Novotel Suzhou Huanxiu Lake (Opening September 2023)

Ulasan Novotel Suzhou Huanxiu Lake (Opening September 2023)

Novotel Suzhou Huanxiu Lake (Opening September 2023)

No 45 Jin Yu Road, Xiangcheng District, Xiangcheng District, Suzhou, Jiangsu, 215137, ChinaLihat Butiran Hotel
Novotel Suzhou Huanxiu Lake (Opening September 2023)
Novotel Suzhou Huanxiu Lake (Opening September 2023)Novotel Suzhou Huanxiu Lake (Opening September 2023)Novotel Suzhou Huanxiu Lake (Opening September 2023)
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

9.8/10
Perfect
1447 ulasan
Ulasan yang disahkan
Location9.7
Amenities9.8
Service9.8
Cleanliness9.8
Tapis mengikut:
Susun mengikut:
All reviews(1447)
Positive reviews(1446)
Reviews with photos/video(213)
Delicious breakfast(212)
Friendly front desk staff(212)
Large rooms(141)
Would stay again(71)
Perfect for business trips(63)
Excellent room layout(27)
Garden view(12)
Nice bathtub(11)
Negative reviews(1)
Guest User
Superior Queen Room
Daftar masuk pada Apr 2025
Business traveler
10 ulasan
10/10
Outstanding
Disiarkan pada 17 Mei 2025
I was stay for 3 days nice place no anything near by walk in evening
Jawapan daripada Pihak Penginapan: Dear distinguished guest, thank you for your love and support for our hotel. We will create a comfortable and warm home away from home for you with more enthusiasm and more professional service. Our staff will provide you with more attentive service to meet your personalized needs; solve various problems for you with more patience; and make your journey more enjoyable with more enthusiastic help. We will continue to improve the quality of our service and make full preparations for your next stay. I wish you all the best, peace and happiness!
Guest User
Deluxe Queen Room
Daftar masuk pada Mac 2025
Traveling with friends
7 ulasan
8.0/10
Very Good
Disiarkan pada 27 Mei 2025
The hotel is away from the major attractions, but if you’re driving it would not be a problem. The staff are nice and friendly and free upgrade offered for suite with a double bed. Our friends (couple) enjoyed the free upgrade, but my friend and I preferred a twin bed room, so no upgrade could be arranged. The room is clean and tidy and the hotel is new built. So we did enjoy the stay there.
Jawapan daripada Pihak Penginapan: 尊敬的客人，您好！非常感謝您對蘇州環秀湖諾富特酒店的認可。我們會繼續努力，為您提供更加優質的服務，讓您在這裏感受到家的温暖。我們的員工會以更加細心的服務，關注您的每一個需求；以更加耐心的態度，解答您的每一個問題；以更加熱心的幫助，為您提供更多的便利。我們會不斷提升服務品質，為您的下一次入住帶來更多的驚喜。祝您生活愉快，事業輝煌！
Guest User
Deluxe Twin Room
Daftar masuk pada Apr 2025
Family
5 ulasan
10/10
Outstanding
Disiarkan pada 3 Mei 2025
Overall，it's a pleasant stay。Staffs are very professional and hotels are relatively new.
Jawapan daripada Pihak Penginapan: 您的每一次選擇，諾富特都將用心呵護，傾心相伴！
Indralim
Superior Queen Room
Daftar masuk pada Dis 2024
Business traveler
6 ulasan
10/10
Outstanding
Disiarkan pada 23 Jan 2025
Spacious Room and NICE HOTEL Easier Check out by Automatic Machine within check out earlier moring
Jawapan daripada Pihak Penginapan: 親愛的貴賓，非常感謝您選擇入住我們的酒店。我們會以更加優質的服務，回報您的信任和支持。在蘇州環秀湖諾富特酒店，我們注重每一個細節，努力為您提供舒適的住宿環境。我們的員工會以細心的服務滿足您的需求，以耐心的態度傾聽您的意見，以熱心的幫助解決您的問題。我們會不斷努力，為您的下一次入住創造更加美好的回憶。祝您一切如意，平安健康！
Guest User
Deluxe Twin Room
Daftar masuk pada Apr 2025
Family
4 ulasan
9.5/10
Amazing
Disiarkan pada 3 Jun 2025
Good service from the staff Clean and have a good stay
Jawapan daripada Pihak Penginapan: 相識是最珍貴的緣分，思戀是最美的心情，牽掛是最真摯的心動，問候是最動聽的語言，感謝您的讚譽，期待您的入住！
mdt151
Family Suite
Daftar masuk pada Okt 2024
Business traveler
5 ulasan
8.5/10
Very Good
Disiarkan pada 27 Nov 2024
Hotel Infrastructure was amazing. However, the location was abit far from the city centre.
Jawapan daripada Pihak Penginapan: 親愛的貴賓，感謝您對我們酒店的喜愛和支持。我們會以更加飽滿的熱情和更加專業的服務，為您打造一個舒適、温馨的家外之家。我們的員工會以更加細心的服務，為您提供個性化的需求；以更加耐心的態度，為您解決各種問題；以更加熱心的幫助，讓您的旅途更加愉快。我們會不斷提升服務品質，為您的下一次入住做好充分準備。祝您一切順利，平安喜樂！
300522****
Deluxe Queen Room
Daftar masuk pada Sep 2024
Business traveler
3 ulasan
10/10
Outstanding
Disiarkan pada 22 Okt 2024
clean and good service, excellent
Jawapan daripada Pihak Penginapan: Dear distinguished guest, thank you very much for your love and support for Novotel Suzhou Huanxiu Lake. We have always aimed to improve service quality and strive to make every guest return satisfied. In the hotel, you can feel the enthusiasm and professionalism of our staff. They use attentive service to create a comfortable living environment for you, answer your questions with patience, and make your journey smoother with enthusiastic help. We will continue to work hard to bring you more surprises during your next stay. I wish you all the best and happiness!
M615224****
Superior Queen Room
Daftar masuk pada Feb 2025
Solo traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 23 Mac 2025
satisfaction
Jawapan daripada Pihak Penginapan: 您好，貴賓！感謝您對我們蘇州環秀湖諾富特酒店的認可。我們深知，服務品質是酒店的生命線，我們會一直努力提升服務品質，為您提供更好的住宿體驗。我們的員工會以細心、耐心、熱心的態度，為您提供全方位的服務。從您預訂房間的那一刻起，我們就會為您做好一切準備，讓您的入住更加順利。酒店的發展離不開您的支持，我們會繼續努力，為您打造更加完美的酒店。祝您生活幸福，天天開心！
4owi4yREgN
Deluxe Twin Room
Daftar masuk pada Nov 2024
Business traveler
3 ulasan
10/10
Outstanding
Disiarkan pada 15 Dis 2024
very good
Jawapan daripada Pihak Penginapan: 親愛的貴賓，非常感謝您對蘇州環秀湖諾富特酒店的喜愛和支持。我們一直以提升服務品質為工作宗旨，力求讓每一位客人都能滿意而歸。在酒店裡，您可以感受到我們員工的熱情和專業。他們用細心的服務為您打造舒適的居住環境，用耐心的態度解答您的問題，用熱心的幫助讓您的旅途更加順暢。我們會繼續努力，為您的下一次入住帶來更多的驚喜。祝您一切順利，幸福美滿！
M253007****
Superior Queen Room
Daftar masuk pada Feb 2024
Other
10 ulasan
10/10
Outstanding
Disiarkan pada 29 Mac 2024
very nice
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好！感謝您對我們的認可和支持，我們深感榮幸，也很感謝您分享您的入住體驗。您對我們滿意的評價將激勵我們再接再厲，今後的工作中，我們將始終如一地為每位賓客提供優質專業的服務及温馨舒適的居住環境。衷心期待您的再次光臨，祝您生活愉快！
_WeChat279086****
Superior Queen Room
Daftar masuk pada Ogo 2025
Business traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 26 Sep 2025
Everything is good. Facilities: Very new.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Being together is fate, and walking together is happiness. We are both relieved and delighted to have your support and companionship. We will continue to work hard to provide you with better service. Your satisfaction is our unremitting pursuit!
🎀yuwen✨
Deluxe Twin Room
Daftar masuk pada Apr 2025
Family
13 ulasan
10/10
Outstanding
Disiarkan pada 11 Mei 2025
I found this hotel at first sight on Ctrip. The handsome guy at the front desk gave us a warm welcome and helped us upgrade our room. The hotel has just opened, and the facilities are complete, clean and comfortable. The lobby is spacious and bright. I especially like their buffet breakfast which is comparable to that of a five-star hotel.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 您好，貴賓！看到您的好評，我們深感自豪。我們會以更加努力的工作，為您提供更加優質的服務，讓您的每一次入住都成為難忘的經歷。蘇州環秀湖諾富特酒店一直致力於為客人提供舒適、温馨的住宿環境。我們的員工會以細心、耐心、熱心的服務，讓您感受到我們的真誠和關懷。期待您的再次到來，祝您生活幸福，永遠快樂！
320437****
Deluxe Courtyard King Room
Daftar masuk pada Apr 2025
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 6 Mei 2025
It's my first time staying here. It's pretty good. I stayed in a yellow duck theme room. The room is big and has a bathtub. The decoration is also very cute. The children like it very much. Thanks to Xiao Xu for helping to upgrade. I came early and there was no room yet. He also helped to arrange a room for me to rest first. It was very considerate. The hotel's breakfast is also very rich, a combination of Chinese and Western, and tastes very good. The fruits are all freshly cut. The barbecue on the third floor is also very delicious. It's really comfortable to sit there in the evening. The hotel also has its own parking lot, and you can charge for free. It is very suitable for self-driving. It is also close to Yangcheng Lake and you can go camping. Recommended!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guests, hello! Thank you very much for your patronage and support of Novotel Suzhou Huanxiu Lake. We are constantly striving to improve our service quality, and we are deeply pleased to see that you have experienced the relaxation and comfort of home. Your support is our driving force, and we will continue to work hard to welcome you with even more attentive, patient, and enthusiastic service. In the future, we will continue to optimize our service processes and enhance our facilities to create an even more perfect stay experience for every guest. We hope you will continue to follow us and witness our growth and progress. Once again, we wish you a happy life and all the best!
200877****
Superior Queen Room
Daftar masuk pada Apr 2025
Traveling with friends
4 ulasan
8.0/10
Very Good
Disiarkan pada 13 Mei 2025
Facilities: Four-star hotel standards Sanitation: Clean and tidy Environment: Right by the road, but we drove past it because of road repairs Service: Very friendly and friendly
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: There are some flaws, but we still have hope! Novotel will continue to move forward as always, and we'll be waiting for you along the way.
Keleba0812
Superior Twin Room
Daftar masuk pada Mac 2025
Family
87 ulasan
10/10
Outstanding
Disiarkan pada 1 Mei 2025
The hotel is very cost-effective and the service is very good. It gives people a great experience. The front desk service is very good and actively helps to introduce the direction of breakfast. The hotel also has a parking lot, which is very convenient. I will stay here again when I come to Suzhou next time!!!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, hello! We are delighted to hear your high evaluation of our hotel. We understand that only by continuously improving our service quality can we earn our guests' recognition and trust. At Novotel Suzhou Huanxiu Lake, we are committed to providing personalized service to every guest. From the attentive room design to the patient front desk staff and enthusiastic dining service, we hope you will feel our sincerity. Your support is our driving force, and we will continue to work hard to fully prepare for your next stay. We wish you a wonderful day and look forward to seeing you again!