Hotel South Padre Island dengan Kolam Renang

This resort refused to honor my confirmed and paid for reservation that I booked in June of 2021 booked for May 2022 because the resort was purchased by Holiday Inn (one would think all confirmed reservations would have been brought up in their due deligence prior to purchase). I was not contacted until one week prior to our trip that they were canceling my reservation even though the lady told me they did honor previous reservations for other guests. Travel accommodations were already made and time requested off so here we are left to scramble to find somewhere last minute to stay. The person that contacted me made no offer of helping book a room with the Holiday Inn booking system and was overall very unhelpful. Extremely disappointing that such a large company would act with so little regard for paying guests.

Main swimming pool floor needs repair and itd be nice if they had a machine to make change to be able to do laundry since they dont have change up front at the front desk. The overall stay was great and its in a awesome location to easily access the beach from the pool. The staff was super nice and had great suggestions for the family to go eat and fun activities to do around the area. It was a awesome experience.

First time visiting this Hilton location. It was a great experience! We are willing to come back and stay here again! Food was great, service was good, pool is amazing -could've been better if towels were available to the guess at pool area. :)

As a platinum-level Marriott member for many years, I have stayed at many Courtyard hotels.as well as similar facilities. This is one of the most overpriced ones I have seen. It was off-season in South Padre Island (a resort area that has a distinctive peak season), yet the prices I paid were nowhere in line with the service I received. The biggest issue was the way that this hotel is laid out. When you first drive up, it is difficult to locate the entrance to the parking lot, even though this is a relatively large hotel. It is challenging to find a parking space in the main parking lot, so you typically have to park across the street. It takes about 7-8 minutes to walk to the hotel from across the street. I was surprised that they don't have a shuttle (golf cart) from that parking lot as temperature is an issue most of the year. Once you enter the hotel and check in, there is still a further long walk to get to your room. For some strange reason, the conference center part of the hotel is situated between the reception area and the majority of the hotel rooms. And, if that were not enough, the signs marking the way from the lobby to the hotel rooms as well as to the restaurant, Bar Louie, are difficult to locate. I don't believe that I have ever seen a hotel organized in such a slipshod manner. In addition, on Friday night and Saturday night, you could still hear the band playing in the hotel rooms. The furniture and the carpets are a bit worn. I found a nickel under a piece of furniture in my room, the cleaning staff had not done their job properly. Breakfast was not included in my room rate (even though I am platinum). They do not offer recycling for water bottles or aluminum cans, of which I noticed piles in the garbage cans. On the brighter side of things, some of the staff, particularly Vanessa, an assistant manager, were helpful. My room was relatively large, had a balcony with a partial view of the ocean, and everything worked in the room. The swimming pool is a good attraction for children. There is access to the beach.

Friendly staff. Floors were very dirty. Had to have maintenance come spray the ants on the balcony. Everything is run down and dated at this place. Will somewhere else next time. Landshark bar served tiny overpriced drinks. The pool bar closed  really early, like 9 o’clock  and that was on a Saturday!!

This the worst ripoff I ever had, the pictures are deceiving no such thing like a resort and or Hotel, this is more likely a 5th level motel so deceiving so highly priced for the real rooms quality. The phone line was death, I had to walk in to the lobby for service , I will rate this place - 1000 if it was possible , location is great but no quality parking control anybody can drive in and use a suppose to be a private beach for the guests, at check Put time I asked for some kind of reference # and or statement and I was told to ask trip.com for my check out time and or check out statement after this lack Of honesty ripoff I was highly concerned to be charge for extra time and or incidentals I never used and when I ask for some kind of evidence and or printout statement they call security to kick me out and if they didn’t was because Inturned my phone camera on

We really enjoyed the stay there, we will definitely want to come back

The staff members were polite, respectful and friendly, the hotel has clean rooms and a convenient location