Hotel berhampiran Unwins Stores, Sydney

Located in The Rocks, walking distance to Circular Quay. Need to be a mountain goat to walk here, especially with luggage. Once dropped off, explore the beautiful Rocks area. I caught the train to Circular Quay, where the Opera House and Harbour Bridge is. Then walked up many, many stairs to get here. Well worth it. Very modern, even though it's built over an archaeological site of part of the old Rocks area. Beautifully done and preserved. Room was very modern and clean, albeit expensive for a double ensuite room. But i did not mind paying for the location and cleanliness. Bathroom modern and clean. Lockers available for long term hire. I can not rate it highly enough The rooftop of this hostel!!?? Absolutely second to none. Perfect views of the Opera House, Bridge and harbour

Breakfast buffet was over priced for the poor quality and cooking technique of the food amateurish. Pillows were terrible like they’d been run over several times by a large truck, two nights of not sleeping were due to this and the late night noise coming up the building from pedestrians and the pub on George Street. Positives were location, location, location. Other than that a very tired outdated building on the inside, needs a renovation to meet with the times.

I organised a group get together of 74+ year olds. A reunion 50 years after medical school graduation. Everyone was so happy. The GM Klaus was very corporative in arranging a 'gala' dinner for us in a separate room. The desk staff courteous and helpful. The rooms were small - but very elegantly designed. The lighting subtle and pleasant. Beds comfortable. I would recommend this hotel to anyone. THANK YOU

Good location next to the rock market. Restaurant & bar located on 36th floor with magnificent views of city , Harbour Bridge & the Opera House .

I had such a good stay there. The room was clean and comfortable, the staff were particularly excellent - every person was incredibly kind and friendly. Binay was really lovely and helpful and Jandro, the manager was wonderful and always had an incredibly welcoming smile. I wasn’t expecting such a good experience considering how cheap it was, right in the heart of the city, but the hotel ticks all the boxes. I would definitely recommend this, and I’ll definitely be coming back!

From the first steps in front door of hotel to reception area I felt welcome. This friendly welcoming professional attitude makes you feel like part of the hotel family quickly. My room was lovely and spacious. The bathroom was well equipped and the Dyptique products are tops. The observation lounge was comfortable and the drinks divine. Staff there is very capable. The spa pool and facilities excellent. I wanted to have the Sunday high tea and although the tearoom was full staff was able to arrange for me and my guests to enjoy it in the lounge. And it was perfect. Finally the ginger flower signature scent is relaxing and heightened my experience. I will always chose Langham first whenever I can.

I stayed at Crown Towers Perth in Sep 2022 and June 2023. I also stayed in Crown Towers Melbourne in Dec 2022. Thus, the next logical move is to stay in Crown Towers Sydney to complete my experience in staying at all 3 Crown Towers Hotel in Australia. I finally did that. Stayed at Crown Towers Sydney from 3 Nov to 8 Nov 2023. Today is 8 Nov 2023 and I will be checking out shortly. I stayed at an opera king room which has views of the Sydney Harbour Bridge and Sydney Opera House. The room was very well lit and nice. Just the appropriate size for a sole traveller. I also managed to try most of the restaurants in Crown Towers Sydney except Yoshii Omakase which is so hard to book and Silks. I did not managed to book Yoshii even when it opened for booking. Guess too many people booking. I tried Epicurean for breakfast, dinner at A’Mare, Nobu, Woodcut and Oncore by Clare Smyth. I did not try Silks since being an Asian Chinese, I normally do not eat Chinese food when I go holiday. Got to try other food instead. My favourite restaurant is undoubtedly Oncore where I ordered the 7 course seasonal tasting menu. Superb. Woodcut was also good where I ordered their sirloin steak. Nobu was also nice as it completed my tour of all 3 Nobu in Australia having previously eaten at Nobu Perth and Melbourne when I stayed at Crown Towers there. For Nobu , I ordered the X Haku Omakase which is 5 course. The star of the course was the lobster. Overall I have enjoyed my stay in here. As Sarah Brightman is coming to Sydney in Aug to Oct 2024, I have already booked my tickets to watch her performance at Sydney Opera House in Sep 2024 and also booked a 4 night stay at Crown Towers Sydney again. For the future, I do hope Crown Towers Sydney can have a Crystal Club for breakfast like what Perth and Melbourne has. Also, hope to see more shops/entertainment areas at Crown and also a provision/gift/snack shop here at Crown Towers Sydney.

This is an amended review to highlight the ongoing lack of communication from the hotel. It is fair to say that the hotel had some great things going for it but, sadly, customer support is not one of them. Breakfast was excellent and the roof top Aster bar was a great place to enjoy a cocktail and see some spectacular sunsets. However, the whole thing was let down by extremely lacklustre support from the management down. My wife lost her glasses in the hotel. They are prescription reading glasses in very distinct designer frames and were in a sparkly gold box. We asked at the desk during check out if they had been found and were told that they had not been handed in but that reception would check with the Aster bar, where we believe they had been left but was closed at the time of check out. We were due to be in Sydney again in 4 days and the receptionist took all the details and a description of the glasses and case and said that she would email me to give me an update. Sadly we didn’t hear back. Four days later when we returned to Sydney we checked back at the hotel there was no note against our booking and the duty receptionist said nothing could be done but was unable to confirm if a check had been made in the Aster rooftop bar. I asked to speak to the duty manager and an Irish lady, whose name I sadly didn’t get, came out to speak to me. She was very apologetic and said it was not the normal standard we should expect from the hotel and promised to speak to the Aster staff and that she would get back to me by email before the end of the day. Sadly, no further communication was forthcoming and a follow up email to the hotel remains unanswered. We realise that the loss was our fault but the lack of interest from the staff and unfulfilled, empty promises from the management would definitely deter us from staying there again. It would appear that the management have no interest in fostering customer satisfaction.

Best view in the world , even better customer service and bar much more attentive really enjoy visiting here but feel this year it was even better just a great location , friendly staff from concierge through to the guys at the rear entrance just great

My family of 4 stayed at this eclectic treasure. Friendly and accommodating staff and an amazing location. It’s in the heart of the city and less than a block from the train station to easily access any attractions. Tons of shopping and restaurants blocks away and a lovely restaurant on site. The building is charming and beautiful, refurbished in the original style and elegance. Firm beds and quality linen, which is an obsession of mine on vacation. It was amazing to see the hustle and bustle of the city but the noise from the street didn’t invade our room. This was a perfect oasis, in the middle of everything! We loved our stay!!!