Hotel berhampiran Kościół P.W. Matki Boskiej Fatimskiej, Szczecin

Cleaning staff stole a pair of shoes from our room! This is something that sounds incredible, but it really happened. As soon as we realized the missing pair of shoes, we called the reception to ask them about it. They replied: oh yes ”this is normal, the cleaning lady must have taken it your shoes, we waited for the staff to get some answer instead they were laughing at us, totally unhelpful and disrespectful. After waiting with not answers we left the hotel, they stole a pair of shoes! Be aware of this situation, if they steal shoes be sure they can take other valuables things from your room, Dangerous place to stay. Beside been robed, this is my opinion of this hotel: - Uneducated, arrogant, sadistic staff at the reception, they are unhelpful, lazy, slow. They will let you wait for minutes, avoiding eye contact. Once you managed to get their attention, they will treat you like a subhuman, they clearly enjoy to make people wait. You can see in their faces when they smirk while the guess is having a bad time. Also, be careful with your bill, the girl called: Olivia tried to charge us more, pretending that she did not know how to count. Scary staff, like from Figueroa Street in Los Angeles (google it), the girls look like cheap S-T-R-I-P-E-RS and the boys like P-I-M-P-S. Olivia and Kate should never ever work in hospitality. They are rude, unhelpful, arrogant, they make you have a very bad impression of Polish people. The hotel is located in a street full of sketchy people, drunkards, etc. Small room, no fridge, no tea/coffee. As a Marriott Bonvoy member and a long time traveler, I can say this was the worst hotel experience ever. A total shame for this brand. Management team are clearly unprofessional. Avoid at all cost, you might end getting stolen by staff.

Das Hotel ist zentral gelegen. Der Empfang war herzlich. Die Einrichtung ist ein gelungener Mix aus Tradition und Moderne. Das Zimmer war sehr groß und mit Allem eingerichtet, was man braucht (Kaffee-Tee Zubereiter, Mini Kühlschrank, TV, etc.). Das Bad ist geräumig und mit einer großen Dusche ausgestattet. Das Frühstück war absolute Spitze. Man kann einen Parkplatz in der Tiefgarage buchen oder kostenfrei in einer Seitenstraße (Wohnviertel) stellen.

I had a great and beautiful occasion to stay in Novotel Szczecin. I was assisted by the great professionalism and friendliness of the staff of this Hotel. I can mention the receptionists of the Szczecin hotel Lukas, Marta, Ewelina and the restaurant attendants Agatha and Oksana, people always with a smile and never with a no to say to you. I was highly satisfied and would happily return

Very nice hotel located in a central area of the town. Rooms were clean and silent, spacious enough and with necessary tools (maybe hair drier was a little old fashioned, but working). Staff was very nice and helpful, at the reception and at breakfast hall. Nice and fresh breakfast with veggie options. I enjoyed my staying