Hotel berhampiran Surma Bridge, Sylhet

Me and my wife with their for breakfast buffet so much. they have a great selection of breakfast items. All the staffs were Really nice and well mannered, especially Shimu Gazi. She is fantastic and an asset to the company. I would recommend this to my friends and family for sure.

It may have been an excellent hotel when it opened and several people I spoke to beforehand rated it highly. Sadly, I will not be one of those people. Pros A nice plate of fruits after checking in Door staff were very polite. Rooms are spacious (Executive room on 8th floor and double room on 11th floor next to presidential suite) Cons Very disappointing entrance, you go into a small entrance of the hotel but then need to take the lift to the 5th floor. The other floors between ground and 4th floor are rented out to businesses to increase revenue for the hotel. Bathrooms need to improve, I stayed in two rooms for two nights and the water from the shower leaked over the sides onto the floor (spend some money and put some fixed glass shower screens and the water won’t end on the floor) The hotel lights are turned off during the day for energy saving. At face value it’s a commendable effort ( how about spending some money and putting in some light sensors for the really dark areas so when a customer walks by the light temporary lights up ) Breakfast was a drab affair with a semblance of international offering Lunch - Lukewarm burger, which was very hard, I would say frozen and then heated up Dinner - poorly labelled lukewarm food, you could try “Srimp Spaghetti” or “Poteto Salad” if you like. Poor communication, I messaged them 3 weeks before my visit to ask for late checkout and got no response. In the end I had to book for a second day (not bad for increasing revenue) Poor single glazing allowing traffic nose to calm through. In summary, it’s an overpriced hotel for what it offers and living off its former glory.

The hotel stuff are very friendly, they are always ready for help. At the first night I got there with sleepy body, they lead me to a great Indian restaurant with proper price. Especially Rumel, he can speak fluent English and offer me great help when taking a CNG to airport & national park trip. There seems just one floor, several rooms. 1902 is the best experience I’ve spent, nice sunshine and big enough to do some exercise. There is also a family room suited for some family coming together but the sunshine is not that good as the king bedroom 1902. Anyway this is a fantastic trip, and if anyone will pay a visit here for trip, I recommend u call the front desk first to get a pickup service first and some suggestion where to go. Hope next time meet.

Their rooftop is the best to explore the breathtaking view of beautiful Sylhet. Service is also very professional than any other hotels. Just love the interior of Antalya Restaurant along with delicious meals. Coming here with fnfs would be the best plan for your next holiday!

My wife and I went for a staycation there for two nights, we didn't have a good experience regarding restroom, it was winter, after check in, went for shower but water heater wasn't work properly, either it's too hot or cold, and pressure fluctuating, i called the reception, they suggested me to put water controller on centre to get warm water, but it didn't work then i called them again and requested to change the room but it was negative, though they sent repair personal, which wasted our time. The repair personnel were quite unprofessional, his shoe wasn't clean, so made the washroom floor dirty, though they mop later, but i felt it's unhygienic, after fixing the water issue, the next day it came back again, the water issue was never solved properly. To note the washroom floor is quite slippery due to the wrong floor tiles choice, other than that staycation was average, hope the management will improve matters, at last thanks to them for letting us delay check out and airport transportation.