Hotel berhampiran Tsugizakura-Oji, Tanabe

I was about to give bad reviews due to some poor check-in experience, but everything after check in is so good that compensates this journey. First, the check-in process that brings me with bad experience: it is self-served and there is no any staff. By rights you should receive an instruction email with check-in PIN in advance, which I heard from other guests. However, I didn’t receive anything but Trip’s confirmation letter and I was unable to check in. And my sim card in Japan is just an internet card unable to make phone calls, which means I have no way to contact the hotel directly. My partner and I were desperately locked out of the hotel in the evening, after 7h hiking, with no other available hotel in the mountain. After waiting for over 1 hour, other guests helped us to enter the admin room where there is an ipad to call the hotel (why not make it available to guests without checking in?), and with the help of Trip’s agency, we finally checked in successfully. Then here is the staying experience: so good that makes me almost forgive the poor check-in experience. Each room is a spacious individual house and ours has a garden for BBQ. The food is also self-served, with the cooking stuffs and ingredients in the fridge. It was unexpected that you need to cook yourself (I don’t think it was listed on room info when I booked it), but it’s not bad that Wagyu, chicken, and vegetables are served. The rooms are big and cozy, and you can do the laundry after hiking. Everything is good about the hotel itself, just be aware of the self-checkin process and make sure you get the instructions before that.

Really surprised by the two recent poor reviews of this place. Perhaps room type makes a difference? But, for us, this was an incredible experience in every way possible. We stayed in the room called ”Ichii”, a Deluxe Room with its own ensuite outdoor hot spring bath (there are large public baths here as well, indoor and out). The meals were phenomenal. The first night's meal was a full, multi-course kaiseki with the most delicious, locally-raised Mi-kumano beef shabu-shabu I have EVER eaten (melts in your mouth like butter!). Bedding was traditional, very plush and comfy, on-the-floor futons. Breakfast was also traditional and very hearty. The outdoor public bath was lovely. The service provided by the employees could not have been better. We paid ¥290,400 or about $1.916 for four people, two nights or about $240 per person per night, breakfasts and dinners included. We felt it was WELL worth the price.

This is one of the onsen hotels of the same group in Watarase onsen - used to be one of three, now it’s one of two since they closed the third one. Sasayuri is the nicer one and it’s a classic onsen hotel with large rooms and the usual public bath amenities. You have to call the hotel in advance to book the free shuttle pick up (15 min away) from Hongu Taisha mae bus stop which is convenient for those walking the Kumano Kodo and/touring the Hongu Taisha. Excellent service from reception staff to restaurant staff to driver. We organised luggage shuttle delivery (another company called Torii) and the hotel reception were great in making sure our bag was rightly labelled. They also helped us with getting small change for our bus fare. Food was good - not outstanding if I’m being picky as compared to other onsen hotels; but plentiful and delicious. The only area of improvement for dinner serving staff to serve up the dishes in a better order - eg let us finish the sashimi first before serving the hot dishes. The hotel has a public indoor bath. For outdoor onsen baths you can use the ones in the neighbouring (same chain) hotel which is a short 5 min walk via a connecting suspension footbridge. Rooms are very spacious, slightly dated but that’s the vibe of most onsen hotels in Japan anyway. Free coffee in the lobby. WiFi was good. Overall great location to stay for those doing the Kumano Kodo hike. I would give this a 3.5 out of 5, but TripAdvisor doesn’t allow half points.

For a westerner this is a bit of an odd place. Its quite easy to list its deficiencies- there is no bar, no place to sit in the Sun and , I’m afraid to say, we did not find the food vey palatable. Elsewhere in Japan we have steered for the small local restaurants with no English menu - we’ve loved the food but not here. The best you can say about breakfast is that you can construct a bacon butty but as for dinner … well we had pot noodles in our room most nights. A question of taste I guess. Why 5 stars then? Firstly the staff are marvelous- went the extra marathon never mind a mile , simply the best. Secondly our Japanese style room high up above the river was fabulous with awesome views of the river and oodles of space. Even loved the futons. The outside onsen is a great place to chill, if that is the word for a hot spring even if you have to wear an item of clothing which is a cross between a kilt and a loin cloth and does little to cover your modesty. A memorable experience

By Japanese standards, room size is large and I love the sliding window doors that can open the room completely to nature. Also very nice that even though this hotel has several onsens, the room still has a shower tub, and Western (not Japanese) toilet. Dinner is sumptuous and the best hotel dinner I had in Japan. Hotel receptionist spoke English so can be extra helpful, like putting me on the free hotel shuttle to the start of a Kumano Kodo hike high up in the mountains.

地處田邊鄉下但是交通還算便利，這家是加入祕湯守護協會的會員，那口温泉水質非常贊。服務員都是當地老年人，可愛的婆婆晚餐拿着翻譯器來跟我對話。餐食説不上豪華，但是還是蠻傳統地道的日本本地家常菜

3泊しました。JR紀伊田辺駅から徒歩６〜7分ほどでした。ホテルは2023年8月ごろオープンで新しかったです。部屋の広さは十分でベッドも快適、アメニティーも特に不足は無しでした。あえて言うならば服をかける場所がもう少しあれば良かったと思います。ホテルのスタッフは感じの良い方が多くて居心地良かったです。お値段は時期によるかもですが、2人で宿泊時は一部屋一泊12,000円ほどでした。立地や快適さを考慮するとコスパの良くてお勧めできるホテルです。

Large room with a great view of sea, clean and cozy. I was arriving late which passed the check-in hours due to flight delay. My sim card cannot make phone calls in Japan and I was afraid of not being able to check in. Fortunately, the front-desk gentleman was waited for us until midnight and helped us check in. And he guided us to find the vending machine to find the food even not speaking English. It’s a very positive experience to live here.

ハーベスト系列と言う事もあって、期待してチェックインしたのですが、その期待が大きく裏切られる宿泊となりました。 先ず、ホテルの建物に入るなり、少しカビ臭かったので、嫌な予感がしました。 チェックイン後、指定の階でエレベーターを降りると、その階もやはりカビ臭が。 室内も同様だったので、備え付けの除菌剤を床や椅子、ソファ一面にスプレーしまくり、何とかカビ臭を抑えることができました。 空気清浄機が備え付けられていないのもがっかりでした。 許せないのは、ベッドのシーツを捲ると女性の長い髪の毛が一本付いていた事です。念のためにバスタブの排水溝をチェックしたら、やはりそこにも髪の毛が残っていました。 浴室内のシャワーカーテンのフックも一つが破損してブラッと垂れ下がった状態でした。 築年数が古いので躯体や設備そのものは古さを感じても仕方ないのですが、古いからといって、掃除をいい加減にして良いと言う事にはなりません。 建物の古さを掃除やメンテナンスでカバーし、快適に過ごして貰おうというホテル側の気持ちが全く伝わってきません。 また最近のホテルでは、室内に宿泊客数分のミネラルウォーターが置かれている事が多いのですが、それすらありません。インスタントのコーヒーや紅茶備えつけられていない状態です。 冷蔵庫の上にフリーズドライのみかんのお菓子が二袋置いて有りましたが、旅館じゃないんだから・・。やっぱりコーヒーか紅茶の袋が欲しかった。 翌朝の朝食も、何の特徴もない味付けの食材が並んでいるだけで、品数も少なくがっかりでした。 ２名一泊（朝食付）で２万円の料金にしては、ちょっとお粗末で努力不足では無いかと感じました。 その前日は、串本の橋杭岩の近くで最近オープンした外資系ホテルに宿泊したのですが、ハーベストより数千円安く宿泊出来、且つとても快適でした。（そこのホテルは２回目の宿泊で、串本ではそこに泊まる事にしています） 現在ホテル業界は、戻りつつある宿泊客の取り込みに各社努力する様子が伺えます。 白浜のホテル業界も同様だと思いますが、当該ハーベストはアドベンチャーワールドへ来た客頼みで、自ら宿泊客を積極的に取り込もうという姿勢が感じられません。 自分としては、二回目の宿泊は絶対無いと思います。 上記マイナスポイントばかりですが、プラスポイントは、テラスから眺める海がとても綺麗でした。

Good Onsen style hotel with sea view near to Kii-Tanabe station (very convenient if you will start a walking rout of Kumano Kodo starting from Kii-Tanabe). The hotel is a little bit old fashion but every corner of the room and public spaces were in very good conditions. Just be careful because there is some rooms with private toilet but with shared shower/bath, considering that is a Onsen style hotel (we booked a twin room with private toilet but we never image that the bath/shower was shared in the Onsen facilities).