MetroCentre Hotel

Very nice lobby and a great pool bar and pool. But, the service is sub par and the rooms look very old. The internet can be pretty bad depending on where you are in the hotel. Also, I don’t know why, but all the employees seem to be sleeping on the job, literally, about 50% of the time! All in all, it is an overall decent hotel if you are staying there for a 2-3 nights.

If you want to stay in Tagbilaran city, this hotel is one of the best places to stay, if not the best. It is conveniently located in the main street at walking distance of the two main spots of the city: the ferry port and the Rizal square. The hotel facilities are very good, it has an amazing swimming pool, it gives you full access to a modern gym, and the breakfast is excellent, with several dishes made of meat and/or vegetables. They can also arrange a private driver for you to tour the island if you wish.

Good hotel in the center of Tagbilaran City. Clean rooms and nice staff. Not so many options in breakfast. When they noticed that my 2 kids (2&5 years old) took a plate, they demanded to pay for the additional breakfast... it was disappointing. I've asked for the manager, then they stopped bothering us...

Very friendly and accommodating staff. Beds were a little too soft for me and room didn’t match photos posted. Breakfast was okay. Location was good. Had fast food and pharmacies within walking distance.

I had a pleasant stay at Metrocentre Hotel in Tagbilaran. The location is very convenient, right in the city center and close to malls, restaurants, and other establishments, which made everything easily accessible. The staff were friendly, welcoming, and always ready to assist with a smile. The room was spacious, clean, and comfortable, making it a relaxing place to unwind after a long day. Overall, it was a great stay, and I would definitely consider coming back on my next visit to Tagbilaran.

The service was good and the staff were really accomodating. We love the food and the pool in the roof top.

The hotel is nice and its location is good. However, there are some things you should be careful about regarding the staff. For example, they placed a broken glass in my room. Since I didn't report it to them, they asked me for money after checkout. Because of this, make sure to thoroughly inspect your room when you enter — if there's anything broken or damaged, please inform them beforehand. Aside from that, there were no issues with the hotel itself. But be aware that the staff might intentionally leave broken or spilled items behind. You should definitely pay attention to this.

Be aware that this hotel has an old and a new building! The pool and gym were in de new building and looked great. Our room however was in de old building and was not good at all. It looked rundown, was poorly maintenanced and did not have the usual facilitities (waterkettle, hairdryer, glasses) that you expect for a price like this. The reception told us that Trip.com did not update de photo's online yet. They offered us a room in the new wing but charged P1.500 per night more for that. We ended up switching rooms in the same wing which look better en spacier but the window looked out into a ventilation shaft so there was no natural daylight. This is not a 4 star hotel and heavily overpriced for what you get. Reception staff was not flexible and inadequate, no manager at the premises, the restaurant staff however was very friendly and helpfull.

Hotel is good, clean, location is very good. Staff is not so accommodating for simple request, under staff.