzzi. At a point the water in the Jacuzzi turned green! It was disgusting! I spoke to the receptionist who was able to do NOTHING about it. The staff member at the pool facilities called Ane-Marie was confrontational, rude and lack communication skills. Her attitude was so bad and was talking to people like she was a nursery teacher. The cleaner took my food in the room and when I asked they said it had been thrown away! It was a peri peri takeaway work over £40!. The receptionist was able to ask the chef to make us wraps if not me and my children would have starved through the night!. It was a wasteful 3 days stay! The breakfast was ok but the dining furnitures are old and outdated for that kind of hotel! The gentlemen at the reception were lovely and very helpful, the chef was amazing! Another lady was an Angel called Marita. If there is a game going on, Dont bother going out! The traffic is a living hell! As they also Park in the hotel car park. Overall i will not stay again.

We booked this hotel last minute after having to make changes to our trip to the NEC. Not fancying a glamping pod, we booked a room and were allocated the honeymoon suite. The hotel was very clean throughout and you could smell the cleaning products as soon as you walked in, indicating the cleaners had been in doing a thorough job. Staff were lovely and friendly and let us check in an hour early as the room was ready when we arrived at 2pm. Free parking is provided and I could see my car from the window of our room. The location is good and site was nice and quiet, despite having an events centre next door. There isn’t much within walking distance however there’s a bar and restaurant on site to cater for your needs. There’s also free wifi however our mobile signals were absolutely fine so we had no reason to make use of it on this occasion. Jacuzzi in the room was a nice touch and big enough to fit two people in. Was delighted to find out that a complimentary breakfast was included the following morning, and not too early either, starting at 9am. Sunday check out at 11am was ideal without us having to rush. As pleasant as the hotel is, it needs a fair bit of work. It’s very dated and tired looking. It’s creaky and old and is in need of a bit of a restoration, more than just a lick of paint here and there. The walls are paper thin, as I was lying in bed I could hear the person in the next room using the toilet - I won’t get graphic but let me just say I could hear everything as though I was in the room with them. One of the windows in our room wouldn’t shut at all, which wasn’t a massive issue as the weather wasn’t too bad, but during colder months this would’ve been impossible to sleep through. The old wooden frames were warped and you couldn’t even put it on the latch as the metal lever had snapped. There was no hot water for the shower so we were forced to take a cool shower. Not the end of the world but a bit inconvenient. My wife also pointed out that there was nowhere for her to get ready and do her makeup. The room is more than big enough to fit a dressing table in and this would’ve saved her sitting on the floor in front of the mirror to do her hair and makeup. It’s also pricey compared to local competitors. Breakfast was okay but lacking a few basics - no hash brown or black pudding. It would also benefit from a variety of options such as fresh fruit and yogurt. On the whole it was a nice experience but I’d only stay here again if I couldn’t get in anywhere else OR if it was modernised and updated throughout.

I was there on a Sunday night recently, the first stay in this particular Holiday Inn for several years, and it was just as good as in the past. I arrived early, and the staff were kind enough to let me check in before 3.00. The room was clean, quiet, and had everything I could possibly require for an overnight stay. The breakfast (included in the charge) was excellent, and all the staff were friendly and helpful. Can't really find fault with anything! Plenty of free parking, too, and easy access to major roads and cities. Excellent value.

easyHotel was in a nice location and less than 5-minute walk from the train station if you exit Birmingham New Street.We was welcomed by Eliza at reception, and she was lovely and polite. Made us feel very welcome and really helped us with other things. Our room was clean, and the layout was quite nice compared to other holiday inns.

The cleaning staff and canteen staff are very helpful and welcoming. The location is beautiful but too loud music opposite the hotel over the weekend , we really can’t sleep till 2am.

It’s not that bad, I definitely think some of the other reviews are harsh. If I could give a 3.5 I would. As it’s definitely better than average but not quite as good as very good. Stayed for one night and yes it does look a bit tired. It just needs a little refurbishment. But the room was decent the bed reasonably comfortable and cleanliness well a little more attention and it would be perfect. The breakfast was ok not the best but certainly not the worst. The only thing watch the yoghurts as they were 2 days out of date. But yes to sum up one night maybe two a fine stay any longer then yes maybe look elsewhere.

There were no towels despite me having a booking for six people, and only one toilet roll but after asking I did get everything I needed. Also there’s no point checking in online as it’s still a very long wait at reception. Car park is pretty much non existent but overall I’m happy with my stay.