Hotel Swindon dengan Gim

Overall its worth the price. Only one downside, which the bathroom was a bit outdated with poor shower pressure. And we chose this hotel at the first place only because of the air conditioner, and it functioned well. There was a big carpark outside the hotel and staff members were friendly.

Excellent. Location to m4 is great for working on the road or for leisure purposes. Very clean and exceptionally efficient with turn around. Check in quick. Staff very welcoming and friendly. Breakfast options for room service are one of the best I've had, better than some 4/5 stars! IHG are setting the standard for value, service and overall performance very high and my go to hotel group at the moment. IHG being Holiday Inn, Hilton and Roko to name a few.

I popped in for breakfast with my partner and the service was lovely. We requested poached eggs instead of the scrambled and veggie sausages also, the staff were lovely ! They Couldn’t have done anymore to help. Whilst going up for more toast we met the lovely chef, Sandra. Although busy she still took the time to chat to us. The staff serving were so extremely helpful and nice we took their names Wendy Morgan Landon Evie Thank you for your warm welcome amd making everyone in the restaurant feel welcome and catered for. We will most definitely be back !!

Nice overnight stay with friends. Deal included room, evening meal (£25 allowance pp) and breakfast. Hotel was bigger than I expected and there was a wedding and a birthday party but we didn’t really notice them. Lots of different seating areas and a couple of bars. Good leisure and fitness centre. Also a tennis court and play area. Nice grounds and outdoor seating areas if the weather had been better. Big car park. Room was in the Pavillion annexe so a few steps outdoors to get to main building. Decor was outdated but it was very clean and spacious with a patio on ground floor/balcony on upper floors. Comfy bed and pillows. Tea and coffee and other usual facilities. Staff very friendly from check in to waiting staff in restaurant. Mostly quiet except for children running up and down the corridors/stairs but that’s down to the parents 🙄 not the hotel. Food in the Flame restaurant was very good. Pub 5 mins walk down road was very accommodating too. Handy location off A417. Returning customers get 10% off. Only downside was not being able to get a hot drink in the restaurant or bar after 10pm. Very unusual in a hotel. I was desperate for a cuppa after dinner while we were sitting and chatting quietly in bar but had to wait until I got back to room, which was a bit late. Wasn’t the only one who asked and was disappointed. Shouldn’t be difficult to organise. Maybe a machine in the lounge area? I’ll take my insulated mug next time!

First impressions on arrival were good and communal areas nice. Checked in just before 4pm and on entry to one of our 3 rooms found unclean and not made up from the previous guest. Given another room 2 doors away from my room even though we were told by reception we couldn't have rooms close together when we asked at check in. All rooms were very dark as most of the lighting didn't work and reliant on 2 lamps, only one in my friend's room. Black mould on sealant of bath and used tissue in the bin of my room. Beds all seen better days and wire springs could be felt, no support and definitely needs replacing. Nasty brown staining on one of the bed bases and fabric torn, all clearly visible. Lack of staff in bar resulting in us abandoning having a drink after 20mins of waiting and after telling reception staff who said they would fetch someone. Attempts to re enter our rooms failed resulting in long walk back to reception to get new card keys. This happened 3 times during our stay of one night, we had booked for 2 but left after one. The restaurant experience was sadly as bad as the rest, the whole menu was printed on a A5 size paper with font being no more than 9, the dimly lit space made it very difficult to read so we took a photo on our phones and enlarged it. On asking for a cocktail menu were told the bar doesn't make cocktails, ordered a bottle of wine and some water which came in a pint glass. We orded fish and chips which looked almost pale grey in the poor lighting, no golden crispy batter or chips. Asked for mayonnaise and told the hotel didn't have any. On .leaving the restaurant we were stopped by a member of staff who said we needed to pay, we explained we had given the room number on entering the restaurant and expected to be charged when checking out as is usual. We were told no payment must be made now. This hotel needs some serious investment and management, the staff appear to be ìmmune to complaints and respond with churned out statements that mean nothing let alone address the endless issues. My friends and I were expecting a relaxing 2 night break and instead had stress and disappointment for 1 night we actually stayed. For those that need good Internet connection this hotel is not for you. During our short stay none of us had phone signal or continuous Internet. Sadly I cannot recommend this hotel.