Hotel Melaka dengan Kolam Renang

The Majestic Hotel Melaka adalah hotel pertama yang kami menginap semasa perjalanan kami ke Malaysia. Sebaik tiba, kami sudah berdepan dengan masalah; kakitangan meja penyambut tetamu tidak dapat berbahasa Cina, jadi kami hanya boleh berkomunikasi menggunakan aplikasi penterjemah, yang menjadikan komunikasi agak sukar. Kelebihan: Lokasi hotel tidak jauh dari tempat tarikan pelancong, hanya mengambil masa kira-kira 10-20 minit berjalan kaki. Hiasan lobi dan koridor sangat unik dan sesuai untuk bergambar. Restoran juga mempunyai suasana yang berkelas dengan sarapan pagi yang enak dan lazat. Bilik agak besar, tetapi kemudahannya agak usang. Kolam renang luaran pula agak kecil, jadi kami tidak sempat mencubanya. Semasa kami tiba di hotel menaiki teksi, kami menghadapi masalah dengan tetapan pembayaran Grab dan tiada wang tunai. Kakitangan meja penyambut tetamu dengan sangat prihatin telah membantu kami membayar pemandu, menyelesaikan masalah mendesak kami. Kemudian, kami menukar wang tunai dan mengembalikan jumlah tersebut kepada meja penyambut tetamu. Selain itu, pihak hotel juga dengan teliti menyediakan hiasan sambutan ulang tahun perkahwinan kami, yang sangat menyentuh hati kami! Melainkan kesulitan komunikasi bahasa, hotel ini masih sangat berbaloi untuk disyorkan.

Lokasi hotel sangat strategik, kira-kira 20 minit berjalan kaki ke tempat-tempat menarik utama seperti Jonker Street dan Stadthuys, atau boleh naik teksi dengan tambang minimum. Kakitangan hotel sangat prihatin, mereka akan memberikan maklumat tentang tempat menarik dan mengingatkan untuk membawa payung. Bilik bersih dan kemas, dengan pemandangan yang indah. Kolam renang dan gim juga dijaga dengan baik. Saya pasti akan memilih hotel ini lagi jika saya ke Melaka pada masa akan datang.

It’s a super nice vacation home, just like staying in Bali itself. Lots of eateries around the location. We love it so much!

I stayed at this unit on 1st August 2026 (Sat - Sun). While I checked in around 10:00 PM and understood that immediate late-night fixes might be difficult, the condition of the unit and the host’s clueless, irresponsible handling made this stay unacceptable for the price paid. The host hides behind an automated AI system that spits out completely inaccurate, unhelpful, and generic replies. After wasting precious time forcing my way through to a human, the support was even worse. When I brought up all the missing facilities I had paid for, they turned around and asked me ”what they could do for me” instead of taking charge responsibility. I shouldn't have to tell a host how to run a proper accommodation when I paid full price for the listed amenities. - The floors were sticky and stained. Cleaners were sent immediate in 10 mins, change the floor bucket by using the kitchen sink. - The bedsheets that weren't even the proper fitted size for the bed. - The washing machine failed to function (told me that its broken), and the Wi-Fi/TV setup didn't work (we were absurdly told the Wi-Fi modem was located in a completely different unit's ceiling!, the cleaner told this is New Unit, Wifi Havent install !) - The master bedroom water heater was broken, they went and check, then left the floor with dirty foodprints. Since the water heater couldn't be fixed at night, their ”solution” was to send a technician at 10:30 AM the next morning, offering a late check-out until 1:00 PM or 2:00 PM as ”compensation.” Offering extra hours in a broken, dirty unit while forcing guests to sacrifice their privacy and endure technician repairs on their final morning is not compensation... Instead of offering a proper refund or a fair remedy, the host simply offered copy & pasted apologies (”sorry for the inconvenience caused”), took our money, and left us to tolerate their mess. This host fails to take responsibility even for basic, functional essentials. I’d be better off staying in a homestay or a simple hostel bunk bed. Save your money and avoid Alviv Homestay entirely. Preferring another host for this property as a returning guest. Love the property itself, great location, easy parking, smooth check-in, and low lift wait times.

Hotel ini mempunyai suasana seperti rumah agam, ia sangat cantik, dengan tema putih. Saya ingin menyebut tentang perkhidmatan yang sangat baik. Apabila kami pulang dari perjalanan kami, bilik itu bersih, dan mereka juga mengemas kasut kami yang berselerak. Oleh kerana anak kami cenderung untuk membuka selimut semasa tidur, kami meminta selimut dan penutup duvet tambahan semasa daftar masuk. Saya telah memakainya sendiri secara tidak sengaja, hanya untuk melakukannya, tetapi mereka melipat dengan kemas dan memakainya semula untuk saya. Perkhidmatannya sangat prihatin; mereka patut mendapat pujian yang tinggi!

Hotel yg bagus,walau sudah lama beroperasi,kebersihan merupakan yg utama,staf yg mesra.saya sgt berpuas hati dgn hidangan sarapan yg disediakan dgn kelpelbagain menu dgn kualiti setara dgn apa yg saya bayar.kebanyakan hotel kitchen ygenyediakan sarapan pagi seperti ALA Kadar saja padaasa ini.

Penginapan Cemerlang dengan Perkhidmatan Pelanggan Cemerlang!** Ia benar-benar kagum dengan perkhidmatan pelanggan yang luar biasa dan kebersihan bilik yang sempurna. Bilik itu bersih—kain linen yang segar, bilik mandi yang sangat bersih dan segala-galanya diselenggara dengan baik. Pengemasan melakukan kerja yang menakjubkan, dan perhatian terhadap perincian adalah jelas. Apa yang benar-benar menonjol adalah kebaikan dan kesediaan kakitangan untuk membantu dengan sebarang permintaan.

Persekitaran hotel sangat bagus, sangat bersih. Lobi di tingkat bawah juga cantik dengan kolam renang di mana anda boleh menikmati kopi. Khidmat di kaunter penerimaan tetamu juga sangat baik. Lokasinya dekat dengan Jonker Street dan Masjid Selat Melaka. Pasti akan menginap di sini lagi jika saya datang ke sini pada masa akan datang!

Overall, the experience was acceptable the ocation was convenient about a 10-15 minute ride to the city centre, which made getting around quite easy. However, there were several issues during our stay Cleanliness: We noticed some smallinsects on the floor. While it didn't significantly affect aur stay, it would be better if the rooms could be more thoroughly checked and cleaned. Customer Service: All communication had to be done online through WhatsApp, as there was no face-to-face front desk service. This was quite unconventional and sometimes made things less convenient when we needed assistance urgently. Room Equipment: One of the air conditioners in our room kept switching on and off by itself and wasn't functioning properly. Even more concerning, the hairdryer had a short circuit, produced a burning smell, and even sparked flames. This was a frightening experience, and although it was eventually replaced, waiting a full day for such a serious issue was very disappointing.

Had a great stay at The Waves Suite Melaka! The place was clean, comfortable, spacious, and well maintained. The room was cosy and had everything we needed for a pleasant stay. The location was also convenient, with easy access to nearby attractions, restaurants, and other places in Melaka. Check-in and check-out were smooth and hassle-free, and the host was friendly, helpful, and responsive. The facilities were good and made our stay even more enjoyable. Overall, we had a very pleasant experience and really enjoyed our stay here. Definitely recommended for anyone looking for a comfortable and convenient place to stay in Melaka. Would happily come back again! ⭐⭐⭐⭐⭐