Ruanbinggan0421
April 6, 2024
I often watch the live broadcast of An Ying, vice president of Blue Ocean Group, on a certain platform. The corporate culture of the hotel is worthy of recognition!
This trip to Tai'an Blue Ocean, the first thing worth praising is that the overall service is very good. The hotel is basically a trip to Mount Tai during the holidays. The lobby staff is warm and thoughtful, listens carefully, responds to requests, has a friendly attitude, and can meet the needs of guests in a timely manner. There is a live broadcast TV of Mount Tai in the lobby on the first floor, which is very considerate. The hotel is conveniently located, and it takes more than ten minutes to take a taxi from the Hongmen Mountain Entrance, and less than ten minutes to the Dai Temple. There is a shopping mall across the road, which is convenient for parking and travel.
Talking about the shortcomings, I think the overall hardware facilities of Tai'an Yuhua are not as good as Weihai Yuhua. The room facilities are a bit aging, especially the furniture and decoration in the room. The wallpaper is worn and damaged, and the carpet is a bit faded, giving people a sense of oldness. In addition, the maintenance of some facilities also needs to be strengthened, such as the toilet glass is flowery, some mirror lights are not bright, the kettle has obvious water stains, and the toilet has peculiar smell.
The breakfast is not satisfactory. As a quasi-five-star hotel, the buffet breakfast is poor in both process management and food supply. First, there is a lack of management staff to inquire and guide tourists to the buffet restaurant, which feels a bit like a large canteen; second, there are many dishes but not refined, Western baked desserts are few in variety and taste poor, only bacon and grilled sausages are not available, and the variety of jams and cold salad dressings is limited; the most important thing is the third point of sanitation management and plating. The coffee machine and beverage machine are all stained with water on the floor, the fried eggs are in an unsightly pile, the cereal and milk area are scattered everywhere, and the plastic tea cups are old and dirty. The service staff only cleaned the table, and the lack of dishes and dishes was not discovered and replenished in time. The overall mental outlook of the breakfast department service staff is average.
In short, Tai'an Blue Sea Yuhua Hotel performed well overall, and the service is worthy of recognition. I hope Tai'an Yuhua can continue to work hard to make up for the shortcomings and enhance the new image of Taishan tourism!
Original TextTranslation provided by Google