Ulasan Echarm Hotel (Suzhou East Taihu Xinhu Square)

Strategy location, link to mall and metro. Staff is helpful and warm, providing an extra mile service to accompany us to locate our driver to Hangzhou. Delicious breakfast wide combination and variety.

Very nice hotel, great value for money. Very helpful staff, thank you!

Clean, friendly and excellent location. Especially Ms Meng Meng at the front desk is very nice and friendly. Highly recommended! 🫶

Very nice service!

The room is very spacious. It is suitable for two people. The room is very quiet. There is also Tmall Genie, a smart service. The overall service is very smart. The service at the front desk is also very good. We were served by Xiao Liu at the front desk. He also gave me an apple to eat on the day of check-in. Overall, I was very satisfied with this stay. I came to Suzhou with my classmates and booked this hotel

The hotel I chose when I came out for travel has a comfortable and quiet environment. There are shopping malls and night market stalls next to it. It is very convenient for eating, staying and traveling. I highly recommend it. Xiao Liu at the front desk has a very good service attitude. I recommend staying here

The staff is very pleasant and attentive. The room was very comfortable. (A slight unpleasant cigarette smell, however.) The view is really spoiled at the end of the day. Great value for money.

The hotel is located in Xinhu Square, close to Metro Line 4, with convenient transportation. It is convenient to go anywhere, especially to Tongli Ancient Town. Xinhu Square has shopping malls, supermarkets, restaurants, clinics, pharmacies and cinemas. It is so convenient. The room is very clean and the towels and bath towels are changed every day. The hotel provides free laundry service. Just throw the clothes into the washing machine and don't worry about it. The front desk lady will set the laundry program, dry and fold them, and send them to the room by a robot. This service is so considerate. Our group of six are very satisfied, especially thank Xiao Cao for his enthusiastic help from beginning to end. My brother's family settled in Suzhou, and they will stay here when they come to Suzhou to visit relatives in the future. Thank you.

Some time ago, I stayed at Yishang because of a business trip. I thought it was just an ordinary trip, but I didn't expect that this hotel brought me an unimaginable quality experience, which must be shared. When I arrived at the hotel, the front desk greeted me warmly, not only quickly helped me carry my luggage, but also guided me to check in. The front desk staff was extremely efficient and very friendly. They also told me about the hotel's facilities and services, which instantly eliminated my fatigue. When I entered the room, I was immediately attracted by the neat environment. The bed was clean and soft, all kinds of supplies were placed in order, and the air was filled with a faint fruity fragrance, which made people feel relaxed. The room layout is reasonable, whether it is work or rest, it is very comfortable. The smart equipment equipped is simple and convenient to operate, which greatly improves the convenience of stay. The hotel's catering is also commendable. There are a wide variety of breakfasts, from Western bread and milk to Chinese porridge and buns, and the taste is also very good. The restaurant environment is elegant, and the service staff will clean the table in time to ensure that every guest has a comfortable dining environment. The fitness center is fully equipped to meet my daily exercise needs. When I checked out, the staff took the initiative to ask about my stay experience, which touched me deeply. Yishang really thought about what the guests wanted, and showed professional and thoughtful service from the details. This unforgettable stay experience made me feel the hotel's persistent pursuit of quality. Next time I go on a business trip or travel, I will still choose this hotel, and I will recommend it to my friends around me. I believe everyone will have a good stay.

The overall stay experience was very good, the room was clean and comfortable, the transportation was convenient, there were free fruit snacks, and Xiaomei's service was also very good.

Good environment and sanitation, clean room, friendly attitude of Xiao Cao at the front desk, overall comfortable, recommended to stay!

The room is very clean and tidy, and the environment outside the window is also very pleasant. The front desk lady is also very considerate and beautiful

The hotel is very good. Free upgrade and free breakfast. The service is very good. Xiao Cao at the front desk provided great service. Parking is also very convenient. I will come here again next time. The hotel is very atmospheric. Satisfied👍

The new hotel has a good environment and service. It is less than ten minutes' walk from the subway. There are shopping malls and vegetable markets nearby. It is also close to Tongli Ancient Town. It is just a little far from the city center such as Humble Administrator's Garden and Suzhou Railway Station.