Hotel berhampiran Centralized Intake Office, Sydney

Always enjoy staying here. Friendly staff, excellent breakfast menu. Close to all anything may need. Mayflower mall only a few km away. Get a room with harbour view, though no cruise ships in March. Has gym, pool, meeting rooms for all your needs. *May be time to start upgrades. Bathroom looks old. I noted in 2020 that the lamp plugs hardly hold your cord in place. Need new.

We had a nice stay. We got a 6th floor bay view room, which was very nice. Room layout was interesting even the hotel is a bit outdated and need to be refreshed. Staff was very courteous and polite. It was quiet, I suppose it'a a concrete hotel not wood. Near of bayside boardwalk and restaurants. Included breakfast ok. Few things annoyings: Elevators were very slow, waiting time not fun. Also elevator doors were closing suddenly and strongly on me, and it was even dangerous with kids and luggage cart. PLEASE FIX IT. Also, air conditionning in our room was loud, and mattress was broken on my side. We probably go back there is we come back in Sydney.

房間乾淨衛生

Lokasi: Sebenarnya, di tempat sebesar tapak tangan seperti Sydney, lokasi tidak begitu penting. Adakah muzium di sebelah Mick Mac Aboriginal satu kelebihan? Kebersihan: 100 mata Perkhidmatan: 99 mata, secara amnya baik, tetapi satu mata ditolak apabila sarapan pagi hanya mengandungi telur sebagai sumber protein. Saya bertanya kepada kakitangan perkhidmatan, tidak ada daging, ham, daging, tiada langsung. Kemudahan: Ia kelihatan bersih, tetapi kolam renang terlalu sesak dan gimnya agak kecil. Mungkin hotel terbaik di Sydney. Secara keseluruhannya ia melebihi jangkaan saya.

We booked for 2 nights using an app. When booking two nights straight, it will be more expensive than booking two nights seperately. The first night, the app suggested a disability room. I told the lady at the front desk if that room is needed for someone in need I don't mind changing. The room has a little more space than the 2nd room we had, but overall I would say much cleaner...with a funny smell. The second room, as soon as you get in, it smelled humid and mold; there were mold on the ceiling of the bathroom and all around the tub. Two of the towels were undone as if they were already used, and only has 1 set of towel for a 2 person staying. There were squashed bugs on the wall. On the bed, it seemed like someone stepped on it with their shoes on. (See pictures) All the staffs are very nice. I asked for extra towels and pillow cases and the lady at the front desk brought them to our room.

I'd like to be clear now, that the hearthstone doesn' get a bad review from me. Our room and stay has been pleasant and nice and the staff has been friendly and helpful. The one star (which should be none) goes to the restaurant located within, which is conveniently for them not listed on Yelp. The ”ISLA KUSINA International Cuisine” or ”The Kusina” is severely overpriced for the food and undersized portions you get. My son and I went in for dinner last night, He ordered a poutine with a side option of chicken tenders which was 8$ plus 4$ for the chicken tenders add on. I ordered Pasta linguini with bacon and garlic bread which was 18$ + 2 soft drinks. HERE IS WHAT WE GOT: My son got a medicore poutine served in a cereal bowl and those 4$ chicken tender add ons? They were only 2 crappy frozen chicken fingers right out of a box. My Pasta ALSO came in a cereal bowl, there was no bacon and the garlic bread was a puny stale chunk of buttered bread that was re-heated in a microwave. I also ordered a half lb of wings and in return I got 5 pitiful wings that had barely any meat on them. After taxes our meal came to almost 60$. Today the only reason we came in again for breakfast was that the Hearthstones website and all its affiliated booking sites said that breakfast is included free in your stay. (It's not) and we didnt find that out until we were ready to sit down and eat. We got the ”guest deal” that was advertised as an ”all included $7.99 breakfast” (It wasnt.) WHAT WE GOT: My son got a puny undercooked pancake (which he said had a bad texture and taste, so he couldnt even eat it) and undercooked potatoes, with a puny portion of scrambled eggs and I had to pay $2.99 extra for him to only get 2 pathetic slices of bacon. My order was listed as toast, eggs, (notice that eggs is plural) 2 sides of meat, and hashbrowns. I GOT: 1 slice of toast (that wasnt toasted, it was like someone stuck it in an arm pit.) 1 egg (not eggs) 1 slice of bacon, 1 breakfast sausage, and the same undercooked potatoes. I'd also like to point out that although advertised as included, We were charged extra for a small orange juice and a watered down coffee. When we were finished our ”free breakfast” came to 25$. I'm not happy whatsoever and now my son is sick in bed in our room from the undercooked food.

The check-in staff was very accommodating and friendly. The room was much better than expected. The house staff were very friendly. In-All a very pleasant experience. We had stayed at this hotel ”several” years ( maybe even decade ) ago and had not the most favourable memory. We booked this hotel because of location as we were meeting people coming off the NFLD ferry. However, on arrival any less than favourable feelings were quickly brushed aside. The check-in staff were very friendly. The hotel must have had a major face lift since the previous stay. Everything was clean, well maintained and friendly. There was NOTHING negative - all-in-all a very pleasant stay. We even extended our stay for a second night.