Millennium Hotel Taichung

非常好，我在台中住過最好的五星飯店。服務很棒。 (湊字數湊字數湊字數湊字數湊字數湊字數湊字數湊字數)

房間乾淨 服務人員服務態度佳

設施很棒 服務品質一流 很喜歡 希望下次還能去享受這樣良好的飯店 地點也很好 散步過去就是百貨旁邊還有rec咖非

櫃台服務有待加强，想换大床房间一开始和我说客满，但是目前疫情中，停车场没有几辆车。我又上网看了还有很多空房间可以下单，櫃台又问了问才又告诉我可以換房间。

Very nice place, just stay for few hours and checkout. Can’t enjoy much. It is a good hotel

Location is about 15min taxi ride from HSR station. The environment is quiet n nice. A lot of nice food places near hotel. Room is very very clean n spacious! There’s an extremely good massage place near hotel like 10 mins walk. We took cab everywhere.

Not too far fm Feng Jia night market by taxi ＜10mins, you can call a taxi from 7-eleven. The hotel room is practical huge bed, and breakfast selection is good and nice food. Very accommodating staff, my young one not eating much so they pack for him some bread.

Spacious and Clean, bed is very comfortable. Will return

Would like to highlight an issue we encountered with regards to our deposit and certain charges that were made to us but which we had not incurred. When we were checking out, we asked to have a look at our statement of charges as we understood that any additional charges would be offset by the deposit placed with the hotel. We had dinner at "The Prime -Grill and Lounge" on one of the nights and just wanted to check if the charges were right. The statement showed 3 separate bills that were not incurred by us and were all purchases of alcohol, which we found strange. When we brought this up with the front desk, the staff did not seem surprised at all with the error or sought to verify the same anywhere nor were we given any apology for the mistake. It was as though she already knew that those 3 charges were unanauthorised transactions and said that the hotel would rectify the issue with the bank in respect of our deposit. The front desk was also very adamant to not let us speak to her manager about the issue. We just wanted to highlight the above because we would usually just trust the hotel to refund the right amount of deposit without checking, especially when using credit card to pay the same. But it may be worth checking when it comes to this hotel as based on the reaction which we got from the front desk, it seems that such mistakes whether intentional or not have happened before. We also hope that the hotel would do some sort of investigation into how issues like this could happen.