Hotel berhampiran Teatr Letni im. H. Majdaniec, Szczecin

I visited this hotel together with my daughter. I had booked the hotel online on their website a few days in advance. The web site for booking gave me the impression that I pre-paid for the room (which I did not), that led to some confusion at check-in, however neither the girl in the reception or I made a big issue out of this, and the confusion was settled. The room was clean and as expected. It's what you expect for the price we paid. The beds were comfortable. The staff was helpful when it cam to booking a taxi and recommending a restaurant. There is a ten minute walk to the train station.

Das Hotel befindet sich unweit von den Sehenswürdigkeiten Szczecins, sodass man alles sehr gut zu Fuß erreichen kann. Das Auto kann man auf einen bewachten Parkplatz abstellen, der zwar ein paar Meter vom Hotel entfernt, aber gut zu erreichen ist. Die Zimmer haben europäischen Standard und sind relativ ruhig, obwohl Hauptverkehrsstraßen in der Nähe sind. Das Frühstück ist gut und vielfältig. Das hoteleigene Restaurant hat zwar nicht eine urige Atmosphäre, bietet aber auch am Abend einiges.

Cleaning staff stole a pair of shoes from our room! This is something that sounds incredible, but it really happened. As soon as we realized the missing pair of shoes, we called the reception to ask them about it. They replied: oh yes ”this is normal, the cleaning lady must have taken it your shoes, we waited for the staff to get some answer instead they were laughing at us, totally unhelpful and disrespectful. After waiting with not answers we left the hotel, they stole a pair of shoes! Be aware of this situation, if they steal shoes be sure they can take other valuables things from your room, Dangerous place to stay. Beside been robed, this is my opinion of this hotel: - Uneducated, arrogant, sadistic staff at the reception, they are unhelpful, lazy, slow. They will let you wait for minutes, avoiding eye contact. Once you managed to get their attention, they will treat you like a subhuman, they clearly enjoy to make people wait. You can see in their faces when they smirk while the guess is having a bad time. Also, be careful with your bill, the girl called: Olivia tried to charge us more, pretending that she did not know how to count. Scary staff, like from Figueroa Street in Los Angeles (google it), the girls look like cheap S-T-R-I-P-E-RS and the boys like P-I-M-P-S. Olivia and Kate should never ever work in hospitality. They are rude, unhelpful, arrogant, they make you have a very bad impression of Polish people. The hotel is located in a street full of sketchy people, drunkards, etc. Small room, no fridge, no tea/coffee. As a Marriott Bonvoy member and a long time traveler, I can say this was the worst hotel experience ever. A total shame for this brand. Management team are clearly unprofessional. Avoid at all cost, you might end getting stolen by staff.

Good things · Location, it was close everywhere. Breakfast was tasty, possible to get espresso from the bar on request. Room had enough space. Not so good· Breakfast not available in my hotel but on another one, you need to move via basement parking or walk outside. WiFi connection was very bad and speed to low sonot possible to remote work. Entry to underground parking is terrible… it is designed to car size of smart with my Audi A6 I struggled a lot to drive in via gate. Bed was very hard … not very comfortable. Air-conditioning was very noisy so we need to switch it off.

Das Hotel ist zentral gelegen. Der Empfang war herzlich. Die Einrichtung ist ein gelungener Mix aus Tradition und Moderne. Das Zimmer war sehr groß und mit Allem eingerichtet, was man braucht (Kaffee-Tee Zubereiter, Mini Kühlschrank, TV, etc.). Das Bad ist geräumig und mit einer großen Dusche ausgestattet. Das Frühstück war absolute Spitze. Man kann einen Parkplatz in der Tiefgarage buchen oder kostenfrei in einer Seitenstraße (Wohnviertel) stellen.