Hotel berhampiran JR Kii-Shinjo station, Tanabe

起初因trip.com上的評價不多 所以很猶豫不知道旅館質素如何，們後來在google及日本酒店預訂網看到很多優質評價後便決定入住這酒店。員工態度非常親切友善，房間舒適 還有私人風呂，因為我們在聖誕節當天入住，旅館還安排了bingo game, 每位參與的旅客也有禮物，十分開心！我們選了一泊二食，聖誕關係還有大雞脾送，很飽 很滿足！！十分難忘的體驗，房間如圖一樣好，下次來白濱還會選擇這家酒店！一泊二食的質素也很高！熊野牛和鮑魚真的很好吃。

Great location, friendly staff but little dated. The furniture also look old.

出張の帰り、白浜空港へ行くために前泊しました。白浜駅からバスに乗って白浜桟橋で降りるとすぐの、和歌山銘菓かげろうの福菱本店のとなりでした。白浜にしては安価なホテルだったのであまり期待していなかった上、見た目も小さくて古そうで、レセプションも今一つだったのですが、部屋はリノベーションされているのか、とても綺麗なリゾートホテルの部屋でびっくりしました。しかも、浴室からは港が見えて、夜明けを見ながら浴槽に浸かることができました。ただし、部屋な浴室では温泉は使えず、温泉浴場が予約制なのが玉に瑕です。

We booked this hotel for our honeymoon, and it did not disappoint. We booked a room with a private onsen that overlooks the ocean. Unfortunately, the weather was gloomy and/or rainy most of the trip, but the view was still spectacular, and the onsen was incredible. The hotel itself has an older exterior, but the inside is immaculate. There is a bar with floor to ceiling windows that overlook the ocean. The Italian restaurant also has floor to ceiling windows that look over the pool. Our suite was the best (and biggest) hotel room that we stayed in while visiting Japan (including a massive shower, a double sink vanity, and a seat for the vanity). However, we did book a suite with a king bed, but were told that all of the rooms have 2 twin beds that can be pushed together. It was not ideal, but that was the only issue that we had. Infinito also had the most in-room amenities out of all of the hotels we stayed at in Japan. Infinito provided the usual amenities (hair dryer, water bottles, tea, coffee, shampoo, conditioner, body wash, bath slippers, etc.) AND several additional amenities (cookies to eat with tea, hair straightener, a second set of Bulgari amenities, a skin treatment set, hotel wear, indoor and outdoor slippers, etc.). The staff was absolutely fantastic. My husband had arranged for flowers in the room for our arrival, and the hotel was very responsive and able to accommodate his request. In addition, we had the pleasure of meeting Chiho, who went out of her way to make sure we had everything we needed. Chiho (and the rest of the hotel management and staff) helped us find restaurants and make reservations, and even arranged for shuttle service to the restaurants. The hotel also provided a shuttle from Shirahama station and a shuttle to Nanki-Shirahama Airport. One thing to note is that the hotel is still strict with Covid policies (moreso than the other places we stayed in Japan), so be prepared to fill out a questionnaire and wear gloves when dining at the buffets. Infinito is a little out-of-the-way, but is definitely worth the trek.

Don't miss!! this is Good place and has onsen with nice view.

先日、女友達に宿泊しました。 お部屋は広々とした空間で、くつろぐのに十分なスペースがありました。 愛犬も興奮し、尾を振って喜んでいました。 屋内にドッグランや＆シャワールームがあり、ペットを飼っている人にはとても快適です。 宿泊料金もリーズナブルで、コストパフォーマンスが良いと思います。 スタッフの温かいおもてなし、愛犬と一緒に過ごす楽しい時間、快適なお部屋、美味しい食事。全てが素敵な思い出となりました。 次回の訪問を楽しみにしております。 また、友達と遊びに来たいですと思っています。

I was about to give bad reviews due to some poor check-in experience, but everything after check in is so good that compensates this journey. First, the check-in process that brings me with bad experience: it is self-served and there is no any staff. By rights you should receive an instruction email with check-in PIN in advance, which I heard from other guests. However, I didn’t receive anything but Trip’s confirmation letter and I was unable to check in. And my sim card in Japan is just an internet card unable to make phone calls, which means I have no way to contact the hotel directly. My partner and I were desperately locked out of the hotel in the evening, after 7h hiking, with no other available hotel in the mountain. After waiting for over 1 hour, other guests helped us to enter the admin room where there is an ipad to call the hotel (why not make it available to guests without checking in?), and with the help of Trip’s agency, we finally checked in successfully. Then here is the staying experience: so good that makes me almost forgive the poor check-in experience. Each room is a spacious individual house and ours has a garden for BBQ. The food is also self-served, with the cooking stuffs and ingredients in the fridge. It was unexpected that you need to cook yourself (I don’t think it was listed on room info when I booked it), but it’s not bad that Wagyu, chicken, and vegetables are served. The rooms are big and cozy, and you can do the laundry after hiking. Everything is good about the hotel itself, just be aware of the self-checkin process and make sure you get the instructions before that.

For a westerner this is a bit of an odd place. Its quite easy to list its deficiencies- there is no bar, no place to sit in the Sun and , I’m afraid to say, we did not find the food vey palatable. Elsewhere in Japan we have steered for the small local restaurants with no English menu - we’ve loved the food but not here. The best you can say about breakfast is that you can construct a bacon butty but as for dinner … well we had pot noodles in our room most nights. A question of taste I guess. Why 5 stars then? Firstly the staff are marvelous- went the extra marathon never mind a mile , simply the best. Secondly our Japanese style room high up above the river was fabulous with awesome views of the river and oodles of space. Even loved the futons. The outside onsen is a great place to chill, if that is the word for a hot spring even if you have to wear an item of clothing which is a cross between a kilt and a loin cloth and does little to cover your modesty. A memorable experience