Hotel berhampiran ABC Stores #506, Tamuning

アクセス抜群で子連れ旅行に最適かなと思います。 部屋のテレビが壊れていましたが、すぐに修理してくレました。 また、日本語が通じるコンシェルジュもいるので、英語が苦手でも相談できます。 また、プールも子供用があり、3歳以下の子どもたちには十分な設備でした。 大人用のプールにはスライダーもありましたが、怖がって滑らなかったです。

來之前看評論説是比較老的酒店，降低了預期，所以入住以後還覺得很滿意！ 酒店自己的泳池、沙灘是亮點，地理位置在杜夢灣最北，自駕的話非常好，安靜！沒車的話就會顯得有些不方便！ 晚班飛機，想延遲退房，但前台説有後續客人來住，不知道真假，這個差點意思。其它都很好！

This hotel is weird as hell. When you get there there is no concierge to guide you. The reception area is at the top so you are expected to figure this out yourself. The hotel staff not very friendly, any questions asked seems like an inconvenience to them. No coffee or tea in my room, had to get it from lobby the next day. The room itself was decent, the bed was uncomfortable, the room had a bath tub which is always a bonus for me. Other than that very average hotel, just make peace with the fact you get what you pay for.

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.

in my 64yrs and countless hotel stays i have never been so disrespected and treated so poorly. after a flight cancellation a fellow traveler and myself were booked at this hotel and told it was a budget hotel with a shuttle. the shuttle driver asked for a $12 fare. when we arrived at the hotel the front desk, who i believe was the owner, began arguing with the driver and demanded another $12. we were not aware it was $12 apiece. we began to argue believing we were being conned. i eventually paid the $12 and the owner was still not satisfied and continued arguing in some broken english which i believe contributed to the confusion. i was tired and frustrated from 24 hrs flying and eating snacks for 2 days i had to sit on the floor in the lobby. the man traveling with me continued to talk to the front desk guy. when i tried to explain again the guy said ”you shut up” at that point i lost my temper and said we were leaving. they refused to return us to the airport and refused to allow us to use the phone. our phones had no service. after sitting outside we found someone to call a taxi for us and went to another hotel.

After booking here the last minute, I read the review and changed my mind. Unfortunately, there's no refund so we are stuck. I figured, we can just give it a try and have plan B to change hotel on the next day. Upon check-in, our receptionists was young yet professional and friendly. It was busy with line of tourist awaiting to check-in. However, we didn't have to line up with the crowd as we were taken by another person on a separate area. No line. So our check-in was a breeze, which was already a plus. The staff was always cheerful, chatty and helpful. They even holler from the distance to say good luck to my son who was on his way to his Jiujitsu tournament one day. I thought that was cool of them to acknowledge that. Our room was lit, nicely decorated and comfortable, with 2 full beds. Everything was clean and had everything we needed - fridge, TV, etc. The bathroom was clean, full of amenities; shower with strong pressure and hot water. The parking was convenient for us who rented a car for the weekend and it's free. I like that I can just get in and out without having to worry where to park or pay for parking. The parking is also covered, within the hotel building. Really convenient esp. it was raining that weekend. There's a couple of fun restaurants in the building too, one is gaming bar with music. The other one was Tony Roma's which we went for dinner one night. We had guest who came to visit us and we sat at the lobby talking while enjoying the music from that gaming bar. It was an overall an upbeat ambience. We end up staying our entire stay of 2 nights and 3 days. We will definitely stay here again soon for our son's next BJJ tournament.

Have stayed here many times for work. I just wanted to thank everyone at Hilton for taking such good care of us the past few weeks! I was here for work, and it was a bit unnerving being away from home and family during Typhoon Mawar… but I appreciate the hotel’s constant updates and adaptability! Everyone was working so hard to keep us safe during this very tough time, and it’s truly appreciated! Glad we came thru it okay, prayers for the recovery ahead, grateful to Hilton and all your staff. Thank you.

The location of the hotel is conveniently located near the airport and Guam Premier Outlet. Overall our stay in Wyndham was great, not to mention that most of the staff are Filipinos who are very accommodating and helpful. The room was big with a couch and dining area and is big for 2 persons. Would definitely be my hotel of choice in my next trip in Guam and would highly recommend it as well.

I reserved a corner ocean view room but upon check-in was told that they had upgraded my room to their tower. When I arrived at that room, it overlooked some other roofs of buildings and a pool. This was in no way an upgrade. I called the front desk and told them that I was not happy. They found an ocean/beach view room and moved me. It was not the corner room that I had reserved, but it was okay. As far as the hotel itself, it is a bit dated and needs some renovations. The AC controls in the room does not give an option to select a temperature. It is merely a push button panel with low/med/high buttons (very dated). The room television was very small (about 32”, if that much) and the remote control menu was difficult to navigate. I would have to keep pushing the menu button to get it to finally change from the hotel channel to those of the movie and television channels. The remote control requires some sort of ir device located under the TV to work. It looks like a spy camera, but I used my personal bug/camera detector and decided it was just an ir device for the remote (strange and very dated). Of the three lobby elevators, only one was working. The elevator that takes you to the basement parking makes strange noises and the panel buttons are damaged. The aquarium located near the lobby had tons of algae growth and was in dire need of cleaning. The lighting in the aquarium was very dim and in need of repair/replacement. This was not an appealing aesthetic. When I checked out at 0500 there was nobody working at the front desk. I rang their bell a few times and nobody showed so I left my room key on their counter and proceeded to the airport. As far as the restaurants, the breakfast buffet was good with several options. The Japanese restaurant Sagano was very nice and the food was great. They obviously have a talented chef there. The hotel staff for the most part were very nice. It was just the check-in process mentioned above that was very unsatisfactory. All in all, I will choose a different hotel the next time that I go to Guam.

투몬 시내랑은 거리가 좀 떨어져 있어서 렌트를 하지 않는다면 조금 불편하긴 하지만, 리조트를 내가 빌린 것 마냥 조용하고 편하게 이용하고 싶으신 분들에겐 아주 좋은 선택지예요:-) 스탭들도 매우 친절했습니다. 리가로얄에서 2박 후 두짓비치로 옮겨 2박을 더 했는데, 두짓비치는 너무 시끌벅적한 느낌이 있었어요. 인피니티풀은 예쁘고, 룸 오션뷰도 매우 좋습니다. 조식같은 다이닝은 이용하지 않았구요, 룸 컨디션이나 시설은 좀 낙후되어 있긴 합니다. 하지만 기대를 안하고 갔는데 생각보단 훨씬 좋았어요. 너무 습하지도 않고 적당히 깔끔해서 좋았습니다. 가성비 좋은 호텔이에요!