Hotel berhampiran Green Island, Taitung

The I door garden was unique. The room was clean, the full bathroom was big and the hotel was in a great location, walking distance to everything. It was a great experience. Free coffee in the kitchen and an abundant library brought additional charm.

The hotel is overall okay — suitable if you’re mainly looking for a place to sleep rather than to spend much time in. The staff have very limited English skills, so communication can be a bit difficult. Use Google Translate ;) We were upgraded from a double to a quadruple room, which was kind but resulted in less space to move around as most of the room was taken up by beds. The bathroom was clean and featured a modern Japanese-style toilet. The shower was pleasant, with an adjustable showerhead for different water streams. The ceilings are low. Wi-Fi was quite slow, making it difficult to stream a movie in the evening. The telephone in the room, which we didn’t use, was visibly dirty and could use a deep clean. Breakfast offered a wide variety of options, including many vegetarian-friendly dishes, which we appreciated. However, most of the food — including the eggs — was served cold. Note that not the entire building belongs to the hotel; the third floor appears to be residential, so you may see some locals passing through. We stayed on the fifth floor — some street noise was noticeable, but we still slept well. The hotel feels relatively new, with fresh mattresses and feather pillows, which were comfortable. Most of the other guests seemed to be domestic Chinese tourists. Given the above mentioned points I would recommend to rather stay at Norden Ruder Branch 2 across the street, where you also get a more international flair.

We stayed in a very clean and comfortable double deluxe room on the 6th floor. Bed was maybe a little hard, but still cosy thanks to the fantastic duvet. Our room had a decent view towards the mountains in the north-west. We paid the small extra charge for buffet breakfast when booking, and were satisfied with the choices of food available. Breakfast is taken on the 10F, and this restaurant has nice views towards the ocean.

Pros: breakfast and available coin operated laundry on site. Cons: hard bed, 2in1 bath and shampoo, humid room It wasn’t a king size bed that I booked, rather two beds put together. I feel lied to :(

Our stay at this hotel was a mixed experience, and overall, I wouldn't consider it worth the cost. The hotel itself is old, and the facilities feel very dated. While it boasts a large swimming pool and spa areas, they were unusable during our stay as they were running with cold water. We didn’t see anyone using them. The “beauty pool,” which was advertised as having heated water, was disappointing due to a strong sewer-like smell. Additionally, the sauna is not complimentary for hotel guests, which felt unreasonable. The dining experience was also underwhelming. The à la carte food in the restaurant was below average in quality, the portions were small, and the prices were high. However, the atmosphere was pleasant, though it felt odd being the only customers at 8 p.m. On a brighter note, the breakfast was excellent. I would rate it four stars for its variety of local and aboriginal food, which was a highlight of the stay. The timing of activities for kids was inconvenient as well. While kids could play pool and ping pong for free in the evening (after we arrived at 7 p.m.), all other activities were scheduled for late morning or early afternoon, after checkout time. The hotel’s location is another drawback. It is far from restaurants and busy areas, making it necessary to have a car or take a taxi. The one positive aspect of our stay was the room. We booked the premium family room/suite, which provided separate sleeping areas for parents and kids—a feature we appreciated. However, this came at a premium price, costing 25% more. I had requested a room with a view, and the front desk clerk was accommodating, which I appreciated. Overall, while the room and breakfast were nice, the rest of the experience didn’t justify the cost or the inconvenience. I wouldn’t recommend this hotel unless significant improvements are made to the facilities and services.

Good price with cozy room. Location is near train station. And there is a cat welcome you! Super cute!

For a solo traveller coming back from Jiaming Lake Hike - this place is pretty awesome. What’s not to like. A clean bed space, drinking water, shower, washer & dryer. You also get free cycles - they may not be pretty but hey they get the job done!

I had a pleasant stay at Traveller Inn Tiehua Cultural and Creative Hotel 4 years ago, so thought I'd try Traveller Inn Tiehua Cultural and Creative Hotel II this time, as they are located near to each other, very close to the bus station and Tiehua Village. This is a great location to explore the city. However, other than the superb location and the bigger room, there isn't much else to love about this hotel. There was literally no service at this branch. Staff were not welcoming and unlike other hotels in Taiwan, they do not greet guests when you are at the lobby. I also never saw any of them smile at guests. In fact, on my first day of check-in, I was blatantly told to check in at Traveller Inn Tiehua Cultural and Creative Hotel instead, because ”the hotel is closed for the day”. When I asked how come I was not informed earlier, the staff answered ”because you don't have a Taiwan mobile number”. This is absurd to me, isn't there the Trip.com messaging service where you can contact guests? Very disappointed with the way they handle such cases, no apology at all, and just gives a very transactional feeling. The only time I encountered a staff who greeted me was at the breakfast restaurant. Room amenities and facilities look like they need proper maintenance, and the windows were so dirty. The bed was also not very comfortable to sleep on. Lastly, I know Taiwan hotel breakfasts are usually not so nice compared to eating out in the breakfast shops, but the quality of the breakfast was really bad. Seasonal fresh fruit selection was only watermelon on 1 morning, and guava + watermelon on another. In conclusion, very disappointed with my stay here this time. Will definitely think twice about returning to Traveller Inn Tiehua Cultural and Creative Hotel II the next time I visit Taitung again.

This is a really cosy place. I really love my room. Clean and modern interior. The only downside might be the location. It's close to the train station. But there isn't much nearby for food. Probably best to rent a scooter to explore Taitung anyway to make your stay more convenient. They are plenty of scooter shops near the train station too.

The hotel staff was super kind, but when we got to our room on thw sixth floor we found two cockroaches, one of them was huge. The staff immediately switched our room and gave us an upgrade to the 8th floor, which seems to be a renewed and cleaner part of the hotel. Hope they renew all of the rooms, because the location is great.