Pengguna Tetamu
28 Mei 2022
I made a reservation for two of my colleagues more than one month earlier, because they had to take part on an important event/conference close to the hotel. On the same day of book in, we received a short email, that their reservation is modified to another hotel on the other part of the city - far from the event. I called the hotel and told the lady on the other end of the line that this situation is very uncomfortable for my colleagues, because of the distance, so please try to compensate with a free taxi service for my colleagues, because will be a celebration on the event and they have to use taxi late evening - its normal that they have to drink a glass of champagne or wine with our partners. The lady refused my request starchy and said the word "drunken" to my colleagues without any information about them. Summary: my colleagues went back late night by taxi - and it was paid by them. The service of this "alternative" Tisza Alfa Hotel was rubbish - we will avoid this "hotel-company" in the future.
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