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Summer House Kings Cross, Sydney
3.4/525 Ulasan

Summer House Kings Cross, Sydney

Woolloomooloo|1.14km dari The Royal Botanic Garden Sydney
This happened under the current management although they claim it didn’t. Pretty much the worst hostel I have ever stayed in. I’ve stayed in dozens. Bullying staff and management, actually emotionally abusive. The decent one or two staff members don’t know how to handle the crazy staff. Apparently those nasty staff were fired or left - Max and Lorna - but not until the new management enabled them to harass / bully guests and throw them out in the middle of the night for absolutely no reason. Staff play varied between being your best friend and your worst enemy, keeping everyone off kilter and on edge. They were either on a crusade of righteousness or ganging up against some guests with other guests in really nasty ways. Weird quiet guests in the shadows, saying really strange things to people, lots of mind games - and the management kick out anyone with no notice or explanation - about 10 people kicked out over the course of 2 weeks for having harmless fun or “not telling, just go - rumours”. Staff members would get very overly close to some guests and bully other guests and even kick them out in the middle of the night - without verifying the truth. This happened under current management. The same staff who claimed to be against extreme racism & sexism that was rampant at this hostel. Suddenly they very guest that they were protecting from racism and sexism was the guest they kicked out in the middle of the night because one of the bullies turns out to be one of their friends. Horrible stuff. The staff get uptight and close up any social outdoor seating and the tv room after about 11 pm. Even if you’re not disturbing anyone. You have to wait till they go home, but they make sure everything is locked up so that no one can actually relax. Then, they go around blacklisting at other hostels anybody who says that they want to check out early, or who they kick out, to try to prevent them from checking in anywhere else, even if they haven’t told them what is supposedly done wrong. That’s how insane they are. Or for minor misdeamnours. The hostels humour them, and then ignore them. Many guests left early as they felt uncomfortable, several of my mates left, we all went to a hostel elsewhere and relaxed and laughed and felt way better - the other hostels had all heard of Band laughed when we mentioned it, their reputation as the last place to be for travellers precedes them. Guests are aggressively threatened and rebuked for peacefully congregating one minute, and then sidled up to the next, very strange. Then, they will be smiling and collecting stories on somebody else and threatening them. It’s just a very strange place. Most who say “it’s great!” stay short term before they realise. All outdoor areas are smoking and staff were flaunting the no smoking section of the outdoors, so everybody else does, too, which is great if you are a chain smoker like most of us and sucks if you are not or are tying to give up - absolutely no chance in this plac

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Lihat Ulasan Tetamu untuk Hotel di Sydney

Mencari hotel berdekatan The Royal Botanic Garden Sydney? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
YHA Sydney Harbour
4.5/568 Ulasan
Located in The Rocks, walking distance to Circular Quay. Need to be a mountain goat to walk here, especially with luggage. Once dropped off, explore the beautiful Rocks area. I caught the train to Circular Quay, where the Opera House and Harbour Bridge is. Then walked up many, many stairs to get here. Well worth it. Very modern, even though it's built over an archaeological site of part of the old Rocks area. Beautifully done and preserved. Room was very modern and clean, albeit expensive for a double ensuite room. But i did not mind paying for the location and cleanliness. Bathroom modern and clean. Lockers available for long term hire. I can not rate it highly enough The rooftop of this hostel!!?? Absolutely second to none. Perfect views of the Opera House, Bridge and harbour
Establishment Hotel
4.3/551 Ulasan
Sydney CBD
Location drew me to Establishment, situated near some of my favourite restaurants in Sydney and close to the venue where I was doing business. Establishment delivers for location. I also chose Establishment for a little bit of luxury to break a heavy work schedule and it did not live up to expectation. It seems to be a great party crash hotel for the bucks/hens night with few services that really speak to the time poor luxury business traveller. It’s beautifully styled with a comfortable bed, but that is about the limit. It’s the services and the quality of the room features that let it down. No 24 hour room service and a menu that is not reflective of the quality of the food precinct it’s situated in. (I went out to get an excellent take away breakfast that I brought back to my room rather than order anything from the scant breakfast menu that looked like a take away menu). I left my computer power charger at home, but concierge could not help me with one to borrow or ideas on where I could buy a replacement. The bath is very narrow and not much hot water - I boiled the kettle to get it a bit warmer. Hunter products in the bathroom but there was no hair conditioner and few of the little luxuries that you would expect in such a stylish bathroom such as extra towels, make up mirrors/lighting, an extra soap for the bath. The room fittings are pretty tired and scuffed up. It’s certainly ready for a bit of a renovation/ refresh. The carpet looks like it’s seem some amazing parties. The room, particularly the bathroom, smelled strongly of cigarette smoke despite it being a non smoking hotel. The bathroom shower curtain was really dirty and needs to be replaced. Lots of marks on the walls and scuff marks on furniture - looks tired and a bit worn out. There is no dedicated space to work for business travellers, other than a long table near the window but I had to sit on the bed. Inside the lift the small seating looks like it had seen some parties as well and not clean enough to sit on. No hand sanitiser anywhere. This was the most expensive room rate for the CBD area I wanted to be in, and the result was disappointing. As a lover of boutique hotels, I was looking forward to staying here, but based on this experience I won’t return and can’t recommend this one.
Sir Stamford Circular Quay
4.4/558 Ulasan
Everything you'd expect from 5-Star Accommodation. Excellent location for taking in the main highlights of a short trip to Sydney. Within walking distance of The Opera House, train station, ferry quay, kings park etc. Sizable room, very clean and comfortable. Friendly staff. No complaints!
InterContinental Sydney, an IHG Hotel
4.5/5198 Ulasan
This is an amended review to highlight the ongoing lack of communication from the hotel. It is fair to say that the hotel had some great things going for it but, sadly, customer support is not one of them. Breakfast was excellent and the roof top Aster bar was a great place to enjoy a cocktail and see some spectacular sunsets. However, the whole thing was let down by extremely lacklustre support from the management down. My wife lost her glasses in the hotel. They are prescription reading glasses in very distinct designer frames and were in a sparkly gold box. We asked at the desk during check out if they had been found and were told that they had not been handed in but that reception would check with the Aster bar, where we believe they had been left but was closed at the time of check out. We were due to be in Sydney again in 4 days and the receptionist took all the details and a description of the glasses and case and said that she would email me to give me an update. Sadly we didn’t hear back. Four days later when we returned to Sydney we checked back at the hotel there was no note against our booking and the duty receptionist said nothing could be done but was unable to confirm if a check had been made in the Aster rooftop bar. I asked to speak to the duty manager and an Irish lady, whose name I sadly didn’t get, came out to speak to me. She was very apologetic and said it was not the normal standard we should expect from the hotel and promised to speak to the Aster staff and that she would get back to me by email before the end of the day. Sadly, no further communication was forthcoming and a follow up email to the hotel remains unanswered. We realise that the loss was our fault but the lack of interest from the staff and unfulfilled, empty promises from the management would definitely deter us from staying there again. It would appear that the management have no interest in fostering customer satisfaction.
Pullman Quay Grand Sydney Harbour
4.3/5113 Ulasan
This is where you want to be on Sydney Harbor. This is a fantastic hotel with rooms either overlooking the harbor or the park with the Opera House in the distance. The entrance is rather non-descript but functional. Check-in was fast and easy (although our key didn't work because the batteries in the lockset had died--it was quickly fixed). The head of housekeeping, Brooke, was very helpful and friendly. The room had a living room area, kitchen and laundry, dining area, bedroom, and bath plus a spacious balcony. The AC worked well. It was great having laundry available after having 3 weeks on the road. Breakfast was on a lower level in an area surrounded by floor to ceiling glass with a view of the harbor. You order from a menu. Check-out was a bit more complicated because we wanted to redeem some additional Accor points but the person on duty did not know how to do this. There was also the added confusion of the AU$400 that had been charged to our credit card at check-in instead of just being reserved on our card. She promised it would be resolved when the correct person came on duty that afternoon. As promised, we were contacted by phone and e-mail later that day and all was resolved. This is a fantastic hotel where we would gladly stay once again if ever in Sydney.
Sofitel Sydney Wentworth
4.4/5166 Ulasan
Sydney CBD
4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️

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