Hotel berhampiran Archdiocesan Shrine of Our Lady of Caysasay, Taal

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

First, I would like to commend the male receptionist who assisted our check-in on Dec. 31, 2022, including those attendants who help us in our luggage and those in charge in buffet breakfast . They are so accomodating, responsive and very resposible doing their work.Good job and keep it up. Next, our room is clean, classy with cold aircon and a taal view. CONS are; 1. No wifi 2. Weak signal to all network even using our own data 3. Occasional brownout Over all, we really enjoyed our stay and affordable plus the fact that we celebrate our new year well.

I had the pleasure of staying at the estancia Hotel recently and was thoroughly impressed by the outstanding experience it provided. The friendly staff greeted me with genuine smiles and ensured a smooth check-in process, instantly making me feel welcome. My room was tastefully decorated with a harmonious balance of modern aesthetics and homey comfort. The bed was incredibly cozy, guaranteeing a restful night's sleep. Thoughtful amenities, such as complimentary Wi-Fi, a well-stocked minibar, and premium toiletries, added a touch of luxury to my stay. The hotel's on-site restaurant offered a delicious variety of dishes made from fresh, locally-sourced ingredients. I especially enjoyed the diverse and sumptuous breakfast buffet that catered to different tastes and dietary needs. Conveniently located near popular attractions and public transportation, the Hotel made it easy for me to explore the city and enjoy its vibrant atmosphere. Overall, I wholeheartedly recommend this hotel for its outstanding service, comfortable accommodations, and exceptional value.

Taal Vista masih hebat, ia mempunyai lokasi yang bagus, bersih, ia adalah hotel yang selesa yang sangat saya sukai. Ia adalah tempat yang sangat selesa untuk tinggal

If you want to go somewhere quite and just chill this is the place to be. It has a stunning view of Tagaytay. The only down side is their pool has no heater so it would be freezing as expected lol. Their in house Spa inside the hotel is a super plus, super relaxing and not iver priced. I also love the food at their restaurant, I ordered a lot lol. Complimentary breakfast is standard. Parking lot is spacious when we came in. Area is accessible to nearby Tagaytay spots. I will definitely comeback if I am in the area.

適合各種人士，就是很奇葩第一次遇到，訂的房間實際是可以睡四個人的，但是他規定衹能兩個人，然後來了再多收兩個人的錢，可能是其他方面還可以 ，前面入住感覺就不是很好，這個策略體驗感不是很好。其他方面還可以，看日落可以，環境可以，對於帶小孩不是很友好。

The hotel was nice especially location, on every floor they have water dispensers and it’s easy to consume the drinker water , I think it’s a good i like it, however the bad things the for smokers : you can’t smoke inside even tho you can’t smoke outside of the hotel premises , you have to go to footpaths on road for smoking , I think it’s quite rude , the hotel at least allow smoking outside of the hotel building. If you are smoker then don’t come

I wish to commend the management of Philip Ann Resort headed by Donald (Property Manager) and his outstanding team/staff for making our 2 nights and 3 days a very memorable and truly relaxing experience. We had a Japanese guest with us and we requested a nice “seafood boodle fight” setup in the beachfront bamboo raft and Donald made sure that everything is perfectly organized. Afterwards, we had a great time snorkeling and kayaking the whole afternoon and later on enjoyed the stunning sunset. The Filipino culinary specialties were so delicious and the service is simply over the top! Thank you so much for everything! From Vienna and Tokyo with love, Kenjie-San, Jojo & Gina