Hotel terbaik di Swindon

Driving into the hotel, we were so looking forward to our stay and a lovely evening with family. From the point of arrival through to departure we were, on the whole, very disappointed. To give a balanced review, the good points and areas for improvement are summarised below. Good points: - Beautiful grounds and plenty of parking - Lovely outdoor space - Choice of bars and eating areas - Pleasant rooms, nice bathrooms - *Some* staff (bar and restaurant) tried incredibly hard to provide a good customer experience Areas for improvement: - Attitude of *some* staff poor verging on condescending - Problems reported, but no apology given despite choosing one of the more expensive rooms thus expecting it to fully reflect hotel’s star rating - Impossible to get food in the evening at a large, AA starred hotel that doesn’t have any nearby alternative eating options - Bar and restaurant understaffed, we felt sorry for the 2 staff who tried hard to make a bad situation as good as they could for several of the resident couples/families We felt, driving away from the hotel, that it rests on its laurels far too much and doesn’t live up to its star rating. There are far better alternatives that are friendlier, more customer focused, more welcoming and respectful of guests. These establishments provide a service far superior to that which we received at Stanton House hotel. Advice to Management - Stanton House needs to take a long hard look at itself and demonstrably show that it can meet customers basic expectations.

What an absolute amazing find. The setting was so beautiful and the room was outstanding and so much nicer than we could have ever imagined. The free standing bath was our favourite, the bed was very comfortable and the settee area was very nice. The staff were very understanding of my sons disability and were very patient and kind. The breakfast was freshly cooked and delicious. One of the nicest places we have ever stayed and cannot wait to return. Could have easily stayed there for days

Held a Celebration of Life here - family gathering for about 40 people. Everything was just right. The staff were really helpful, both on the day and in helping with planning the event. The buffet lunch was really good quality, with plenty of food and a good range of options. The event space was ideal for us, with use of a separate side room, everything easily accessible for those with mobility issues, etc. We had folk travelling to the event from various directions, so the location just off the M4 was very handy. It's two minutes off the motorway but you feel like you are in the countryside. Some of the group stayed overnight and said the rooms were very comfortable.

Me and Hubby had a great time at The Tawmy Owl. It started with dinner lovely home cooked Sunday Roast Then up to our room which we booked. Spacious, emaculat and really comfortable. Then back down for the Open Mike Night. Really great fun, lovely people, and lots of drinks to try. In the morning down for breakfast. Just what the Dr ordered. Thanks Laura for a great stay. Tommy & Julie.

This was my/our third stay at the White Hart and that alone tells you that it is such a fabulous Hotel. too many accolades to write but everything was above and beyond expectations. The rooms were much bigger than expected and beautifully appointed. Easily on par with the Premier Inn chain but a little bit more special in every way. The Hotel has style, class and character, which is sadly lacking in the larger chains. The staff are simply wonderful and you can have a good chat with them, regardless of the time of day or how busy they are. The restaurant has an eclectic menu but everything is freshly cooked, so you really do get the best meals. The restaurant isn't a bland space, you do feel as though you are in a much classier restaurant and it is always busy. Free parking and quick access to the major routes makes the location ideal for all clientele. We will most definitely be returning for multiple stays and will be looking forward to it. Thank you and see you soon.

On arrival, first impressions are very favourable. This is a nice-looking inn with loads of character. We arrived out of hours and had to call the number for check-in advice. No problem, this was fairly smooth. Unfortunately, our room, which was otherwise OK, had no aerial cable to reach the television. After 5.30, when the bar opened, I popped in and asked about this. We were promptly swapped to another room, room 3. Room 3 needs to have the toilet properly plumbed in. At the back of the lavatory, there is no drop. In fact, the waist is actually having to work against a very slight upward gradient. This meant that every time I flushed, I had to help the flush with a bucket of water. Sometimes, even then, taking several attempts. Otherwise, the room was clean if not a little tired. There was no housekeeping on our second day, so I had to ask for tea and milk top ups. Apart from that, it would have been fine as we only had 2 nights. On the second night we ate in the restaurant. The food, though it took a while to arrive, was very nice. Although when we were asked if we wanted gravy, which wasn't on the menu, we were charged £1.95 each. While one of our group couldn't have a banana split, we were still charged for it. In spite of her alternative being cheaper. So a nice It was our first time at the Carpenters Arms and a few nigles that could be ironed out fairly easily for a more memorable stay. Would I return, perhaps, I wouldn't rule it out.