Hotel Oyster Bay dengan Kolam Renang

This property has both inside ”hotel” rooms and outside ”motel” rooms which was not made very clear when we booked. We paid extra for a ”deluxe” room - it was inside, it had a lot of space, but nothing fancy. Small fridge. It was clean enough. Our big issue was that our AC was leaking throughout our stay and it never got truly fixed despite their attempts. The breakfast was just ok. The indoor pool was clean enough, but COLD. Another member of my family had an outside room that smelled terribly of mold/mildew. This is definitely better than a lot of the alternatives, but I feel it should have been even better for the high price they charge.

Outside unkempt with an empty bottle and cans around the ”firepit” Check-in office stank of garlic/food and shelves and floors covered with random ”stuff”. Checked in by a scruffy man, who was actually sitting in the middle of the room, eating food from a plastic container balanced on a chair. No hello, please or thank you. The photographs show a Mexican restaurant onsite - there is not. The rooms the restaurant may have been in are locked with dark window coverings. Given a key, drove round to the first room allocated - right at the far end of the building, very dark entryway, under the fire escape. Opened the door to find a pitch black room with the light switch located on another wall (not by the door). Light dim. Room smelt musty and looked grubby. Back to the office to complain. Given another key to a different room - strangely this key had five different, old key fobs on it, mostly broken(??!!). Off to the second room - again, pitch black inside with the light switch on another wall - had to leave the door open to find the switch.. Light dim - found two more lights to put on. Still pretty dark. A very small, dirty window covered by a huge blanket (yes, blanket!) nailed to the wall, this blanket was covered by two sets of curtains - weird. The blanket hung almost to the floor and covered the aircon unit which was stuffed into the wall and held in place with protruding foam strips and duct tape. The main door entrance threshold was unfinished and dirty and there was a small hole in the bottom of the door. This door was damaged and dirty. The smoke alarm was actually chained to the wall and not on the ceiling. Old baseboard heating system that was falling apart and rusting. Loose wires/cables trailing on the floor. Circular table with broken legs/stand repaired (?) with decorators tape. Ceiling tiles coming away from the walls and ceiling, some held in place with clear sticky tape and some stained. Dirty cobwebs in the corners of the room.. Down the side of the TV (which was reasonably new) the cables were, again, trailing on the floor. The remote control was not clean. No tea/coffee facilities. No iron/ironing board. Bathroom/toilet - so small that the door almost touched the hand basin when open. The door and frame were badly damaged. There had been a door on the toilet area but that was gone. In the toilet area there was, again, baseboard heating that had fallen apart and was rusting. The walls were dirty and marked. The grouting around the bathtub was jagged and unclean. The shower head looked nasty! No hairdryer (although it is shown in the website photos as having them in the bathrooms). Free internet access is advertised - there was none. I couldn't even get a decent signal on my phone. Got in my car to see if there were any alternatives in the local area - the only thing I found was a Dog Hotel & Spa - in retrospect I would probably have been better checking in there - lol - it couldn't have be